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FatFace - NEWBURY 2 Opiniones 

98
TrustScore: 4.5 sobre 5

4,6

28 Parkway, RG14 1AY Newbury, Berkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The item is good quality, as expected. I love Fat face clothes. Just, who has chest size 40 D or over, order size XL, instead of L, because the chest size a bit small. My package was expected on 17th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Fat Face shop placed an order and said it would arrive on 6 July. No sign of it by today 20 July. No contact from Fat Face at all. I phoned and was told it was on order. Why the company can't keep you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I took my 98 yr old but still very fashionable grandmother into Fatface Newbury yesterday and we had a really great experience thanks to Trudie. She was so helpful searching out clothes in store that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really pleased with the quality of the clothes & they arrived when they said they would. Only thing the courier delivering threw the bag over our waist high fence instead of going through our gate,... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 28 Parkway, RG14 1AY, Newbury, Berkshire, Reino Unido

  • 01635 550664

4,6

Excelente

TrustScore: 4.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(98)

13.098 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent quality sandals as always

Excellent quality sandals as always. I love Fat Face! Staff were super friendly and welcoming.

24 de marzo de 2024
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you love your item, and have enjoyed using our service. We look forward to welcoming you back soon!

Take care.- GM

Valorada con 5 estrellas sobre 5
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Efficiency when collecting item's.

25 de noviembre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Lovely dress

Lovely dress. Arrived promptly at store. Collection was easy and store staff helpful

22 de noviembre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Love Fatface quality and style

Love Fatface quality and style. Little more expensive, maybe, but lovely styles that last. I can pick up orders from my local store at no extra cost too....wouldn't change a thing!

23 de noviembre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, and exactly as described on the website.

14 de noviembre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Lovely friendly staff

3 de noviembre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
ep

Valorada con 5 estrellas sobre 5

Simple transaction

Simple transaction. Great products, staff always helpful. What more do you need? 😃

27 de octubre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

I ordered two shirts in the sale for my…

I ordered two shirts in the sale for my partner. They were promptly shipped to our local FF store. Polite sales assistant and shirts very good quality. Thank you.

17 de octubre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Valorada con 5 estrellas sobre 5

Good quality clothes

Good quality clothes, fits to size. When ordering online it's very easy to use, with very clear product details. The fact that sustainability is at the forefront of the Fat Face brand is incredibly important & rewarding.

11 de octubre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Valorada con 5 estrellas sobre 5

Very smooth easy order

Very smooth easy order , arrived at store and collected, very pleasant staff xxx

17 de octubre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Valorada con 5 estrellas sobre 5

Gorgeous clothes

Ordered a nice coat for the winter, my usual size, but it was too big. Returned it, which was free, and ordered a smaller size which fits perfectly. Might be nice to be able to use the return form to return an item and order a different size at the same time.

26 de septiembre de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP

Valorada con 5 estrellas sobre 5

I would like to thank the staff in the…

I would like to thank the staff in the Newbury store as I found them extremely helpful. They helped me with a return and find items in store. They were very polite and went out of their way to help.

28 de agosto de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hi Vikki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great service

Placing order very easy and quick.
Kept informed with process of order
Delivered to store for collection within 4 days.
Staff member at the Newbury Store was very helpful and friendly.

10 de agosto de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valorada con 5 estrellas sobre 5

Well made Clothing

Well made Clothing, very good ethos

20 de julio de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – KS

Valorada con 5 estrellas sobre 5

V good communication

V good communication. V helpfuland friendly staff.

13 de julio de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Valorada con 5 estrellas sobre 5

Love all about the company!

quick delivery, good customer service, can exchange online goods I store, Easy returns. Great quality clothing! Love everything

2 de julio de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Valorada con 5 estrellas sobre 5

Perfect in every way

Quick delivery, easy returns and staff always helpful. I'm a new convert to FAT FACE since I've discovered they do the whole range in sizes over 16!

11 de junio de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS

Valorada con 4 estrellas sobre 5

Thank you Newbury Staff!

Staff were really kind,thoughtful and helpful.

26 de mayo de 2023
Logotipo de FatFace - NEWBURY 2

Respuesta de FatFace - NEWBURY 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

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