My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
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Consulta las opiniones de los clientes
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Ver más
La empresa ha respondido
Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver más
La empresa ha respondido
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alimentos gourmet
- Mercado de alimentos frescos
- Servicio de entrega de comestibles
- Servicio de pedidos de comida online
Escrito por la empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Información de contacto
Auckland, Nueva Zelanda
- farro.co.nz
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Will not order again
Order due by 6pm Tues, arrived 7.30am Wed. The ice pack was melted but Farro assured me, and these are direct quotes, “ this does not necessarily mean the chilled products were outside safe temperature ranges” and “the products should still be safe to consume.” I wasn’t reassured by this and believe this was poor customer service both for the actual delivery which cost me $20 and for Farro’s response.
7 de marzo de 2026
Respuesta de Farro
We’re sorry to hear this was your experience and will be in touch directly to assist.
Fabulous food, great delivery service
The family meals purchased online are high quality, the courier service is excellent, as is the communication around delivery
10 de marzo de 2026
Respuesta de Farro
Thank you for your review! We love that everything is working well for you.
The dish was delivered as requested
The dish was delivered as requested. I can trust Farro to deliver promised .
9 de marzo de 2026
Respuesta de Farro
Thank you for your review, we are so pleased you enjoyed your Farro online experience.
Respuesta de Farro
Thank you for your kind comment and for your review.
Respuesta de Farro
Thank you for your kind review.
Quality Delivery and easy to use when…
Quality Delivery and easy to use when planning meals
8 de marzo de 2026
Respuesta de Farro
Thank you for your kind review.
Respuesta de Farro
Thank you for your review! We are so pleased you enjoyed your Farro online experience.
Good site
Helpful online order team .gets hassles solved fast .friendly nice food 😋
23 de febrero de 2026
Respuesta de Farro
Thank you for your kind review.
Easy solution at a time of need.
Was great to be able to send friends a couple of meals and some treats when they needed it and I was out of the country. Thanks for making it so easy and so reasonably priced!
28 de febrero de 2026
Respuesta de Farro
Thank you Jo.
It is a great way to help families and friends out when you are not near by.
Great Alternative to a Supermarket
I shop online for pre-cooked meals and some specialty products. Also I always buy their sourdough bread to stock the freezer. I like I can get fresh vegetables and seafood. A great experience overall as they have a great selection of goods.
18 de enero de 2026
Respuesta de Farro
Thank you for your review. We are pleased you find our online service a good alternative.
Friendliness from ordering to delivery
The online ordering system is easy to navigate. The post order communication is great. The courier sent me a text when the box was delivered with a photo of it in our box. When I thanked him he said ‘You’re welcome’ I love the friendly helpful service from beginning to end and the food is excellent.
18 de febrero de 2026
Respuesta de Farro
Thank you so much for your lovely review, Lorraine. We're so pleased you enjoyed your Farro online experience. We hope you enjoy your goodies and look forward to seeing you online again soon. Thank you for shopping with Farro.
Efficient prompt delivery good packaging
Efficient prompt delivery good packaging
22 de febrero de 2026
Respuesta de Farro
Thank you for your kind review.
Respuesta de Farro
Thank you for taking the time to leave a review, Karen.
We are pleased that your delivery went so well.
Good scheduling and delivery. So-so meal selection process.
Was good. Easy to schedule the delivery.
My one complaint would be the filtering service for the meals on the website isn't great. It made it difficult to find the meals I wanted at the sizes I wanted on mobile. I'm sure if I was on my laptop it'd be fine, but the filtering is not great otherwise.
17 de febrero de 2026
Respuesta de Farro
Thank you for your review. We appreciate your constructive feedback.
Respuesta de Farro
Thank you for your review. We are so pleased you enjoyed your Farro order.
Wish there was Farro in Christchurch!
Seamless process of ordering some meals and treats for a family member. And super speedy delivery!
8 de febrero de 2026
Respuesta de Farro
Thank you for your kind review.
Respuesta de Farro
Thank you for your review!
Appreciative
Really appreciate the on-time delivery, whilst the earliest delivery was a week away, I wasn't in a rush, so that didn't matter. The fact you also delivery rurally was a huge PLUS in my books. Thank you Farro - you were great!
23 de enero de 2026
Respuesta de Farro
Thank you for your kind review.
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