I purchased something 5 days ago I have not heard from anyone even though website says 2 to 5 business days delivery will be made I have emailed them and no one replies and there is no contact number
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Consulta las opiniones de los clientes
Great delivery times. Item as described. No fuss purchase. Communication could be slightly improved (more lead-in time to when item was arriving. I received notice on the morning of the delivery. I wa... Ver más
Ordered item on Friday evening. Was delivered Saturday afternoon. Most amazing service and delivery! Item great quality and value for money. Would definitely purchase from Felip again!!!
Due to covid the delivery was a little longer than I expected but when I enquired the answer was very prompt and friendly. And so was the communication on the delivery day. A pleasure to deal with! An... Ver más
Información sobre la empresa
Información de contacto
14 Peggy Street, 2146, Sydney, Australia
- felip280319@gmail.com
- felip.com.au
3,7
Medio
36 opiniones
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Only 4 days between order and delivery
Only 4 days between order and delivery. Great service.
16 de abril de 2021
no delivery and no response
I ordered a bathroom storage cabinet on 26 February. No contact since and no response to two email enquiries. Payment made and accepted. Very poor customer experience. Could not recommend this company. Is it a scam?
25 de marzo de 2021
Opinión espontánea
Poor Delivery and Customer Service
Ordered Kitchen 2 Door Island Solid Wood Counter Top Kitchen Trolley White on February 9 2021, I managed to get one response to multiple attempts to contact that promised that the item would be shipped by March 5 2021. As of 16 March 2021 I have had no further information and delivery has not occurred. I wish I had read the reviews before making this purchase.
16 de marzo de 2021
Opinión espontánea
No response?
Ordered 2 cabinets a month ago and have had no response since
I’m starting to think this site is a scam?
1 de marzo de 2021
Opinión espontánea
3 months - still waiting!
Ordered a shoe cabinet on the 11.12.20, order confirmation email was sent and payment taken. Since then no further information of processing or delivery has been confirmed despite multiple attempts to contact with nothing heard back. Terrible customer service, seems to be a scam site.
20 de febrero de 2021
Opinión espontánea
Very bad service
Very bad service. I had ordered Montreal pantry cupboard. Its been a month. No delivery yet and no response on email. No one responds to the email.
5 de febrero de 2021
Opinión espontánea
Poor Communication and Delivered Damaged
Very very disappointed!
Delivery took a substantial amount of time, when item was delivery it was extremely cracked, broken and damaged.
Communication has been extremely poor, have had absolutely no responses to multiple emails, no updates, no updates to tracking emails, no contact phone number to call to discuss damaged products.
Would not order through Felip Australia again or recommend to anyone else.
Has been very disappointing and still trying to contact them to replace the damaged product!
15 de enero de 2021
Respuesta de Felip Australia
We are sorry to hear about your poor experience with us. The replacement unit has already been sent out yesterday and is on its way to you.
Order has taken over a month to even…
Order has taken over a month to even leave the warehouse.
10 de enero de 2021
Respuesta de Felip Australia
Apologies for the delay in shipment due to stock error. This order has been delivered on 12th Jan.
Not happy
Ordered on 21 December last year and still no delivery, no updates and no answer to my emails.
7 de enero de 2021
Opinión espontánea
Respuesta de Felip Australia
Apologies for the delay in dispatch. We were closed from 25th Dec till 4th Jan. Your parcel was picked by Fastway on 8th Jan. If you need further information feel free to contact us. Cheers!
Fast delivery
Fast delivery, good communication and accurate product description
30 de septiembre de 2020
Opinión espontánea
Excellent arrival and product
6 de julio de 2020
Opinión espontánea
Turn around time very quick and…
Turn around time very quick and sufficient
26 de junio de 2020
Opinión espontánea
Pantry
The pantry is a lot smaller then it looks
I also thought the doors had glass in them it is plastic and one of my doors has a big crack in the plastic window
It is a nice pantry thou
30 de mayo de 2020
Opinión espontánea
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