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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service from this company. One of my replacement filters was damaged which affected the taste of our water. After a few phone calls the guys sent replacement filters out very quickly an... Ver más

Valorada con 5 estrellas sobre 5

Absolutely five star service from Jordan, ordered two filter and the new one was leaking so Sunday afternoon panic sat in, emailed there service department and asked for help, Jordan sent a email and... Ver más

Valorada con 5 estrellas sobre 5

This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been having lot of problems with Samsung filters not fitting because they had keys same part number for a later mode. Very responsive support team who picked the correct filter based on my photos.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de filtros de agua
  2. Empresa de tratamiento del agua
  3. Empresa depuradora de aguas
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Filter Flair is a UK water filtration specialist based in Salford, supplying genuine water filters and filtration systems to homes and businesses across the country since 2020. We stock genuine fridge water filters for Samsung, LG, Bosch and other leading brands, replacement cartridges for undersink and reverse osmosis systems, complete filtration systems for homes, and commercial equipment including Everpure filters and John Guest fittings for the coffee and hospitality trade. Everything we sell is the real thing. Counterfeit fridge filters are a genuine problem online, so we source directly from manufacturers and approved distributors, and we check compatibility carefully so you get the right filter for your exact fridge or system first time. We're a small team who know water filtration inside out. If you're not sure which filter fits your fridge model, what micron rating you need, or how to install a system, ask us. You'll get a straight answer from someone who knows the products, not a script. Our filters are trusted in thousands of UK homes, as well as by cafes, sports venues and visitor attractions across the country. Orders are picked and dispatched from our UK warehouse, and if anything isn't right, we'll sort it. Solutions, not excuses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

585 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(585)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Swift delivery and value for money.

4 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Shirley,

Thank you so much for your kind words! We're truly grateful for your feedback and are thrilled to hear that you were happy with the swift delivery and found value in your purchase.

It means a lot to us, and we sincerely hope to have the pleasure of serving you again in the future. If there's ever anything you need, we're always here to help!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Swift response to order and a whole lot…

Swift response to order and a whole lot cheaper than the own version😁

7 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Paul,

Thank you so much for your kind words! 😊 We're thrilled to hear that you received your order quickly and that you found great value in our product compared to the original version. It truly means a lot to us that you chose us, and we’re so glad we could meet your expectations.

We’d be absolutely delighted to serve you again in the future—please don’t hesitate to reach out if there’s anything you need. Thanks once again for your support!

Warm regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

My first time changing a FC02 filter

My first time changing a FC02 filter. Did my research to identify the part needed and found a useful 'how to' video on You Tube.
Found Filter Flair on line offering very competitive price. Filter delivered in two working days.

3 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Robert,

Thank you so much for your kind review! We're thrilled to hear that your first experience changing the FC02 filter went smoothly and that you found exactly what you needed with us. It means a lot to know our pricing and quick delivery made a positive impression.

We truly appreciate your support and trust in Filter Flair—and we hope to have the pleasure of serving you again in the future!

Warmest thanks,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Product arrived swiftly and as…

Product arrived swiftly and as described, does what it says on the tin

6 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Rob,

Thank you so much for your kind feedback! We’re thrilled to hear that your product arrived promptly and met your expectations. It truly means a lot to us. We hope to have the pleasure of serving you again in the future.

If you ever need anything else, don’t hesitate to reach out!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Samsung fridge filter

Quick delivery. Emails confirming order & delivery. Genuine product. Cheaper than Samsung. 100% recommend

7 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Vicky,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with your order, from the quick delivery to the genuine product at a great price.

Your recommendation means a lot to us! We hope to have the opportunity to serve you again in the future.

If you ever need anything else, don’t hesitate to reach out!

Best Regards,
Brian
Filter Flair UK

Valorada con 1 estrellas sobre 5

Avoid

I waited around a week (it was supposed to be 2-3 days) for the order I then asked where it was, then arrived a few days later, the order was wrong, I sent a photo so they said they would correct it and guess what the order arrived today and it was wrong again!
I gave up and just ordered the stuff off Amazon instead lol

7 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Jason,

I am truly sorry for your disappointing experience with our service. The delayed delivery and subsequent incorrect orders were completely unacceptable, and we take full responsibility for these issues.

We have attempted to reach out to you directly via email to resolve this matter. If you could please contact us at sales@filterflair.co.uk or call us on 0161 768 9566, we would like to offer you a full refund.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very fast delivery and competitive pricing. Can highly recommended!

30 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Catherine,

Thank you so much for your kind words and wonderful review! We're truly grateful for your support and thrilled to hear you were pleased with our service, speedy delivery, and pricing.

It means a lot to us that you would recommend us, and we genuinely hope to have the opportunity to serve you again in the future. If there's ever anything else you need, we're just a message away!

Warmest thanks,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great prices

Great prices. Easy ordering process. Swift delivery.

6 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Clive,

Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear that you had a smooth experience with our prices, ordering process, and delivery. It means a lot to us!

We hope to have the pleasure of serving you again in the future. If there's ever anything you need, don't hesitate to reach out. Thanks again!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Swift delivery

Product arrived quickly but was not suitable for our use. This was not Filter Flairs fault as we never asked their advice! However, if you want to know if a 200micron filter sock can be used to trap dust from a laser cutter...no, it can't (not for long, anyway)!

24 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Nigel,

Thanks so much for your feedback! We're glad to hear your order arrived swiftly, even though the filter sock didn’t quite meet your needs in this case.

You're absolutely right—200 micron filter socks aren’t ideal for capturing the fine dust produced by laser cutters. That kind of particulate usually requires much finer filtration. If you ever need advice on the best filter for a specific application, feel free to reach out—we're always happy to help find the right fit for your setup!

Appreciate you sharing your experience, and we hope to assist you again in the future!

Best regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

New filter for my espresso machine

New filter for my espresso machine, great price and delivered v quickly.
Many thanks. Will def use again

20 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Stuart,

Thanks so much for the great review! We're really glad to hear the new filter fit your espresso machine and arrived quickly. Customers with similar setups often come back to us for related parts and accessories, so if you ever need anything else, we've got you covered.

Looking forward to serving you again soon!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great price & a speedy delivery👏👏👏

24 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thanks so much for the kind words! 😊 We're thrilled to hear you were happy with the price and how quickly your order arrived.

If there's anything else you need, we're always here to help!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Impressive service

Very impressed with the service from Filter Flair. Had to contact customer service before ordering for advice on a product and they responded very quickly. Delivery was quick.

19 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Cheryl,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team and that your order arrived quickly. Providing helpful advice and prompt service is exactly what we aim for, so it's wonderful to know we hit the mark for you.

If you ever need anything else or have more questions, we're always here to help!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Absolute top service from this company…

Absolute top service from this company & technical / sales rep Mark. Friday night & Mark was responding to my queries very quickly. Very reasonable prices for the products & v quick delivery. Fittings as described & all good. Would use again.

18 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Brian,

Thank you so much for your fantastic review! We're thrilled to hear you had such a positive experience with us—and especially with Mark. We’ll be sure to pass on your kind words to him. It’s great to know everything from the pricing to the delivery met your expectations, and we're glad the fittings worked out perfectly for you.

We truly appreciate your support and look forward to helping you again in the future!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

I had an excellent experience with the…

I had an excellent experience with the customer service here! Nothing was too big of an issue for Brian and Mark—they were ready to help with everything and did so with incredible politeness. It’s rare to find such attentive and dedicated service these days. In my opinion, customer service can make or break a place, and this team definitely makes it! I’ll be coming back here for all my filter and similar needs without hesitation. Highly recommend!

22 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Joanna,

Thank you so much for your glowing review! We’re absolutely delighted to hear about your excellent experience with our customer service team, especially Brian and Mark. Your kind words about their attentiveness and dedication truly mean the world to us, as we strive to provide exceptional support to every customer.

It’s wonderful to know we’ve earned your trust and that you’ll be returning for your future filter needs. Your recommendation is greatly appreciated!

If there’s ever anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Great service from filter flair

Great service from filter flair,
Very competitive prices. Bought a filter for our coffee van it came when they said it would.
We will definitely be using these guys again in the future

18 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Thomas,

Thank you for your fantastic feedback! We’re so pleased to hear that you were happy with our service, competitive prices, and timely delivery. It’s great to know we could support your coffee van, and we look forward to serving you again in the future.

If you ever need any assistance, don’t hesitate to get in touch!

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Filter Flair is reliable.

Easy to order online, came in a couple of days. Same price as last order and a very reliable company.

16 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Margaret,

Thank you for your lovely review! We’re delighted to hear that you found it easy to order online and that your delivery arrived promptly. It’s wonderful to know you value our consistency and reliability—we truly appreciate your continued trust in us.

If you need any further assistance, we’re always here to help!

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

competitive price and delivered as…

competitive price and delivered as expected no hassle

15 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Khalid,

Thank you for your great feedback! We’re pleased to hear that you found our pricing competitive and your order was delivered hassle-free, just as expected. Providing a smooth and reliable service is what we aim for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

A very helpful customer oriented team.

A very helpful customer oriented team.
Very good quality stuff
Highly recommended

10 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Zef,

Thank you for your kind words and recommendation! We’re delighted to hear that you found our team helpful and customer-oriented, and that you’re pleased with the quality of our products. Your satisfaction is always our top priority.

If you ever need assistance, we’re always here to help!

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Great service from Filter Flair.

Great service from Filter Flair.
Genuine products .
Delivered quickly, packed well and at a good price.
Another year of filtered water for my ACS Evo 2 espresso machine.
Everpure Claris Ultra cartridges give a great trouble free water supply.

13 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Adrian,

Thank you for your fantastic review! We’re thrilled to hear that you’re happy with our service, the quality of our genuine products, and the quick, well-packaged delivery. It’s great to know we’ve helped keep your ACS Evo 2 espresso machine running smoothly with Everpure Claris Ultra cartridges for another year of trouble-free, filtered water.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Best regards,
The Filter Flair Team

Valorada con 5 estrellas sobre 5

Prompt delivery as described

16 de enero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Dear Shaun,

Thank you for your kind review! We’re delighted to hear that your order was delivered promptly, just as described. Ensuring a reliable and efficient service is always our goal.

If there’s anything else we can assist you with, please feel free to reach out.

Best regards,
The Filter Flair Team

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