I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Ver más
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Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Ver más
La empresa ha respondido
The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated thei... Ver más
La empresa ha respondido
The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.
La empresa ha respondido
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Ver más
La empresa ha respondido
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Reino Unido
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The staff were very pleasant & cheery. Also helpful.

Respuesta de FatFace - BROMLEY 2
Easy to order kept well informed . Arrived as informed

Respuesta de FatFace - BROMLEY 2
I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The clothes are well organised and beautifully displayed.Versatile great quality clothing and style.

Respuesta de FatFace - BROMLEY 2
I often buy things at FF and they are good quality and not overpriced. Recently I ordered an item online and paid for the delivery. Had to return it though (too small) and ordered a bigger size. I was very happy to see that my return included my delivery costs! 🤩

Respuesta de FatFace - BROMLEY 2
I ordered a pair of pedal pushers on line to be delivered to the Bromley store and tried them on in the store. They fitted perfectly and are very comfortable and soft. The staff in the Bromley branch are always super friendly and helpful

Respuesta de FatFace - BROMLEY 2
Ordered a pair of jeans and were delivered
on time,nicely packaged and we're good
quality with no faults on the jeans.

Respuesta de FatFace - BROMLEY 2
So easy to order online and collect in store and save on postage, ensure they have your size, and still have a browse while in store. Always greeted with a smile and made to feel welcome in the shop. Very pleased with my new coat, which I collected. Looked even better in real life than online.

Respuesta de FatFace - BROMLEY 2
Great service. I needed to exchange my purchase for a larger size. Exchange was made without any fuss, I was well informed by the ‘Fatface’ team and advised when I could collect my purchase. Very good all round service, combined with great pricing. 5star

Respuesta de FatFace - BROMLEY 2
Gorgeous jumper and in the sale as well!
Click and collected for free and arrived when it should have.
Great service.

Respuesta de FatFace - BROMLEY 2
Have to return as whist a small, not loose enough for bed wear. Thus because my town is shop dead, I have to return to Bromley to return and buy a size up but cannot do that as size up now gone in sale. Overall, big waste of time really. Did like them though.

Respuesta de FatFace - BROMLEY 2
I was served by Kirsty in Bromley Glades.
It was an absolute joy being served by her. Knowledgeable, polite, a cheery good morning, helpful and really smiley.

Respuesta de FatFace - BROMLEY 2

Respuesta de FatFace - BROMLEY 2
Good communication and quick delivery to store. Items purchased are presents not yet given so cannot comment on items.

Respuesta de FatFace - BROMLEY 2
Catherine was very helpful, pleasant and understanding when I telephoned the store. She listened to my concerns and was supportive and informative. Later, when I went into the store, she continued to deliver excellent customer care. The manager was also very open and honest. I will certainly continue to shop at Fatface in the future. Thank you!

Respuesta de FatFace - BROMLEY 2

Respuesta de FatFace - BROMLEY 2

Respuesta de FatFace - BROMLEY 2

Respuesta de FatFace - BROMLEY 2
Nice staff, knowledgeable n willing to assist and help.

Respuesta de FatFace - BROMLEY 2
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