My first box arrived as a gift from my sister (yes I have the best sister), following some recent health and medical tests. I cannot fault any of the carefully selected items, which are all suitabl... Ver más
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Consulta las opiniones de los clientes
We have been using Field & Flower on a regular basis now and found the quality of their products and their Customer Service exceptional. We particularly like the range of products available, all et... Ver más
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We only buy our meat from here. This company is truly one of the best. The meats are delicious and high quality. Lovely customer service team who have always helped us if any problems. Highly recommen... Ver más
La empresa ha respondido
Extremely customer friendly, even called me up after my first purchase to see if I was happy with the order and sign up process etc. I was recommended this company by a good friend and I will be recom... Ver más
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Información sobre la empresa
Escrito por la empresa
We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.
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Christmas turkey!
Bought my Christmas turkey from them this year and wow it was the best turkey I have ever eaten! So tasty and moist it was stunning!
Would highly recommend them!

Respuesta de Field & Flower
Really great service
Really great service. Love the mince deals and their butter especially. Even use the insulation paper inside the package as wrapping paper for presents. That rustic brown paper. Would recommend to everyone to try it out and see if the service works for you. I give it 5*.

Respuesta de Field & Flower
Mixed experience...
Good service but this year the pigs in blankets were actually horrible and I had to throw them away...they smelled horrible while being cooked and tasted nasty. Usually they all get eaten immediately but no one wanted more than 1 or 2.
The Christmas chicken with giblets ended up being very dry despite being cooked as per the instructions and was very expensive.
I don't think I'll get it next year.

Respuesta de Field & Flower
Disgrace of an order
I cannot express this enough, do not buy from this company. I ordered a Belted Galloway rolled sirloin for xmas, it cost me more than £40 per kilo. What I received had no resemblance to what I had ordered. Frankly I would have been embarrassed to send out what I got. The fact the company have disabled photographs on their reviews speaks volumes. otherwise I could have shown you the reality of ordering from them!!!!

Respuesta de Field & Flower
Unfulfilled Christmas Order
With regret, I cannot give any more than one star. While I have ordered from the past with no issues, to not fulfil my Christmas order, which I made 2 months in advance was completely unacceptable. Customer services tried to help (albeit provided no adequate reason) but ultimately I had to spend Christmas Eve trying to source alternatives, which wasn't as successful as I had hoped. A 50% off goodwill gesture (with a spending limit) I guess was some compensation but didn't feel adequate given the impact this had on Christmas.
As much as I feel their products are of a good quality I won't be ordering from them again, I will never have trust in the company after this experience. In addition, I have learned a valuable lesson here; to ensure there is sufficient period between delivery and when you need the product so you can source alternatives in the worst case scenario.

Respuesta de Field & Flower
Terrible customer service-ruined my Christmas
Terrible customer service. I ordered a large meat order a month before Christmas which was due on the 20th December. They delivered a few cheap bits of meat that was not my order and when I rang to complain I was promised my order on the 22nd or maybe the 23rd. Nothing arrived. Today the 23rd all they can offer is a partial order, as the reorder, also went missing. This will not feed all my family and friends for Christmas and I now have the stress of having to rush around and source more meat at the last minute. This isn't the first time they have messed up an order. I have spent a lot of money with this company in the past - I won't be anymore. I do not recommend them.

Respuesta de Field & Flower
Field & Flower
Field & Flower, not only has top quality food, they are also exceptionally lovely, and pleasant people, to work with.
I mean everyone, was so nice, all from the staff, Christmas temps as myself, the head of operation, managers, supervisors, office staff, floor staff, EVERYONE was so friendly and helpful.
Kindness and good vibes, in a work place, from more than one or two people, is extremely rare, so finding a place like this, was so refreshing and uplifting.
They also, looked after us really well.
Food & beverage, was available to us at all times, during our breaks.
Cakes, snacks, coffee, tea, bread, butter and also lunch and dinner served. Proper lovely meals.
They care about their staff and their wellbeing. Thank you all, at Field & Flower for being so awesome! Merry Christmas and A Happy New Year!🙏😊🎄🎁🎉🍾
Karina

Respuesta de Field & Flower
I am stunned by the professionalism and…
I am stunned by the professionalism and quality given to me by Field and Flower.
I have never bought a turkey online and as a bit of a foodie I was nervous.
They have communicated with me throughout including sending tips and hints for the cooking.
The bird arrived today at EXACTLY the time they said it would arrive, beautifully packed and still at fridge temperature. In the packing there is more literature and even a mini cooking probe.
The bird looks amazing and I am now counting the hours until I get to cook and eat this gorgeous product.
On top of this I know I am receiving cared for meat from a cooperative of farmers who respect and love their produce! In a world of mass market and cheaply produced food Field and Flower have created a lovely symbiotic relationship between farmers and consumers.
I’m so glad I found them, would heartily recommend them. They now have a friend for life.
Thank you guys, wishing all of you and your farming partners the very best for Christmas.
Simon

Respuesta de Field & Flower
One Sixth of the Weight was Fat
Previously, along with other items, I have purchased a 2 kilogram gammon from Field and Flower and it has been of a high standard. In other words, it was well prepared, smelt of the smoking process and had a reasonable amount of fat. This year, the gammon was very poorly prepared, did not smell of the smoking process and, most disappointingly, consisted of more than one sixth of its weight of fat. I removed some, but not all, of the fat and the discarded fat weighed 330 grammes.
I emailed Field and Flower, with photographs, immediately and received a refund of approximately the weight of the fat removed. The weight of my gammon was based on the number of people eating it. When one sixth of the weight has been removed, portion sizes reduce. Additionally, I ordered a joint, which was supposedly ready to cook; this was not the case as I had to carefully remove all the majority of the excess of fat. I was not reimbursed for either the smaller portions or the extra work.
When I order a product weighing 2 kilograms, I expect very close to 2 kilogrammes to be useable. If a supplier cannot meet that expectation, then I will seek another provider. I was very unimpressed by both the product and the customer service. I have explained to Field and Flower that I will no longer purchase from them.

Respuesta de Field & Flower
The Catch of the Day was me
I ordered the £6 Catch of The Day box for two in my most recent order. In my view, Coley and Mackerel should not be included in this group. I can get Mackerel for less than £6 from Ocado, and Coley is something I give to the cat, tasteless and pointless in my opinion. Imagine my disappointment then that in my first box of this sort I found not Red Mullet, Dover Sole or Bream, but Coley. I doubt I will order this product again for fear I will be given Coley or Mackerel over and over and over again since, while somewhat naively I want to believe, and am ever hopeful for a bargain, I know in my heart the casino always wins.

Respuesta de Field & Flower
Good West Country Produce
started with this company a while ago, always excellent service and out of this world produce, Highly recommend this company and their products,
John McDermaid

Respuesta de Field & Flower
We keep coming back…
We have been F&F customers for years now. Every time we have a break I am disappointed by supermarket meat in comparison. The quality is very good and I appreciate being able to feed my family healthier meat that is less destructive to the environment. My one complaint is that the website is not the easiest to use and the subscription settings really should include a 5 week and 6 week delivery option. I like to do a bulk order every 6 weeks to reduce deliveries, but every time I have to remember to change the date manually, which is a pain.

Respuesta de Field & Flower
Beautiful cold smoked duck breast
Delighted with the smoked duck breast that I ordered. Has a really delicate flavour and beautifully sliced. Could not be more happy.

Respuesta de Field & Flower
Superior Quality, hands down
Their meat is so easily superior to other products available
The Bavette Steak is now my stand-out favourite steak and has made eating steak in a restaurant totally superfluous; I know I have better steak at home
Customer Service are SO HELPFUL and immediately rectify any difficulties
Excellent all round

Respuesta de Field & Flower
Well packaged and decent quality meat.
Well packaged and decent quality meat.

Respuesta de Field & Flower
GREAT GREAT GREAT
Great company. Great customer service. Great products. Great prices.

Respuesta de Field & Flower
Excellent food & service
Excellent free range food - and fantastic customer service too. Have highly recommended to family & friends. Thanks!

Respuesta de Field & Flower
Amazing foods & products!
Amazing quality meats, butters, preserves, and other foods and products! Highly, highly recommend purchasing from and subscribing to Field & Flower. You will not regret it!

Respuesta de Field & Flower
Fantastic company
Fantastic company. Have used Field &Flower for years and have no complaints. Brilliant service, good value and excellent quality products. Whenever dealing with customer service both online and by phone, they have always been very helpful and quick to respond.

Respuesta de Field & Flower
This is an update to an earlier review
This is an update to an earlier review. The company acted on my poor review and have done all in their power to redeem the situation. They have replaced all items that I requested (they offered to replace the whole order) and this has just been delivered. What a different experience. The packing is much improved and the dates mean I dont have to freeze everything. The weights on each package are also above the ‘paid for’ weight. they really have tried and I appreciate this. Look forward to trying the meat. A big thank you to Kim for arranging it all. That is what Customer Service should be!!!

Respuesta de Field & Flower
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