Fetchapet  Opiniones 100

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am so pleased I chose Fetchapet. I had contacted several companies asking for advice before deciding who to go with, as we have a very anxious dog. The team at Fetchapet were patient, understand... Ver más

Valorada con 5 estrellas sobre 5

Rachel & Fetchapet were excellent from start to finish. Very clear with all instructions, guiding me through all the necessary vaccinations, tests etc prior to transporting my beloved dog Bert fro... Ver más

Valorada con 5 estrellas sobre 5

Fantastic job getting our two dogs from UK to Australia. Kept up to date with how the dogs were doing at kennels in the UK and kept up to date when they arrived in Australia. Would definitely recommen... Ver más

Valorada con 5 estrellas sobre 5

Sending your pet overseas is a challenging undertaking( especially as this was New Zealand with a lot of detailed requirements)Right from the start they were very helpful and responsive. They kept me... Ver más


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

100 opiniones

5 estrellas
4 estrellas
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1 estrella

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Valorada con 5 estrellas sobre 5

The best!

We are so glad we went with Fetchapet! We received so many questionable quotes from other companies where we felt they cared more about squeezing out funds than the transport. When we contacted Fetchapet everything was straight forward no hidden costs and actual care about our cat. She flew from uk to USA without any issues. We received constant photo updates and the pick up on the US side was also smooth. Thank you so much for your service highly recommended!!!!

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Professional, friendly, animal loving

Fetchapet has been reassuring from the beginning and clearly the team loves and cares about all animals. My cat has successfully made her way to Hong Kong and despite being a brachycephalic breed, the team has provided a lot of guidance and explanation (including the BOAS assessments). Thank you Emma, Sally and Nick (who sent us updates on the DEFRA vet visit, how my cat is doing, check ins and established a rapport with her very quickly) - my kitty cat is very happy and started eating within half an hour on arrival to her new home :)

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Experience Moving Our Dogs from the UK to Calgary

We had an amazing experience with Fetchapet when they helped move our two dachshunds, Archie and Billy, from the UK to Calgary.

From start to finish, the whole process was incredibly well managed. Their communication was excellent — they kept us updated every step of the way and were always quick to answer any questions we had. Moving pets internationally can be stressful, but they made it feel straightforward and well organised.

What we appreciated most was the regular updates and photos they sent throughout the journey. Seeing Archie and Billy safe and comfortable gave us so much reassurance while they were travelling.

The service was also great value compared to other companies we looked at, especially considering the level of care and communication we received.

We’re so grateful to the Fetchapet team for getting Archie and Billy to Calgary safely. We would absolutely recommend them to anyone needing to move their pets internationally.

5 de marzo de 2026
Valorada con 5 estrellas sobre 5

Choose Fetch a Pet to relocate your animals, you won't regret it!

I highly recommend to go with Fetch a Pet if you're thinking of exporting your pet! They helped me relocate my 2 kitties to Australia from the UK and the process was very smooth. They were always available to answer any questions I had and helped with any documentation, especially Sally, who was the agent I was closely working with throughout the process. I had very pleasant experiences meeting both Rachel and Nick in person, and Emma is also very pleasant to speak with. All the staff clearly care about what they work for and it shows in their customer service. They understood all the worries and reservations I had about my very elderly cats travelling overseas, and even did their best to accommodate what would work out best for my cats, due to their old age. My cats have now arrived safely in Australia and I'm just so thankful that I worked with Fetch a pet to relocate my fur babies.

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

Really good experience

Really good experience in what feels like a very complicated process. Relocating 2 dogs to UAE. Lovely company. My daughter used them for her three cats as well

29 de enero de 2026
Valorada con 5 estrellas sobre 5

We emailed originally nearly a year ago…

We emailed originally nearly a year ago about enquiring for our dog to fly. We got a response pretty much straight away with all the details, pricing etc. We then processed to book a flight for Lottie. Sally has been so helpful with everything. There were a few things I wasn't sure on and she helped me. Emails were really fast at responses. I would definitely recommend using this company

21 de enero de 2026
Valorada con 5 estrellas sobre 5

Outstanding service

From the initial enquiry to the last update as my dog went through check in at Heathrow, Fetch a Pet have been amazing. From telling me what paperwork I needed, to coordinating with the local import company in Thailand, everything was made simple and easy by Sally. When we got to the meeting point, Nick was outstanding. He kept us calm so that our pup Lina stayed calm. And we got an update once she was checked in. Sally also checked in after we arrived to make sure we were all ok. A really lovely gesture. Would highly recommend

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The experience was perfect

The experience was great! The dogs were very well looked after and arrived safely. Would highly recommend this company.

19 de enero de 2026
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Respuesta de Fetchapet

Thanks Jayne, it was a pleasure to assist.

Valorada con 5 estrellas sobre 5

Excellent, trustworthy service

Fetchapet took excellent care of my puppy and kept me informed with photos and updates every step of the move - I would highly recommend them to anyone needing to export a dog from the UK.

17 de enero de 2026
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Respuesta de Fetchapet

Many thanks Helen, our pleasure!

Valorada con 5 estrellas sobre 5

Very reliable service which I've used…

Very reliable service which I've used twice to export then re-import my cat. Good, timely communication and advice to help navigate the rules and paperwork. Entirely satisfied with the experience.

15 de enero de 2026
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Respuesta de Fetchapet

Thank you for your kind review.

Valorada con 5 estrellas sobre 5

I cannot recommend Fetch a Pet highly…

I cannot recommend Fetch a Pet highly enough. They transported my dog, Mickey, from Heathrow to Larnaca, Cyprus and were absolutely amazing from start to finish. They answered every single question I had, no matter how small or silly it may have seemed, and were always patient, reassuring, and professional. I felt supported at every step of the process, which made what could have been a very stressful experience so much easier. Most importantly, Mickey arrived home safely and well, and that means everything to me. Thank you, Fetch a Pet, for taking such great care of my dog and for being there every step of the way.

15 de enero de 2026
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Respuesta de Fetchapet

Thank you Zehra, so pleased Mickey travelled well and is settling in nicely!

Valorada con 5 estrellas sobre 5

Shipping my cats…

I used this company to help ship my cats from England to bermuda and they were fantastic from start to finish my cats where very well looked after and I got regular updates on there wellbeing such as photographes and emails

7 de enero de 2026
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Respuesta de Fetchapet

Thank you for your kind review.

Valorada con 5 estrellas sobre 5

Absolutely incredible service

Absolutely incredible service!

Nick was so amazing and lovely and eased my worries.

Sally was always there if I ever needed anything.

Could not recommend more!

23 de diciembre de 2025
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Respuesta de Fetchapet

Thank you, our pleasure to assist.

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience - every question I fired their way was answered in detail, I felt incredibly comfortable and confident in flying the cats over from the UK to Australia. Rachel did a superb job!!

19 de noviembre de 2025
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Respuesta de Fetchapet

Thanks so much Karinna, it was a pleasure to assist with Meredith & Jaffacake's travel.

Valorada con 5 estrellas sobre 5

Simply The Best!

Rachel & the staff at Fetchapet were just fantastic. No matter how many times I phoned them with questions and/or needed help, they were there for us and nothing was ever too much trouble. My Hungarian Vizsla Brody was picked up by Nick, who reassured us Brody would be fine and that we probably would get fed up with photos and voice notes/messages they would send. True to Nicks words we got lovely little videos, photos and voice notes/messages via a WhatsApp group. A teary goodbye to our boy knowing we would not see him until beginning of December. (10 days in quarantine for Australia) Nick felt like a friend reassuring us with a hug before driving off with Brody. I never had to worry about him at all as I could see how happy he was in their care. I have read other peoples reviews and cannot better express any more than those already written. Thanks so very much Rachel and all the staff at Fetchapet. I just was so lucky I picked the right people to export our precious cargo and care for him while he boarded with them.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Fetchapet

Thanks so much Jean. Brody is such a lovely boy and I am very pleased we got there in the end! All the best for your new life together in Australia.

Valorada con 5 estrellas sobre 5

I am writing to give a huge thank you…

I am writing to give a huge thank you to Rachel and her team for the safe transportation of our 2 dogs Jethro and Molly from the UK to Cyprus .
From the very beginning nothing was to much trouble , Rachel picked our dogs up from our home in Norfolk and took them to Fetchapet’s kennels to be seen by a visiting vet for all their checks , they had plenty of space to exercise and Rachel sent some wonderful pictures and videos .
Jethro is sometimes very difficult to feed especially if he is away from home , Rachel hand fed him to make sure he got his food , so grateful, over and above the call of duty .
Jethro and Molly arrived in Cyprus 2days later fit and healthy
Thank you Fetchapet

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Fetchapet

Thank you Wendy, so pleased to hear you were happy with the service.

Valorada con 5 estrellas sobre 5

incredible service

incredible service - they really cared about my boy as if it were their own! Sally also made sure i was on top of all my appointments ect.

2 de diciembre de 2025
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Respuesta de Fetchapet

Thank you for your review, we hope Harley is settling into life in Aus!

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