I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... Ver más
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Consulta las opiniones de los clientes
Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... Ver más
La empresa ha respondido
I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... Ver más
Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... Ver más
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Información sobre la empresa
Escrito por la empresa
At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.
Información de contacto
20-22 Wenlock Road, N1 7GU , London , Reino Unido
- hello@fiils.co
- fiils.co
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Great quality products
Great quality product, very happy with the body wash and body lotion- yet to try the hair products. Arrived promptly

Respuesta de Fiils
Time to refiil with fiils!
I have been thinking about using Fiils for a while - suddenly the time was right. The ordering process was okay (if a little long winded) and the delivery was perfect- items arrived quickly, very well packaged and. I live the colour and feel of the bottles. The shower gel (Pomelo) smells lush, as does the coconut hair duo. I would recommend and plan on reordering when I need to.

Respuesta de Fiils
I'm a scuba diver..
I'm a scuba diver... after an hours dive in the North Sea my hair still smells of coconut. That's a big thumbs up for me as I like to salt water test my hair products!

Respuesta de Fiils
A great idea but ....
A great idea, unfortunately the shampoo and conditioner have made my usually "normal" hair extremely greasy. I used to hair wash twice a week, with Fiils it needs to be every other day. I won't be buying the refill.

Respuesta de Fiils
First order from Fills and it did not…
First order from Fills and it did not disappoint. Love the bottles and the Pomelo shampoo and coconut body cream smells divine!

Respuesta de Fiils
Great service
Great service; arrived promptly (unlike a lot of other service/non-service I’ve been getting recently), fully recyclable packaging and items arrived in good condition. Clear information in the parcel - very pleased :)

Respuesta de Fiils
Satisfied customer
I have been using this company for a couple of years now (even before the relaunch. I have never been disappointed with neither the service or the product. Keep up the good work.

Respuesta de Fiils
Smells amazing!!!!!
I purchased two body lotions, coconut and lemongrass which both smell amazing. I love the silver Fils dispensers they look really stylish and so much nicer than a plastic single use bottle. Very happy with my purchase would highly recommend x x

Respuesta de Fiils
Winning with ethical and sustainable products!
First off, I am a big fan of any company doing sustainable and ethical things. Big fan! Now that being said, Fiils made the process of buying body wash from them incredibly easy. Their website is informative and easy to digest and within few days I had my two body wash/gels and a reusable bottle (that looks real nice). The order also came with a return bag, so I can send my empty refill bags to Fiils for recycling. If only every company was like these guys, really..
Furthermore, I've been in touch with their customer service a few times (no, nothing dramatic, all positive chats) and they're so efficient, proactive and wholesome. Plus, the two people I had chats with are name-sisters with two people I hold very dear.

Respuesta de Fiils
Good products smell lovely but I would…
Good products smell lovely but I would like more choice in the types of shampoo & conditioner something to properly combat itchy scalp and dandruff and a conditioner that really nourishes colour damaged hair.

Respuesta de Fiils
Great products
Just purchase the pomolo shampoo and conditioner and really impressed, lovely scent and my hair feels lovely and soft and shiny. The bottles look great and the recycling scheme if so easy. Will be subscribing!

Respuesta de Fiils
This product damages your hair
I have curly hair,
Bought the lemongrass conditioner and it made me lose ALL of the volume of my hair, it became flat and 'damaged', i wouldnt be able to describe the feeling but it's the opposite of silky hair.
As well the smell was disgusting, too strong and not satisfying to use.

Respuesta de Fiils
no complaints
I bought the travel set of bottles with the pumps and i have absolutely no complaints. Delivery was very quick and a pleasant experience.

Respuesta de Fiils
Amazing product
Amazing product can't wait to see the results, smell gorgeous. I can't belive how doo they look, look forward to trying the other scents

Respuesta de Fiils
Amazing Service
Quick service, helpful customer service and amazing product…would definitely recommend and will use again!

Respuesta de Fiils
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