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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service from this company. One of my replacement filters was damaged which affected the taste of our water. After a few phone calls the guys sent replacement filters out very quickly an... Ver más

Valorada con 5 estrellas sobre 5

Absolutely five star service from Jordan, ordered two filter and the new one was leaking so Sunday afternoon panic sat in, emailed there service department and asked for help, Jordan sent a email and... Ver más

Valorada con 5 estrellas sobre 5

This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been having lot of problems with Samsung filters not fitting because they had keys same part number for a later mode. Very responsive support team who picked the correct filter based on my photos.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de filtros de agua
  2. Empresa de tratamiento del agua
  3. Empresa depuradora de aguas
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Filter Flair is a UK water filtration specialist based in Salford, supplying genuine water filters and filtration systems to homes and businesses across the country since 2020. We stock genuine fridge water filters for Samsung, LG, Bosch and other leading brands, replacement cartridges for undersink and reverse osmosis systems, complete filtration systems for homes, and commercial equipment including Everpure filters and John Guest fittings for the coffee and hospitality trade. Everything we sell is the real thing. Counterfeit fridge filters are a genuine problem online, so we source directly from manufacturers and approved distributors, and we check compatibility carefully so you get the right filter for your exact fridge or system first time. We're a small team who know water filtration inside out. If you're not sure which filter fits your fridge model, what micron rating you need, or how to install a system, ask us. You'll get a straight answer from someone who knows the products, not a script. Our filters are trusted in thousands of UK homes, as well as by cafes, sports venues and visitor attractions across the country. Orders are picked and dispatched from our UK warehouse, and if anything isn't right, we'll sort it. Solutions, not excuses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

585 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(585)

8 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very good company to deal with

Very good company to deal with, telephone queries answered quickly with sensible answers/solutions. Price of items very good, postage was free and the tap was delivered next day.
My only negatives are the lack of instructions to fit the filter that went with the tap and the poor instruction with the tap itself. In addition, I would suggest most houses would be using 15mm pipe and therefore a suitable connector would be for a 15mm stop tap but the fitting supplied didn’t include 1. There were other connections supplied but I have no idea what they fit.
In summary, good service, good tap, great price but poor instructions.

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 for customer care!

The customer service of Filter Flair is second to none! I ordered the wrong filter - completely my fault - and they kindly replaced it free of charge. Their subscription service is relibale and their proces are more than fair. They're super responsive on email etc, and I honestly think they are one of the best companies to deal with in any sector. I wouldn't hesitate for a second to reccomend them.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

First time with Filter Fair so made sure I got correct filter for my Siemens Fridge Freezer and fitted easily so will re-order next year

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

1/4 stopend

Could not find a 1/4 stopend anywhere and an online search showed these guys had one. Ordered and then noticed collect from store, turns they are a couple of miles away so happy days. Job done.

7 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Filter Flair generic cartridge is OK

I used Filter Flair generic cartridge instead of a Pure one that was more expensive. The Filter Flair cartridge fitted perfectly and there have been no issues, leaks etc. Would definitely use again.

14 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First order with Filter Flair

I used Filter Flair for the first time after my usual fridge filter replacement online firm let me down somewhat on my past two orders. Filter Flair popped up on my search engine so I gave them a go! Fantastic service from ordering, price and delivery was super fast. Filter Flair you have won my business going forward.

8 de julio de 2025
Opinión espontánea

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