My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
La empresa ha respondido
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Consulta las opiniones de los clientes
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Ver más
La empresa ha respondido
Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver más
La empresa ha respondido
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alimentos gourmet
- Mercado de alimentos frescos
- Servicio de entrega de comestibles
- Servicio de pedidos de comida online
Escrito por la empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Información de contacto
Auckland, Nueva Zelanda
- farro.co.nz
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
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Great customer service
1 de julio de 2026
Respuesta de Farro
Thank you. We are pleased you had a good experience
Meals are great and so easy to order on…
Meals are great and so easy to order on line
30 de junio de 2026
Respuesta de Farro
Thank you for your review!
Very happy
Very happy, I ordered a delivery as a gift. Great communication and easy to use website.
☺️
29 de junio de 2026
Respuesta de Farro
Thank you for your review. We're so pleased you are happy with your Farro online experience.
Great nutricious meals delivered super…
Great nutricious meals delivered super fast!
29 de junio de 2026
Respuesta de Farro
Thank you for your review!
Great service very efficient and fast…
Great service very efficient and fast delivery and food tasted amazing!! Thanks
28 de junio de 2026
Respuesta de Farro
Thank you for the great feedback!
Easy to order
Easy to order. Efficient delivery. Fresh pickings.
My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc
Also couldn’t order Westmere sausages under 1kg. I just wanted 2!
21 de junio de 2026
Respuesta de Farro
Thank you for your reivew! We've passed your suggestions about showing approximate quantities for weighted items and allowing smaller quantities of Westmere sausages on to our E-Commerce team for consideration.
I just wanted to say a huge thank you
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went above and beyond to make sure the package was delivered on time.
We really appreciate the fantastic customer service and willingness to help. Thanks again for making it happen! 😊
17 de junio de 2026
Respuesta de Farro
Thank you so much for your kind words! We're delighted we could help get your care package to Waiheke on time, and we'll be sure to share your lovely feedback with the team. 😊
Great food and it was delivered when we…
Great food and it was delivered when we wanted. The ready made meals are just delicious and perfect gift for someone that just needs some support in their life.
18 de junio de 2026
Respuesta de Farro
Thank you for your kind review!
Respuesta de Farro
Thank you for your review. We're so pleased you enjoyed your Farro online experience!
Respuesta de Farro
Thank you! we are so glad you enjoyed the food :)
Respuesta de Farro
Sorry to hear this! We will email you directly regarding this issue.
Lovely food and was delivered as said…
Lovely food and was delivered as said and with a strong box
19 de junio de 2026
Respuesta de Farro
Thank you for the lovely feedback!
Did my online order with Farro and the…
Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service, eh - bang on for a special feed.
27 de mayo de 2026
Opinión espontánea
Respuesta de Farro
Thanks for the fantastic feedback! We're thrilled that we could help deliver those special ingredients you can't always find elsewhere.
Great customer service
Great customer service. Very prompt response when I had a query about the online ordering system.
Easy to arrange next day delivery.
Thank you
18 de junio de 2026
Respuesta de Farro
Thank you for your kind feedback! We're delighted to hear our team could assist with your query and that your delivery experience was smooth and easy.
Respuesta de Farro
Thank you for your lovely review!
Great Value
The product offerings are truly outstanding. Rapid delivery times. Furthermore, the packaging was meticulous and protective , This combination of quality and efficiency contributes to a remarkable overall value proposition. The associated delivery fees are also very reasonable. These factors collectively enhance the customer experience significantly. It is evident that a strong emphasis is placed on both product excellence and logistical proficiency. This commitment to superior service is a key differentiator.
Delivery to Pukekohe. 10 stars no extra delivery charges.
19 de junio de 2026
Respuesta de Farro
Thank you for your review! We do appreciate it.
Easy to order and delivery was as…
Easy to order and delivery was as expected. Meals were delicious.
15 de junio de 2026
Respuesta de Farro
Thank you for your review! We are so glad you enjoyed your meals
Great service and great products
14 de junio de 2026
Respuesta de Farro
Thank you. We are pleased you enjoy our stores.
Farro meals
We recently had meals delivered from Farro after our family went through a hospital stay, and the service was outstanding. The delivery process was smooth, and we were kept well informed about the timing, which made everything stress-free during a difficult time.
The food itself was really good quality and incredibly helpful — it fed our family for a few nights and took a lot of pressure off us when we needed it most.
We’re very grateful for the support and would definitely recommend Farro to others looking for convenient, quality meals and reliable service.
1 de junio de 2026
Respuesta de Farro
Thank you for taking the time to write such a thoughtful review. We're sorry to hear your family have been going through a difficult time and we're glad we could help make it a little bit easier for you all.
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