Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... Ver más
La empresa ha respondido
Localización
Cambiar localización18/20 Bridge Gate, HX7 8EX Hebden�Bridge, West Yorkshire, GB
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Consulta las opiniones de los clientes
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... Ver más
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I recently visited FatFace and was pleased by the outstanding customer service provided by Jane. From walking into the store, Jane greeted me with a warm smile and made me feel welcome. She took... Ver más
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I saw a pair of dungarees in the Hebden Bridge shop which I liked but they didn’t have my size. The assistant was very helpful and gave me the code so I could order them online. The dungarees are a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, Reino Unido
- 01422 843035
4,8
Excelente
140 opiniones
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Lovely comfy pyjamas
Lovely comfy pyjamas, washes well and maintains shape even after drying in the dryer. Top marks!
17 de marzo de 2023
Respuesta de FatFace - HEBDEN BRIDGE
Hello Stephanie, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of your new pyjamas. We hope you continue to enjoy shopping with us.
Take care – KS
Respuesta de FatFace - HEBDEN BRIDGE
Hi Victoria
Thank you for your feedback regarding your trip to the Hebden Bridge store. It is so wonderful to read such lovely feedback!
Best Wishes DW
Hebden Bridge birthday visit
Denise and I were welcomed by Jayne and Faye. They allowed us to browse the range of clothes and listened to our comments about clothes we were interested in. They both encouraged us to try on different clothes and gave us honest feedback.
It was a pleasure to meet such helpful staff...we bought far more than we anticipated....but we are both delighted with our new clothes!
15 de marzo de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Jane at FatFace :)
I recently visited FatFace and was pleased by the outstanding customer service provided by Jane. From walking into the store, Jane greeted me with a warm smile and made me feel welcome. She took the time to understand my needs and preferences and helped me find exactly what I was looking for.
Not only was Jane incredibly helpful, but she also was able to answer all of my questions and provided valuable advice on the best styles and fits for my body type.
Jan has a wonderful personality that made my shopping experience truly enjoyable. She has a great sense of humor and a warm, friendly demeanor that instantly put me at ease.
Thank you!!
8 de marzo de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hello Bethany, Thank you for your amazing feedback regarding your experience instore. It's so wonderful for us to know that our crew were able to Tailor your experience and find just the right items for you! We do hope you continue to enjoy your visits to store. Take care - KS
Fabulous staff…
Just have to say, the staff in the Hebden Bridge store are so lovely, friendly and professional.
I had an exchange and they couldn’t do enough.
Even asked about my dogs and gave them treats, told me about her dog too.
Fabulous customer service.
26 de febrero de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hi
Thank you for taking the time to leave this lovely review about the Hebden Bridge Store. I will certainly pass on your comments and I am so pleased that your dogs were well looked after too. :)
Best Wishes DW
Friendly helpful staff
Friendly helpful staff. And even better, got 3 pairs of socks for the price of 2.
1 de febrero de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hello Edith
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent customer service from Suzie…
Excellent customer service from Suzie at the Heden Bridge store and good variety of clothing and sizes available in the store. The quality of the cardigan I bought is a bargain for the sale price and an extra 20% off at the till was a bonus for me!
23 de enero de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Good Evening
Thank you for taking the time to pass on lovely feedback to us regarding your recent trip into our Hebden Bridge store.
Please be assured that this will be passed onto the crew members for you.
I hope you have a lovely Evening!
EP
Fast delivery,delivered on time,perfect…
Fast delivery,delivered on time,perfect buying experience
12 de noviembre de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Hello Chris
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated; it's great to hear that your order arrived promptly and you are happy with the service and your new purchases.
Take Care, TG
The jeans are a perfectly comfortable
The jeans are a perfectly comfortable, remarkably cool one. I made a mistake, I wanted a low waisted one.
5 de noviembre de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Thank you for your review. All feedback is greatly appreciated! - RS
Lovely friendly staff
Lovely friendly staff, not pushy at all and very helpful.
Even swapped for a new unpackaged item.
4 de noviembre de 2022
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Thank you for your wonderful review! We are pleased you had a pleasant experience whilst shopping with us. This information will be sent over to our wonderful crew in store :) - RS
My wife got me this jacket for…
My wife got me this jacket for Christmas and I love it
4 de noviembre de 2022
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Thank you for your wonderful review! We are so happy to hear that you are happy with this item. It sounds like your wife has amazing taste! - RS
Excellent quality ❤️❤️❤️❤️❤️
5 de octubre de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Hi Charlotte, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are all very helpful and…
The staff are all very helpful and approachable
31 de agosto de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Bought this dress in Ochre and loved it…
Bought this dress in Ochre and loved it so bought the other colour!!
22 de julio de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Hi Ann,
Thank you for taking the time to leave a review. How wonderful that you loved the dress so much that you bought it in two colours. Enjoy :) DW
Great Store
Helpful and friendly staff at the shop who took a interest in what I was looking for,can’t praise highly enough,was even allowed to take my dog into the shop.
3 de junio de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Hi Alan,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Hebden Bridge store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
shopping for boots
Called into the hebden bridge shop today as I was looking for some boots. The lady assistant was so nice and helpful, nothing too much trouble. I purchased the boots and she explained about being on the loyalty scheme which of course I joined. Thank you for being so pleasant
6 de marzo de 2022
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Good morning,
Thank you for leaving us this review regarding your shopping experience, it's great reading such positive comments about service you received from our staff in the Hebden Bridge.
Have a great day!
Take care, LM
I am very pleased with the quality of…
I am very pleased with the quality of the clothes at a reasonable price and the excellent service in store.
6 de febrero de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Hi David, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one in our Hebden Bridge store. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. Take care, LM
Excellent service as always and the…
Excellent service as always and the girls go out of there way to help you .always so very pleasant the best Fat Face shop I've been to .
the staff are a credit to the shop .
30 de enero de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Hi Belinda,
Thank you for leaving us a lovely 5* review, about the service you receive from our staff in store it is so nice to hear. Have a lovely day, LM
Hebden Bridge Store
Great products, terrific location and excellent staff! Clothes are comfortable and fit superbly….as always!
28 de enero de 2022
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon
I am so happy to read what a positive experience you had in the Hebden Bridge store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day :) DW
Service ,product excellent .your…
Service ,product excellent .your customer services dept need training in to how to deal with customers instead of giving stock phrases. Also your info re promotions needs clearer wording
29 de noviembre de 2021
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon, Thank you for taking the time to pass your feedback. Merry Christmas! - ES
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