Farro Opiniones 

1912
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alimentos gourmet
  2. Mercado de alimentos frescos
  3. Servicio de entrega de comestibles
  4. Servicio de pedidos de comida online

Escrito por la empresa

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1912)

352 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Appreciative

Really appreciate the on-time delivery, whilst the earliest delivery was a week away, I wasn't in a rush, so that didn't matter. The fact you also delivery rurally was a huge PLUS in my books. Thank you Farro - you were great!

23 de enero de 2026
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Respuesta de Farro

Thank you for your kind review.

Valorada con 5 estrellas sobre 5

Alexis and Stephanie were brilliant

Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is no stock back up..you call products differently to the names on the packets and it is SO confusing. Maybe a great I.T. team is needed?

27 de enero de 2026
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Respuesta de Farro

Thank you so much for your candid and honest review — we really appreciate you taking the time to share it.
We’re so pleased to hear your kind words and will be sure to pass that on. We also appreciate your feedback on the online ordering experience; it’s incredibly helpful in highlighting where we need to improve.
Thanks again for letting us know where we’ve got things right and where we can do better.

Valorada con 5 estrellas sobre 5

Amazing service for the team at Farro

Amazing service for the team at Farro! Excellent communication with me regarding unavailable items and how/when they would be fulfilled, ended up getting exactly what I needed that day. Thank you so much!

26 de enero de 2026
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Respuesta de Farro

Thank you so much for your review. We're so pleased you were happy with your Farro online experience and look forward to seeing you online again soon!

Valorada con 4 estrellas sobre 5

Good online experience

Good communication as this is my first time to place an order
Thank You
Mike

23 de enero de 2026
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Respuesta de Farro

Thank you for your review. We are so pleased you are happy with your Farro online experience and look forward to welcoming you online again soon.

Valorada con 5 estrellas sobre 5

I’ve had an excellent experience with…

I’ve had an excellent experience with Farro. The food was incredibly fresh and delicious. The online ordering process was straightforward and convenient, with quick delivery. I highly recommend shopping at Farro.

22 de enero de 2026
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Respuesta de Farro

Thank you for your review Crystal.

We're pleased you have had such a good experience!!

Valorada con 1 estrellas sobre 5

Delivered to the wrong address despite…

Delivered to the wrong address despite instructions on the order and on a responding text advising pending delivery

19 de enero de 2026
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Respuesta de Farro

Thank you for your review. As per your order, the delivery was made to the address in the delivery address field. Unfortunately, the order notes section is not accessible to our delivery partners for delivery address purposes. We are sorry for any inconvenience caused. Please feel free to contact our customer care team on 09 360 0499 or hello@farro.co.nz with any delivery queries or amendments, we're happy to help.

Valorada con 5 estrellas sobre 5

Good updates on progress of delivery

Good updates on progress of delivery
-nice options of ready meals to choose from

17 de enero de 2026
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Respuesta de Farro

Thank you for your great review.
We are pleased you are enjoying the service.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service- lovely staff member helped sort out payment issue.

Cold items (cheese) beautifully packaged

Delivered on time

13 de enero de 2026
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Respuesta de Farro

Thank you for your review. We're so glad we could help and that you are happy with your Farro goodies! We look forward to seeing you online again soon.

Valorada con 5 estrellas sobre 5

Quality produce

Great quality of prduce interesting and varied produce. Good company. Recommend.

5 de diciembre de 2025
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Respuesta de Farro

Thank you for your kind review.

Valorada con 2 estrellas sobre 5

What were ordered wasnt entirely what…

What were ordered wasnt entirely what we got. If something is out of stock then give me an option to put a backup choice or contact me. Especially if its near a holiday as thats why we ordered, to make a specific meal.

29 de diciembre de 2025
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Respuesta de Farro

Thank you for your feedback. We’re sorry for the inconvenience. If you have further questions, please email us at hello@farro.co.nz, we'd love to hear from you.

Valorada con 4 estrellas sobre 5

Great present when someone is unwell

My sister was delighted to receive my gift of food from Farros. Such a good thing to send when someone is unwell and unable to cook for themselves.
My only trouble when trying to order was that I put my address and address in first and I live in Timaru and they said they couldn't deliver. I had to change to her address and post code to make it work. She tells me your meals and food is beautiful.

23 de diciembre de 2025
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Respuesta de Farro

Thank you for your review! We are so pleased you and your sister are happy with your Farro online experience.

Valorada con 5 estrellas sobre 5

Farro specialty

Farro has so many items you can’t get easily at supermarkets because it’s more than a supermarket it’s a specialty store as well. The large can of olive oil and frozen pretzels which I cook in the oven and add salt or cheese these are my go too as well as some of the ready meals for hectic after work don’t want to cook nights. (Seriously the pretzels remind me of New York holiday pre Trump)

26 de diciembre de 2025
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Respuesta de Farro

Thank you for your review.

Valorada con 5 estrellas sobre 5

Excellent product, hassle-free

Prompt order process, delivery as requested, good comms

17 de diciembre de 2025
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Respuesta de Farro

Thank you for your review! We're so pleased you enjoyed your Farro online experience.

Valorada con 5 estrellas sobre 5

Easy to order online

Easy to order online, all items supplied. Great ham & love the turkey rolled roast's. Great to have it delivered a few days before Christmas.

13 de diciembre de 2025
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Respuesta de Farro

Thank you for your review. We're so pleased you enjoyed your Farro experience and Christmas goodies!

Valorada con 5 estrellas sobre 5

Same-day delivery was great

Same-day delivery was great. Although it came in a ceramic bottle and only had a fragile sticker with just paper wrapping inside, which made me a bit concerned, it arrived safely in the end.

17 de diciembre de 2025
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Respuesta de Farro

Thank you for your review. We're so pleased you were happy with your order.

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