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FatFace - EASTBOURNE Opiniones 

176
TrustScore: 4.5 sobre 5

4,6

80 The Beacon Centre, BN21 3NW Eastbourne, East Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great line of summer clothing to chose from, in all the seasons colours, and of the usual high quality you can expect from FatFace.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store. They both go over and beyond by being welcoming, professional, hard working and a shinning example of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tried on the Elsie wide leg jeans in shop the perfect fit so ordered in another colour ( 5.5ft and regular length just right with trainers really hope won’t shrink in wash ) so comfy to wear . Ordered... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy website and ordered for click and collect. It's arrived on time and we're nice. Unfortunately one item hadn't been checked properly and was very discoloured so had to obtain refund. Suggest that... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Reino Unido

  • 01323 644359

4,6

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(176)

13.098 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

VERY HELPFUL STAFF

8 de agosto de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valorada con 5 estrellas sobre 5

Quick, fair and patient

Very quick dipatching my order
Beautiful quality shorts
Very good value sale item
Very good customer service instore
Patient & fair staff at Beacon store

9 de agosto de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Valorada con 5 estrellas sobre 5

Great quality products

Great quality products
Clear website
Great delivery info

7 de agosto de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Valorada con 5 estrellas sobre 5

Green denim jacket ordered for click and collect

I ordered online for click and collect as the item I wanted wasn't available in my local store. The process was easy and delivery quick. The staff in the Eastbourne store are always friendly and it is always a delight to visit.

26 de julio de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Valorada con 5 estrellas sobre 5

Fatface makes the nicest clothes! But please stock more girls’ clothes in your stores!

Fatface is my favourite store (pretty much my whole wardrobe is Fatface!) and the staff at Eastbourne are so friendly and approachable. I love shopping here!
I would love to see more children’s clothes in store however. My 10 and 9 year old daughters love Fatface clothes and at their age shopping in store over online is important.

19 de junio de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you had such an enjoyable visit to our Eastbourne store. I hope you continue to enjoy your shopping experience with us.

Take care, MM

Valorada con 5 estrellas sobre 5

I can collect and return items to my…

I can collect and return items to my local store.
Prompt delivery to the store.
email notification when orders are ready for collection.
Excellent customer service in the store.

29 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hi there thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great service

Great service from Fatface - quick delivery and easy return via the store. Friendly service.

25 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hi Tania
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 4 estrellas sobre 5

A very quick delivery to local store…

A very quick delivery to local store ,and a friendly member of staff served me efficiently .and will use again online and store purchase soon

29 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Pleasant helpful efficient staff

Picked up my order, the staff were friendly, efficient and helpful

24 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase and our service.

Have a lovely day!
Take care, SK

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, minimum packaging. Product well made and good value.

24 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.

Have a lovely day!
Take care, SK

Valorada con 5 estrellas sobre 5

Great service

Brought a present online for click and collect at my local eastbourne store. Saff was friendly and efficient.

12 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valorada con 5 estrellas sobre 5

Very efficient

12 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Good quality

2 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, CD

Valorada con 5 estrellas sobre 5

Jumpsuit

Bought goods online althiugh product was of good quality & fitted well in the body the length of trousers were too short so i returned to local store who were very helpful & friendly.

2 de abril de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hello Sarah, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
Take care – KS

Valorada con 5 estrellas sobre 5

Really polite efficient service

Really polite efficient service. Fatface is my go to now because the quality of its clothing is far superior to other popular high st stores. I only ever return because of fit, never poor quality.
Online ordering and returns are easy.
Communication is also good.

26 de marzo de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hello there,
Hi there,

Thank you for taking the time to leave us 5* review. We're happy to hear you are pleased with our product's quality.

Have a lovely day!
Take care, SK

Valorada con 5 estrellas sobre 5

Very experienced with knowledge about accounts and giving you advice

Very helpful when I rang about an enquiry and gave me great advice.

13 de marzo de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Good afternoon, Carol

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Eastbourne store.

Take care, JB

Valorada con 2 estrellas sobre 5

I wasn’t impressed that I couldn’t…

I wasn’t impressed that I couldn’t return items in store as I paid by PayPal.

5 de marzo de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hi Teressa,

Thank you for your feedback. I apologise for any inconvenience that this has caused for you. I have contacted you directly to investigate this with you further and find a suitable solution for you.
Take care - KS

Valorada con 5 estrellas sobre 5

Good quality products and speedy…

Good quality products and speedy delivery

11 de enero de 2023
Logotipo de FatFace - EASTBOURNE

Respuesta de FatFace - EASTBOURNE

Hi Jon, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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