Visited the Mansfield site to organise transfer of funds. We were greated by Bella who was friendly and courteous throughout our visit. All of our wishes were dealt with and she explained to us which... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Moved an ISA from VM to Nottingham BS. Opened account with NBS having had notification from VM that my ISA was ending. Left details ,sort code etc, Had previously visited branch to inquire about vie... Ver más
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Straightforward in opening the cash isa account online and received many email updates on how the transfer was progressing. In fact the transfer was completed on the maturity date so no loss of int... Ver más
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Good old fashioned service with a smile, with some privacy whilst conducting your banking. No personnel walking around with devices in an open plan area and everyone listening to your business. A payi... Ver más
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Información sobre la empresa
Sobre Nottingham Building Society
Escrito por la empresa
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Información de contacto
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Reino Unido
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excelente
7 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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I have been a customer for many years…
I have been a customer for many years and the service given by the staff in the Mansfield branch has always been brilliant - friendly, supportive and professional. The type of account I was looking to open was available so I had no hesitation in going to the Nottingham. I would highly recommend
7 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Nottingham Building Society
Hi Paul, thank you for your kind feedback. We're grateful for your comments and pleased to know our team made such a positive impression. Your support means a lot to us, and we appreciate you taking the time to share your experience.
Claire-Customer Team
Telephone answered quickly
Telephone answered quickly. Home based call centre. Rep was friendly and gave me sound advice about switching accounts to get a better deal
6 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for your feedback Allan. We're pleased to hear you were able to speak to someone quickly and that the guidance you received helped you find a more suitable account option. It's great to know you felt supported throughout the conversation and had a positive experience with our team.
Claire-Customer Team
Visited the Mansfield site to organise…
Visited the Mansfield site to organise transfer of funds. We were greated by Bella who was friendly and courteous throughout our visit. All of our wishes were dealt with and she explained to us which route to take to maximise our investments. All in all a very favourable experience on the day.
6 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for taking the time to share your experience Jacqueline. We're pleased to hear that Bella provided such attentive support during your visit and helped you explore the options available to you with clear and helpful guidance. It's great to know everything was handled smoothly and that you left feeling positive about the service you received.
Claire-Customer Team
Helpful attentive friendly staff always
10 de agosto de 2026
Respuesta de Nottingham Building Society
Hi Linda, thank you for your lovely feedback. We're so pleased to hear you had a positive experience with our team. Providing a welcoming and supportive service is important to us, and we really appreciate you taking the time to share your thoughts. Thanks again for your kind recommendation.
Claire-Customer Team
Great staff, service and rates.
Your staff are always so helpful and set the account up in minutes. It is wonderful to have a means of talking to staff, receiving the best advice and knowing that they are always here to help...rather than struggling with an App.
10 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for your wonderful feedback Mrs Spencer. We're so pleased to hear that our team was able to get everything set up quickly and provide the support and guidance you needed. We know how valuable it is to speak with someone directly, and we're always here whenever you need us. Thank you for taking the time to share your experience.
Claire-Customer Team
Staff member very helpful
Staff member very helpful, explaining accounts, paperwork in post promptly.
29 de julio de 2026
Respuesta de Nottingham Building Society
Thank you for your kind feedback. We're pleased to hear that our colleague took the time to explain the account options clearly and that your paperwork arrived promptly. We appreciate you taking the time to share your experience Kate and look forward to supporting you again in the future.
Claire-Customer Team
Excellent interest rates
Excellent interest rates. Friendly and helpful staff. Branch-based accounts.
5 de agosto de 2026
Respuesta de Nottingham Building Society
Hi Anne, thank you for your kind feedback. We're pleased to hear that you value our branch-based service, along with the support and guidance provided by our team. It's great to know our savings products have met your expectations, and we appreciate you taking the time to share your experience.
Claire-Customer Team
Respuesta de Nottingham Building Society
Thank you for your kind feedback Debra. We're pleased to hear that our team made a positive impression and provided the support you needed. We appreciate you taking the time to share your experience and look forward to welcoming you again soon.
Claire-Customer Team
Great staff
Great staff, very helpful and answered all our questions, looked after mum whilst she was waiting for us, outstanding service
10 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for your wonderful feedback. We're so pleased to hear that our team was able to answer your questions, make you feel welcome, and take care of your mum while you waited. Knowing that you felt well supported throughout your visit means a great deal to us Kate. We truly appreciate your kind comments.
Claire-Customer Team
Very informative staff and helpful…
Very informative staff and helpful staff went the extra by helping mum great crew thanks
10 de agosto de 2026
Respuesta de Nottingham Building Society
Hi Karl, thank you for your kind words. We're pleased to hear that our team was able to support both you and your mum, providing the information and assistance you needed. It's great to know the extra care shown made a difference to your experience. We truly appreciate your feedback and look forward to helping again in the future.
Claire-Customer Team
The efficiency and politeness of the…
The efficiency and politeness of the staff we dealt with
7 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for your kind feedback Jean. We're pleased to hear that our team provided a positive experience and that you were well looked after during your visit. Your comments are greatly appreciated, and we look forward to welcoming you again in the future.
Claire-Customer Team
Getting customer service is difficult
I opened a cash ISA in my local branch. Unfortunately they inputted my name incorrectly. This meant my bank did not want to transfer such a large some to an account that wasn't my proper name. I contacted the branch via email and after some discussion they managed to correct my name on the account. Unfortunately it is still wrong on the website and the app and customer services and the branch are only open within my working hours so I cannot get this corrected. This does not fill me with confidence that this is the right place for my money.
10 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for taking the time to share your experience Lita. We're sorry to hear about the difficulties you've encountered following the opening of your Cash ISA. I've asked our branch team to email you an update confirming that your account name online is now displaying correctly. We appreciate the frustration this has caused and are sorry for the inconvenience. If you have any further issues, Chris will be happy to support you. Kerry - Customer Team
Bank clerk was very helpful with how I…
Bank clerk was very helpful with how I chose my appropriate accounts
29 de julio de 2026
Respuesta de Nottingham Building Society
Thank you for taking the time to share your experience. We're pleased to hear our colleague was able to guide you through the options and help you find accounts that suited your needs. We appreciate your feedback and look forward to assisting you again in the future.
Claire-Customer Team
Respuesta de Nottingham Building Society
Hello Juliet, thank you for your feedback. We're pleased to hear that your visit went smoothly and that our team provided prompt, attentive support. We appreciate you taking the time to share your experience and look forward to welcoming you again.
Claire-Customer-Team
Helpful advice that can be trusted in a…
Helpful advice that can be trusted in a friendly atmosphere.
7 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for taking the time to share your experience Karen. We're pleased to hear that you felt well supported and valued the guidance provided by our team. It's great to know you found the atmosphere welcoming, and we appreciate your confidence in choosing Nottingham Building Society.
Claire-Customer Team
Great customer Service … always…
Great customer Service … always helpful advice .. nice to have somewhere to go to talk to someone face to face about money
10 de agosto de 2026
Respuesta de Nottingham Building Society
Hi Jan, thank you for your kind feedback. We're pleased to hear that you value being able to visit a branch and discuss your finances in person. Providing clear guidance and support face to face is something our team takes great pride in, and we appreciate you taking the time to share your experience.
Claire-Customer Team
Respuesta de Nottingham Building Society
Thank you for your kind feedback. We're pleased to hear you received attentive support and that our team made your visit a positive experience. We appreciate you taking the time to share your comments Sandra and look forward to helping you again in the future.
Claire-Customer Team
Brilliant made very easy
3 de agosto de 2026
Respuesta de Nottingham Building Society
Hi Ross, thank you for your feedback. We're pleased to hear the process was straightforward and that our team made everything easy for you. We appreciate you taking the time to leave a review and look forward to helping you again in the future.
Claire-Customer Team
Recent visit to St Albans branch
Immediate attention and appropriate speedy action relating to all that I asked and required. I have been a member of the building society for some years and always find this to be the case.
7 de agosto de 2026
Respuesta de Nottingham Building Society
Thank you for your continued support over the years Peter. We're pleased to hear that the team at our St Albans branch was able to assist you promptly and efficiently during your recent visit. It's wonderful to know you've consistently had positive experiences with us, and we appreciate you taking the time to share your feedback.
Claire-Customer Team
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