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FatFace - EXETER 2 Opiniones 272

TrustScore: 4.5 sobre 5

4,7

Unit 4/5 Princesshay, EX1 1GE Exeter, Devon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Website easy to find products, and it’s always helpful to go into a store to see the item so you know exactly what you’re ordering in size needed if not in store! Products delivered are of an excellen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a recent problem with Fatface regarding a gift card. On both occasions I went into the shop, my enquiries was dealt with one of the managers called Maxine. Whereas I had a negative experience wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which m... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Reino Unido

  • 01392 982018

4,7

Excelente

TrustScore: 4.5 sobre 5

272 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Hi Christine
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Very good experience

Got my order very quickly.
Very good quality.
As usual very happy with my purchase!

3 de mayo de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Arranged for sale items to be delivered…

Arranged for sale items to be delivered to local Fat Face shop & was advised arrival of items by 2 days of order - really efficient service

3 de mayo de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Fantastic friendly service

Great service.

1 de mayo de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with the service you've received.

Have a lovely day!

Take care, SK

Valorada con 5 estrellas sobre 5

Good communication and parcel arrived…

Good communication and parcel arrived earlier than expected. Helpful staff and quality product.

26 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Skirt

Bought this skirt on line and very happy I did. The fabric is soft and comfortable to wear. Perfect fit and length. It looks great on and very easy to coordinate. Very good value.

4 de mayo de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Poncho

Product was as described, and like the picture. It arrived on time.

28 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Online orders

Recent online orders dealt with efficiently . Also had to return an item which was also very straightforward. Collected from local store where staff were very helpful.

23 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Valorada con 5 estrellas sobre 5

Wide range of clothing and sizes .

Wide range of clothing and sizes .
Pleasant , helpful staff.

21 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Thank you so much for your kind words. We deeply appreciate your feedback! - RS

Valorada con 5 estrellas sobre 5

Well made shirt delivered quickly and…

Well made shirt delivered quickly and was able to pick up at local post office, as delivered by Royal Mail as no one was home, on first delivery attempt . Great vivid coloured shirt , and purchased in one of their 50% sales, so all good , many thanks

16 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good afternoon, Kevin

Thank you for your feedback regarding your recent online order.

I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valorada con 5 estrellas sobre 5

Fatface delivery

I ordered two items in the sale to be delivered to my local shop. I was impressed with all of the notification I received from Fatface. My parcel was delivered to the store as expected and the staff were happy for me to try on the items I purchased.

17 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 4 estrellas sobre 5

The young girl assistant in the Exeter…

The young girl assistant in the Exeter shop went to a lot of trouble to find jeans to suit me. She was honest about which ones fitted (or didn’t fit) me and tried contacting other branches before saying I would need to go online to get my size.
Those in the Exetershop were on sale at half price, but when I went online at home I had to pay the full price - why?

14 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

There are always bright prints and…

There are always bright prints and lovely clothes, the staff are always really helpful

13 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Great to use Thrift voucher to part pay for clothes. Easy to collect and try on in store.

12 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, excellent price

12 de abril de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

New jeans, New me

I had a wonderful experience in my local Fat Face. I was greeted with a team of friendly faces who were on hand to help whenever needed. In particular Shannon was extra helpful when it came to finding the right size and the right style of jeans that I was looking for that day. I regularly visit this store and always have a good visit. Thank you.

1 de abril de 2023
Opinión espontánea
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Hello Rebecca,
Thank you so much for sharing your feedback regarding your trip to the Exeter store. It is so wonderful to read such lovely feedback; Which is exactly what we love to hear from our wonderful customers.
Have a great day! - KS

Valorada con 5 estrellas sobre 5

Reliable well made swim wear

Reliable well made swim wear. cute designs , my daughter loved all 4 swim wears. Fast delivery and friendly Fatface staff in Exeter

25 de marzo de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS

Valorada con 5 estrellas sobre 5

Helpful assistant took me with clothes…

Helpful assistant took me with clothes to cubicle
Find clothes on top rails very difficult to get down had to ask for help, I am 5,-4 inches

17 de marzo de 2023
Logotipo de FatFace - EXETER 2

Respuesta de FatFace - EXETER 2

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase!

Have a great day!

Take care, EP

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