My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
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Consulta las opiniones de los clientes
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Ver más
La empresa ha respondido
Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver más
La empresa ha respondido
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alimentos gourmet
- Mercado de alimentos frescos
- Servicio de entrega de comestibles
- Servicio de pedidos de comida online
Escrito por la empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Información de contacto
Auckland, Nueva Zelanda
- farro.co.nz
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 95% de las opiniones negativas
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Delivery Code. Otherwise excellent relative on time they were…
Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the address and was cut off once and on the 4th try got the response I was looking for. I was happy to register etc just needed to know that you deliver to the code.
15 de julio de 2026
Respuesta de Farro
We are pleased everything worked out
Timely delivery
Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from my favourite Shop! Thank you.
6 de julio de 2026
Respuesta de Farro
Thank you so much for your lovely review! We're thrilled to hear your order arrived in great condition and that our team, including your delivery driver, made your experience such a positive one. We really appreciate your support.
My Wife and I have decided to have…
My Wife and I have decided to have FARRO become our exclusive MEAL supplier as you have great Food with excellent Customer Service .
12 de julio de 2026
Respuesta de Farro
Thank you for your kind review!
Delivery waiting time is longer than…
Delivery waiting time is longer than expected,
Packaging protection is very good!
11 de julio de 2026
Respuesta de Farro
Thank you Renee. Unfortunately, delivery waiting times are out of our control
It was easy to order and it was…
It was easy to order and it was delivered as a gift as promised and very happy with gift. Thank you.
11 de julio de 2026
Respuesta de Farro
Thank you Sharon. We are pleased it all went well for you.
High quality food and great customer…
High quality food and great customer service for online shopping.
4 de julio de 2026
Respuesta de Farro
Thank you for your review!
Ready to eat meals / freezer meals
Super easy to order the meals online and the staff were really helpful when I had questions about my order. Delivery was efficient and I received a tracking link of the delivery truck, a message when it was delivered and a picture of the delivery. The meals were great and it was a really good experience overall.
8 de julio de 2026
Respuesta de Farro
Thank you for your review.
We're pleased everything went well.
Quality
Service pretty good,friendly staff,helpful. Only drawback was i ordered green curry mix but none in the shop. Ended up going to 3 farros and finally found in Mt Eden.would be good if it had not available on the site not just noticing when you pick it up.
3 de julio de 2026
Respuesta de Farro
Thank you for your review and feedback.
Excellent experience all around
Excellent experience all around - easy and good timely delivery
7 de julio de 2026
Respuesta de Farro
Thank you for your review. We're so pleased you enjoyed your Farro online experience!
Respuesta de Farro
Thank you for your review. We're so pleased you're happy with your Farro Online experience!
Farro was great, but delivery went to wrong address
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted.
The biggest problem was the delivery driver left the wrong package. We got someone else's order. She said we signed for it, but my camera shows she just dropped it and left. Didn't even knock or ring Doorbell.
Fortunately, the customer who got our order was honest and we were able to get the right package to the right person.
Not a good experience when you're paying for delivery and you don't even get the minimum standards.
9 de julio de 2026
Respuesta de Farro
Thank you for your review. We are so sorry to hear of the issue with your delivery. We have sent you an email regarding this as this is not the level of service expected from Farro.
Respuesta de Farro
Thank you for your review. we're so pleased you enjoy our meals!
Really bad second weight issue with…
Really bad second weight issue with produce in three weeks at Lunn Avenue promised promised to come back to me on this and have not. Commerce Commission issue for sure
9 de julio de 2026
Opinión espontánea
Respuesta de Farro
Thank you for your review. We have received your separate feedback and are extremely concerned, we are taking immediate steps to address this. We thank you again for bringing this to our attention and will be in touch.
Excellent service and very prompt
Excellent service and very prompt. Top quality meals.
5 de julio de 2026
Respuesta de Farro
Thank you for your review. We're so pleased you enjoy our meals and are happy with Farro online! We look forward to seeing you online again soon.
No communication
There was no communication as to where the deliverer was. I did wait outside for the 15 minutes before 9pm because the reception closes at 7.
It was cold.
Food arrived at 9 15
5 de julio de 2026
Respuesta de Farro
We're sorry to hear about your delivery experience and appreciate your feedback. We've shared your comments with our delivery partner, as better communication and on-time delivery are both important to us.
Respuesta de Farro
We're sorry your order arrived with a broken item. We're pleased we could resolve this for you with a refund, and we appreciate you bringing it to our attention.
Easy to order the delicious food
Easy to order the delicious food and great communication.
26 de junio de 2026
Respuesta de Farro
Thank you for the great review!
The recipient of the meals was very…
The recipient of the meals was very happy with them and said that they were delicious.
24 de junio de 2026
Respuesta de Farro
Thank you Shirley. We are so pleased that they enjoyed our meals.
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