Finance One Opiniones 

907
•
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When i suddenly could not work after becoming very ill Finance One worked with me where as I did not fall behind in payments by reducing payments for a time . I cannot stress enough how much suppo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James was phenomenal throughout this process, there wasn’t a moment where I didn’t feel like he had my back. He made everything as simple and easy as possible, made sure all my basis was covered so it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ I couldn’t recommend Nathan enough! He was absolutely amazing to deal with throughout the whole process of getting finance for my new car. He made everything so easy, smooth and stress-free.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be careful. These guys charge interest on the original loan amount, which means that the effective interest rate is 45%+ It's not until after you sign that you they advise how interest is calculated... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 139719903

  1. Institución financiera
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Servicio financiero no bancario

Escrito por la empresa

Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians

Escrito por la empresa


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

907 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(907)

38 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

This company is untrustworthy promising…

This company is untrustworthy promising false terms over the phone while overcharging you past your signup rate. I am still dealing with their ruined credit reporting and non existent customer service. Dealing with #gcasco...has been straightforward and transparent. They have honored my initial signup rate without any hidden fees and their customer support has always been quick to respond.

14 de julio de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Alexis,

Thanks for taking the time to share your feedback. We're sorry to hear about your experience. If you'd like to discuss your concerns, our Customer Care team can be contacted at customercare@financeone.com.au or on 1800 346 663.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

From start to finish Finance One have…

From start to finish Finance One have been great. Very professional and always there to help. Never an issue. Recommend their service.

8 de julio de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Andrew,

Thank you for your great feedback! We're so glad you had a smooth experience from start to finish and that our team was always there when you needed them. We really appreciate your recommendation.

Kind regards,
The Finance One Team

Valorada con 1 estrellas sobre 5

Ok i just flawlessly paid 80000 dollars…

Ok i just flawlessly paid 80000 dollars for a 38000 dollar car, thats not the big problem. The big problem to me is, they gave me that loan when i was earning 80k per year. Now im earning 170k per year and they wouldnt loan me 75k for a new car even after paying 80k flawlessly. I was also spoken to like im stupid because both my banks are not compatible with illion their 3rd party company where you upload bank statements. Attempting to get another loan sent my blood pressure that high i needed to see a doctor. Then, i went to another loan place and within 24hrs i had a loan EASILY for 80k. So finance one i would never deal with or recommend.

5 de junio de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Shannon,

Thank you for your feedback. We're sorry to hear that your recent experience was frustrating, particularly given your positive history with us.

While we appreciate that you may have repaid a previous loan, each application is assessed on its own merits based on the information available at the time. As a result, a previous approval does not automatically guarantee approval for a future application.

We're also disappointed to hear that you felt unsupported during the application process, as this is not the experience we aim to provide.

If you would like to discuss your experience further, please contact our Customer Care team at customercare@financeone.com.au or call us on 1800 346 663.

Kind regards,
The Finance One Team

Valorada con 4 estrellas sobre 5

Finance one car loan

My loan with finance one was overall really good.
It did start out a bit rocky as the first payment was setup to come out at the wrong time but once that was sorted it was ok.
Repayments where a little steeper than others but not as bad as most of the bad credit places

8 de junio de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Rebecca,

Thank you for your feedback. We're pleased to hear your overall experience with Finance One was a positive one, and we appreciate your honest review and thank you for choosing Finance One.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

Amazing company to deal with

From the inception of the loan to the completion, Finance One has offered an exceptional experience. Never once had an issue, there were regular emails making sure everything was going smoothly or to advise of updated information relevant to the loan. I would definitely recommend them.

5 de junio de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Kate,

Thank you for the 5-star review. We’re happy to hear that! Your satisfaction drives us to keep improving.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

Great loan for a difficult car

Just paid out my loan after 5 years. Finance One came to the party on a very difficult to finance supercar. Easy original process for approval.

19 de mayo de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Marc,

Thank you for the 5-star review. Our team appreciates your feedback! We're glad our product delivered value to your financial needs.

Kind regards,
The Finance One Team

Valorada con 1 estrellas sobre 5

Bad finance company waste my time

Bad finance company waste my time

10 de abril de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Nobody,

Thank you for your feedback. We are sorry to hear about your experience and that you feel your time was wasted. We take all customer feedback seriously. If you’d like to discuss further, please contact our Customer Care team at customercare@financeone.com.au or call us on 1800 346 663.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful staff. Always a pleasure to deal with. Would use again.

1 de abril de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Bromley,

Awesome to hear! Thank you for the 5 stars! ⭐ and for taking the time to share kind words. Your satisfaction drives us to keep improving.

Kind regards, The Finance One Team

Valorada con 5 estrellas sobre 5

Easy 5 star review

I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - it’s an exciting time! They celebrate with you!
I hope all who access loans are able to enjoy the processes, to receive both professional and personable service.
Importantly, if you have any issues - speak up. It is immensely relieving to feel comfortable in the knowledge that if you experience any financial difficulties - call or email Finance One. They will assist with sensitivity, clarifying all options and continuing to ensure you and your loan remains manageable. ‘Truly gratefor for Kylie, Josh and Bridie. And so many more 🙌🏽 thank you!
Sincerely grateful,
Sarah Perks

17 de marzo de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Sarah,

Thank you for the 5-star positive review! Our team appreciates your feedback! We're committed to helping you reach your financial goals.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

I would like to thank Finance one for…being a good friend.

I would like to thank Finance one for the great service and patience they provided with the entirety of my loan. At times I was going through rough patches and couldn’t meet my payments on time and I know it is stressful and frustrating but Finance One showed me kindness and patience and helped me all the way through to the end. From the bottom of my heart I would like to say Thank You.
Cheeehoooooo!!! Yeiiiiiiii .. Thank you God.!

12 de marzo de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Seluini,

Our team appreciates your feedback! Thank you for the 5-star review. We're glad our product delivered value to your financial needs.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

My experience with Finance One is 100%…

My experience with Finance One is 100% happy days I would recommend Finance One to any of my friends and family thank u for all your support with my car loan I would be grateful to go with u guys again in the near future for a loan again I am one happy customer

18 de febrero de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Lauren,

Our team appreciates your 5 star rating and positive review! We're glad our product delivered value to your financial needs.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

Great company to deal with

9 de febrero de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Chris,

Thank you for your feedback and for the 5-star rating. We're proud to be part of your financial journey!

Kind regards,
The Finance One Team

Valorada con 1 estrellas sobre 5

Pathetic service.

Didn’t even bother to ask me any questions I have vehicle I could use for security I have a friend of 20+ yrs willing to be guarantor nothing just computer saying no can’t help. Everything on their website and reviews here I thought I atleast had a chance for help. But not even spoken to a human. I have some payday loans not sure why that stops them from helping me not like they’re illegal my account is a joint account. Very poor service.

29 de enero de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Belinda,

Thank you for sharing your feedback. We're sorry to hear about your experience and we understand how disappointing this situation must feel. If you’d like to discuss further, please contact our Customer Care team at customercare@financeone.com.au or call us on 1800 346 663. We’d be happy to go over the details of your loan application.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

Happy customer

Just finished my loan.
Awesome to deal with, always understanding, fast reply’s friendly etc
I’d highly recommend them

15 de enero de 2026
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Ewan R,

Awesome to hear! Thank you for taking the time to share kind words. Congratulations on finishing your loan!

Kind regards,
The Finance One Team

Valorada con 1 estrellas sobre 5

Would not recommend very very high…

Would not recommend very very high interest plus risk fee at start of loan for example I borrowed $12,000 and total loan was $22,400. Also customer service is rather pore paid out loan then has taken them weeks to update credit file and when I questioned it excuse was oh we can only do it 1 day a month

8 de diciembre de 2025
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Darren U.,

Thanks for sharing your feedback. We understand loan terms can sometimes feel confusing, especially around interest rates and fees. We’d be happy to go over the details of your loan and clarify how everything was calculated. If you’d like to discuss further, please contact our Customer Care team at customercare@financeone.com.au or call us on 1800 346 663.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

I have been with finance one for 4…

I have been with finance one for 4 years now and their services is amazing, quick response every time I ask questions.

5 de diciembre de 2025
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Sunjiati,

Thank you for the positive review! We're committed to helping you reach your financial goals.

Kind regards,
The Finance One Team

Valorada con 5 estrellas sobre 5

Amazing Lender for my needs for a work…

Amazing Lender for my needs for a work vehicle I couldn't be happier Thank You

3 de diciembre de 2025
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Lee,

Awesome to hear! Thank you for taking the time to share kind words.

Kind regards,
The Finance One Team

Valorada con 1 estrellas sobre 5

Realy sad thay have done this to me i realy did trust them…

I have been with finance one for over 6 years never once have i been late or not paid my weekly payments thay were always realy great to me but now wen I needed them the most thay said no twice and for wat reason? cos there isent one even my credit score has gone up so thanks finance one for shitting on me wen I needed help the most great people great company NOT!!! Thay pick and choose who thay help

9 de octubre de 2025
Opinión espontánea
Logotipo de Finance One

Respuesta de Finance One

Hi Kerry-ann,

Thank you for reaching out and for your continued loyalty over the past six years. We truly value your relationship with us and sincerely apologise for any inconvenience you may have experienced.

We understand you may have recently applied for credit and appreciate that your experience may not have met your expectations. Please know that your concerns are being taken seriously. If you’re open to sharing more details, please contact our Customer Care team customercare@financeone.com.au as we’d welcome the opportunity to better understand your experience. Your feedback is valuable to us, and we remain committed to continually improving our services based on the insights you provide. Thank you for taking the time to bring this to our attention.


Kind regards,
The Finance One Team

Valorada con 4 estrellas sobre 5

Always reachable within a timely…

Always reachable within a timely fashion. All the operators I dealt with were polite and courteous and knowledgeable. I am grateful that they gave me the loan that I needed. Was never harassed by them about payments or anything like that. Good organisation to deal with.

9 de octubre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más