Have been shopping at Fife County for some years now and have never been disappointed. The quality of clothing and footwear is great and long lasting. Always a very safe bet to buy clothing for countr... Ver más
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Consulta las opiniones de los clientes
Once again I have received excellent friendly and knowledgeable service. Quality products and rapid delivery. A pleasure to use this company. David Jones.
I bought a pair of walking boots ln March and after using them 4 or 5 times one of the lace holders pulled out of the fabric while lacing them up. I returned them with a covering letter requesting a... Ver más
Staff go the extra mile to help in store, ive always bought local but on a trip to Scotland we made the effort to call in as ive brought hoggs for more years than I care to count, Well worth a visi... Ver más
Información sobre la empresa
- Proveedor de ropa
- también en la categoría
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
Información proporcionada por diversas fuentes externas
Fine clothing and footwear since 1888
Información de contacto
Eden Valley Business Park, KY15 4RB, Cupar, Reino Unido
- 0345 607 6632
- customer.services@fifecountry.co.uk
- fifecountry.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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one day I observed an invoice on my…
one day I observed an invoice on my Dad's desk in his study, from this great company. My Dad, retired Army Col, introduced me to this reliable company, and since then I have relied on many of their items clothing through my own service and I will continue my purchasing journey for as long as they exist, particularly like their jackets as my account will attest to
Always provide excellent value and products
I’ve bought outdoor and working clothing from Hoggs for many years and have never felt disappointed with their products, value for money or service.
Quality, Value , helpfulness , long lasting .
The moment you see Fife Country on the label . You know that you are getting quality and value for money . You get what you pay for . Something that will last you and you know will fit first time and you can feel the quality .
Their service is excellent and their agents are polite and very helpful. I would recommend them to those who appreciate value for money.
These people keep sending me promo…
These people keep sending me promo material despite my asking them to remove me from their database. I have never dealt with them so could never have given consent to contact me. I've written to them and they ignore me.
An honourable and honest company to buy from.…
Bought a pair of walking boots just under a year ago, so I got in touch with "Fife" to order another pair, as they were so good and extremely comfortable. I was inquisitive to work out how many miles I had walked in them, as I do a lot of walking. I asked the lady when I bought them, thinking I had them well over a year. The lady asked if I had a problem with them and I said not really, but I have just got a split in the boots sole, which was letting some water I was utterly amazed when she told me that they were still under guarantee.and that they would sent to me a new pair. To honour there honesty I bought a new pair as well.
It is very rare, these days, for companies to be as honourable as this.
I will always remember this and buy from them, when I want some outdoors to wear.
Appalling Service
I was promised that if the shoes I purchased did not meet my requirements I would be refunded. I tried the shoes on in the house and they were too heavy . So I returned the shoes in the original package two weeks ago
Today I received them back No explanation. So I rang Customer Services who told me I should have received a letter explaining that the shoes were not in the original condition. There was no letter and the shoes are as good as new
On the telephone there was noone to discuss my complaint but when I bought the shoes the sales person was quite emphatic that I would be refunded if the shoes were not satisfactory
I have to say that the guarantee from the Company is worthless and I wouldn't encourage anyone to buy goods from Fife if the goods purchased are not up to scratch.
Customer Services: Poor Communication and Attitude
I own a number of items from FC, typically great quality and service. Historically I have been happy to praise and promote the company . Not sure what has happened in 2026 though! My elderly Mum bought me x2 shirts as a Xmas present - sadly the same two shirts she had ordered before. I like the shirts, but don't need 4 ! On 7.1.26 , I rang Customer Services who on this call were helpful and said they would do an exchange, but asked me to email all my details, so they could confirm the return to me. I clearly requested they only ring me on this matter, despite my Mum knowing what I was doing. 7.1.26 I sent the email to FC and a return. I had a signature and photo of product receipt in their premises 12.1.26 (snow delayed). Rang 12th to check they definitely had it. He wasn't sure but I was told it would be processed probably by Friday 16th. Heard nothing, so rang 16th, was told probably I would hear by 19th. I did not. So rang late afternoon 19th, was told it would probably be dealt with by the 23rd. Heard nothing. Rang again 23rd, to be told the return had been received and they had tried to ring my mother, 16.1.23 but there was no answer - so they just left it! (So why wasn't I told this when I rang on the 19th?). No call to me as agreed 7.1.26! The lady on the phone said she could not find any email from 7.1.26 ! I did say this whole matter was irregular and unusual for FC and could I speak to someone to better understand how this had happened . Her reply was " no, we don't do that"! I was staggered by this. Her manner was blunt and disinterested. Perception is everything. I asked if there was a manager I could speak to and was told "no". That was it. Incredible. I have actually received my replacement but this experience has left me doubting the faith I once had in Fife Country. Standards have dropped significantly towards customers and service. I was left feeling utterly dejected. Not good at all. Sorry to say FC, your behaviour, falls way short of the business you purport to be and advertise eg. "we take pride in both the quality of product which we offer, and in the service that we provide. We are always here to help, and this strong relationship that we have with our customers also means that we get welcome feedback on all aspects of our products and services" I would hope FC have the courage to accept this negative feedback and act to improve standards. If not customers will silently migrate.
Gillet and moleskins
I have had a few items from Fife and have found the quality excellent. Ordering , delivery and customer service is great. Wouldn't hesitate to buy more.
Recent poor experience on back of previously good experience
Have previously had good experience with this company with good quality items and a responsive customer service team over the phone (unfortunately website often seems to have problems which team say cannot be resolved).
Have recently however bought items for seasonal gifts and a Thurso jacket has a hole at seam and a second hole in the sleeve body which I did not notice until the recipient tried on which is clearly disappointing and embarrassing. Timely response from customer services by email but say they will only be able to advise on whether they will send replacement once they have "inspected" item, despite good quality photos being sent. In my mind they should have "inspected" the garment before dispatching it! Will wait and see if they will replace but as things stand a disappointing recent experience.
Update a month later: Contacted Customer Services again and prompt response to email but "as yet our warehouse has not processed the returned item".
Excellent service, quality clothes
Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers
Hard wearing Comfortable waistcoat.
I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waistcoat is brilliant, better than in the picture, all the double stitching is so neat and looks like it's been made with care,the lining is good quality cotton. With 4 pockets secured by poppers, poppers also securing the front with a full length zipper. It is so comfortable to wear , I only wish I purchased it sooner. Highly Recommended .
Rural or town living fifecountry have it
I have ordered from fifecountry numerous times and every time receiving first class treatment and found all merchandise to be of top quality. Strongly recommended.
Quality items at a reasonable price.
I have have had several items in the past from Fife Country. My latest order of walking shoes and socks are excellent products. Quality items at a reasonable price.
Great company great service
Have made several purchases and they are my goto website. Products are high quality and reasonably priced. As for the staff they are fantastic. Also keep an eye for their brochures with great deals.
Fife Country Fleece warm shirts
The lady I. i was recom spoke to on Sunday when I wanted to order 3 shirts was most helpful. One was out of stock and she advised me on what to change. the order arrived yesterday and I must say I am very pleased with the products, most comfortable. I was recommended to this company and I am glad i wasFife
I was looking for really warm winter…
I was looking for really warm winter shirts. I saw fife country's ad in the Express for fleece lined shirts. I sent for two and was delighted by how warm they were to wear. I have sent for their brochure to see what other goodies they have in store!
Excellent service and very good…
Excellent service and very good products.
Good response to a problem.
Received jacket which had a fault. Contacted FC by phone to let them know the problem and sent images and it was rectified the next day. A 4 star review because of the original defect, these things happen, but a 5 star response by FC to put it right.
Easy to order arrived within 3 days …
Easy to order arrived within 3 days absolutely lovely jumpers
Went to the Shop (visiting…
Went to the Shop (visiting friends/family in June)and bought a pair of Thor Heavy duty Rigger Boots. They have a hard life, I Hunt Moles and so far have done great job. Staff in the shop very helpful. My Barbour has just given up the ghost after 20 years. I cant be bothered waxing any more and had a wee look and fancied the Sportsman Pro Field Jacket. I was a bit apprehensive as it was very reasonable price wise. It came today. I am delighted with it! Great quality and the right length. It will give me many years of loyal service. Great quality, great Firm. Love to support Scots Family Firms. Well done. ATVB. Alan Mac

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