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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service from this company. One of my replacement filters was damaged which affected the taste of our water. After a few phone calls the guys sent replacement filters out very quickly an... Ver más

Valorada con 5 estrellas sobre 5

Absolutely five star service from Jordan, ordered two filter and the new one was leaking so Sunday afternoon panic sat in, emailed there service department and asked for help, Jordan sent a email and... Ver más

Valorada con 5 estrellas sobre 5

This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been having lot of problems with Samsung filters not fitting because they had keys same part number for a later mode. Very responsive support team who picked the correct filter based on my photos.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de filtros de agua
  2. Empresa de tratamiento del agua
  3. Empresa depuradora de aguas
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Filter Flair is a UK water filtration specialist based in Salford, supplying genuine water filters and filtration systems to homes and businesses across the country since 2020. We stock genuine fridge water filters for Samsung, LG, Bosch and other leading brands, replacement cartridges for undersink and reverse osmosis systems, complete filtration systems for homes, and commercial equipment including Everpure filters and John Guest fittings for the coffee and hospitality trade. Everything we sell is the real thing. Counterfeit fridge filters are a genuine problem online, so we source directly from manufacturers and approved distributors, and we check compatibility carefully so you get the right filter for your exact fridge or system first time. We're a small team who know water filtration inside out. If you're not sure which filter fits your fridge model, what micron rating you need, or how to install a system, ask us. You'll get a straight answer from someone who knows the products, not a script. Our filters are trusted in thousands of UK homes, as well as by cafes, sports venues and visitor attractions across the country. Orders are picked and dispatched from our UK warehouse, and if anything isn't right, we'll sort it. Solutions, not excuses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

585 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(585)

8 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good price and next day delivery

Good price and next day delivery, will recommend and definitely use again.

20 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Mick,

Thank you for your wonderful feedback! We’re so pleased to hear you appreciated our competitive pricing and next-day delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future.

If you need any assistance, don’t hesitate to get in touch!

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Right product, right price, quick delivery!

Original filter for my Samsung fridge at a great 2-pack price, with speed delivery! What more do you need to know - great customer service, so I'll be returning for more.

14 de enero de 2025
Opinión espontánea
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Respuesta de Filter Flair

Dear Steve,

Thank you for your fantastic review! We’re thrilled to hear that you found the original Samsung fridge filter at a great price and appreciated the speedy delivery. It’s wonderful to know our customer service has impressed you, and we look forward to welcoming you back for your future needs.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Good quality filters

Good quality filters, good price and fast delivery.

18 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Mr Wright,

Thank you for your kind review! We’re delighted to hear you’re pleased with the quality of our filters, our pricing, and the fast delivery. Your satisfaction is always our top priority.

If you need any assistance in the future, we’re here to help!

Best regards,
The Filter Flair Team

Valorada con 4 estrellas sobre 5

Good product and reasonable price

Good product and reasonable price, but slow delivery.

2 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Mr Tatam,

Thank you for your feedback! We’re glad to hear you were happy with the product and found our pricing reasonable. However, we’re sorry to learn that the delivery was slower than expected. We truly appreciate your patience and will review this to improve our service moving forward.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Excellent communication and customer…

Excellent communication and customer service, prompt delivery and best price any where on the net.

11 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Azwaz,

Thank you for your amazing feedback! We’re thrilled to hear you appreciated our communication and customer service, along with the prompt delivery and competitive pricing. Knowing we could provide you with the best experience means a lot to us.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

fairly quick delivery and no issues…

fairly quick delivery and no issues what so ever, just how i like it

15 de enero de 2025
Opinión espontánea
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Respuesta de Filter Flair

Dear Grant,

Thank you for your great feedback! We're pleased to hear that your delivery was quick and hassle-free—just how you like it. Ensuring a smooth experience for our customers is always our priority.

If we can assist you with anything else, please don’t hesitate to reach out.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Very fast delivery

Very fast delivery, decent prices, used twice recently and will use again.

15 de enero de 2025
Opinión espontánea
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Respuesta de Filter Flair

Dear David,

Thank you for your kind review! We're delighted to hear that you were impressed with our fast delivery and competitive prices. It's fantastic to know you've chosen us twice recently, and we look forward to serving you again in the future!

If you need any assistance, please don’t hesitate to get in touch.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Bosch water filter f

We ordered our water filter from filter flair very reasonable price arrived on time and makes a great difference to the filtered water from our Bosch fridge freezer

9 de enero de 2025
Opinión espontánea
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Respuesta de Filter Flair

Dear Mr Sawyer,

Thank you for your fantastic feedback! We're so pleased to hear that you found our prices reasonable, your order arrived on time, and that the water filter has made such a great difference to your Bosch fridge freezer. It's great to know you're enjoying the benefits of filtered water!

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Always quick and efficient service

8 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Ben,

Thank you for your kind words! We're thrilled to hear that you've consistently experienced quick and efficient service with us. Your satisfaction means a lot to our team.

If you ever need any assistance, we’re always here to help.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

One phone call and query resolved

One phone call and query resolved. Filter ordered and delivered within days.

27 de diciembre de 2024
Opinión espontánea
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Respuesta de Filter Flair

Dear Mr Kanda,

Thank you for your lovely feedback! We’re thrilled to hear that your query was resolved with just one phone call and that your filter was delivered promptly. Ensuring a hassle-free experience is what we strive for, and it’s fantastic to know we hit the mark for you.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Product delivered in 48 hours

3 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Iain,

Thank you for your great feedback! We’re delighted to hear your product was delivered so quickly. If there’s anything else we can help with, don’t hesitate to let us know.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Great product and excellent service

The product was recommended by a plumber who has very good experience in choosing right filter for our kitchen. I ordered it online and it delivered it on time and also got discount on my order. It has each and every part required to fit in my kitchen. My plumber found it easy to fit with the instructions.

24 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Chenna,

Thank you for sharing your experience! We’re delighted that your plumber’s recommendation led you to a filter that was both easy to install and arrived on time. It’s wonderful to hear you found everything you needed in the box—and we’re glad you could enjoy a discount, too. If there’s anything else we can help with, just let us know!

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Right product delivered very quickly…

Right product delivered very quickly will definitely be using you again Many Thanks

10 de noviembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you, Nick, for your wonderful feedback! We’re delighted to hear that you received the right product promptly. We truly appreciate your support and look forward to assisting you again in the future.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

My filter tap arrived on time and…

My filter tap arrived on time and fitted by my son. Works fine good quality very happy.

10 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you for your review, Christopher! We're thrilled to hear your filter tap arrived on time and is working perfectly. It's great to know you're happy with the quality. If you need anything else, don't hesitate to reach out!

Valorada con 5 estrellas sobre 5

Had no problems ordering

Had no problems ordering, ordered on Sunday came the Tuesday took just 2 days , highly recommend , thank you for good service

1 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you for your fantastic feedback, Joy! We're delighted to hear your order arrived promptly and that you had a seamless experience. We appreciate your recommendation and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Absolutely perfect

Absolutely perfect. Great products, quick delivery, super friendly and responsive team. Will 100% be buying from them in the future.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you, Craig, for your wonderful review! We're thrilled to hear you’re happy with our products, delivery, and service. Your kind words mean a lot to our team, and we look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Filter Flair subscription!!

This is about the 3rd time that I've purchased from Filter Flair as their prices are very reasonable I've decided to subscribe to them for my every 6month filter replacement as you can get money of the filter price plus it's a handy way to purchase one.
So 10/10

6 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you for your fantastic feedback and for choosing to subscribe to Filter Flair! We're delighted you find our prices reasonable and the subscription service convenient. It’s great to hear we’ve earned your trust for your regular filter replacements—here’s to many more 10/10 experiences!

Valorada con 5 estrellas sobre 5

Always a great service

Always a great service. Mark is particularly helpful, advising you on the best filter for your needs. We use them in our new kitchen and they really work. No more horrible tasting London water!!

2 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you for your wonderful feedback, Sarah! We're thrilled to hear you're enjoying the benefits of filtered water in your new kitchen. It's great to know Mark’s advice was helpful in finding the right filter for you. Cheers to no more unpleasant-tasting London water—here’s to clean, great-tasting water every time!

Valorada con 5 estrellas sobre 5

Speedy delivery, quality helpful service

Received the filter speedily within 2 days. Also gave good Black Friday discount deal. Would recommend and use again.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you, Robert, for your kind review! We're delighted to hear you appreciated the speedy delivery, our Black Friday deal, and the quality of service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Simplicity at its best

Simplicity at its best. Easy to order. Great communication throughout the process. Speedy delivery. 👍 very happy.

28 de noviembre de 2024
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Thank you, Neil, for your fantastic review! We're thrilled to hear that you found the process simple and efficient, with great communication and speedy delivery. Your happiness is our priority, and we hope to serve you again soon! 👍

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