Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Ver más
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Consulta las opiniones de los clientes
Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Ver más
La empresa ha respondido
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Ver más
La empresa ha respondido
On-line delivery is super quick and being able to return unwanted items to any Fat Face store is really convenient and quibble free. I do think the Mens Jeans are too expensive though at £59.99. Unf... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
20 High Street, NP7 5RY, Abergavenny, Gwent, Reino Unido
- 01873 851565
4,7
Excelente
139 opiniones
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Excellent customer service
Lady in Abergavenny shop was so helpful when I returned an item that I paid for via Klarna. Both the lady who served me and her colleague went out of their way to organize my return. Excellent customer service.
10 de agosto de 2023
Respuesta de FatFace - ABERGAVENNY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fabulous bag and slippers
Fabulous bag and slippers, fast delivery and perfect packaging xx
3 de julio de 2023
Respuesta de FatFace - ABERGAVENNY
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Friendly staff
21 de junio de 2023
Respuesta de FatFace - ABERGAVENNY
Hi Maria
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - ABERGAVENNY
Thank you for your review. We deeply appreciate your feedback! - RS
Once ordered received the order within…
Once ordered received the order within 3 days- seamless and great service
20 de mayo de 2023
Respuesta de FatFace - ABERGAVENNY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Beautiful outfit
Beautiful outfit. Much nicer than expected. Promoted from casual dress to wedding party outfit!
12 de mayo de 2023
Respuesta de FatFace - ABERGAVENNY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Was advised by email that if someone…
Was advised by email that if someone else collected my package with Id they could collect it. When they collected their own package they were told he could not collect mine so I had to make a special journey
8 de mayo de 2023
Respuesta de FatFace - ABERGAVENNY
Hello,
Thank you for taking the time to leave your review. I am sorry to hear this happened. I will be in touch with the store to clarify that this would have been ok.
Thank you, LE
Beautiful and unique restaurant
I would love to share my review of The Hardwick in Abergavenny, Wales. I’ve been there last week on Wednesday around 5.00 PM. It was beautiful from the outside but also from the inside. There were around 10 or 15 people so it was not very busy.
The restaurant has a cozy and welcoming atmosphere, and the staff is friendly and attentive. The menu features a variety of locally sourced ingredients and the dishes are beautifully presented. I highly recommend trying the Welsh lamb, which is a piece of meat with small pieces of garnish cooked to perfection and bursting with flavor. I also drank chocolate milk and it was delicious. After that I had a Cawl, which is a delicious national dish in Wales made of meat and any vegetables available. I’ve got a dessert that is also a must-try, especially the sticky toffee pudding. It looks good and you can see the chocolate with cream, but there is there is also caramel and almonds. Overall, The Hardwick is a fantastic restaurant that I would definitely recommend and offers a memorable dining experience.
17 de mayo de 2023
Opinión espontánea
Respuesta de FatFace - ABERGAVENNY
Hi Daan,
Thank you for your review, and I am pleased you had a lovely visit to this restaurant, but I think you may have the wrong company here. We are Fat Face clothing :)
Thanks, LE
The item I purchased was as it said on…
The item I purchased was as it said on the label delivered on time and the right place. Happy days
29 de abril de 2023
Respuesta de FatFace - ABERGAVENNY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - ABERGAVENNY
Hi Deborah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
13 de abril de 2023
Respuesta de FatFace - ABERGAVENNY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Respuesta de FatFace - ABERGAVENNY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Please continue to stand out amongst the others.
I went in to collect an online order. Was served by a lovely smilie faced young lady.
Sadly I wasn’t inspired to buy anything while I was there.
FatFace have always stood out amongst the rest for me. With nicely made quality clothes etc.
My last few visits inside various stores has left me wanting…..
12 de abril de 2023
Respuesta de FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Ordered trousers on line to be…
Ordered trousers on line to be delivered to local store. Brilliant trousers and brilliant service from staff!
12 de abril de 2023
Respuesta de FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Respuesta de FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Respuesta de FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy to order & collect.
Easy to order & select, no issues with website to complete purchase. Great selection of clothes, choice of collection or delivery. Ease of collection, parcel in my hand within minutes, great service.
12 de abril de 2023
Respuesta de FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service
Great service from the girls in Abergavenny store. Collected an item, purchased an item & then they ordered another item to be delivered.
11 de abril de 2023
Respuesta de FatFace - ABERGAVENNY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Excellent service 👍
23 de marzo de 2023
Respuesta de FatFace - ABERGAVENNY
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Smooth ordering and delivery as usual
Smooth ordering and delivery as usual. Thanks .
Love my new bag. Quality always good.
8 de marzo de 2023
Respuesta de FatFace - ABERGAVENNY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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