Findmypast Opiniones 

627
TrustScore: 4 sobre 5

4,0

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Valorada con 4 estrellas sobre 5

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have thoroughly enjoyed looking for my family on here. I never thought that I would be able to find them. Your website has been a blessing. My experience using it has been great and the website is e... Ver más

Valorada con 4 estrellas sobre 5

I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Genealogista

Escrito por la empresa

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

627 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(627)

65 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Payment of a subscription

I cannot pay a subscription on a monthly as being a pensioner I cannot affoed $369

15 de diciembre de 2024
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Respuesta de Findmypast

Hello Trevor,

Thank you for your review of Findmypast.

Findmypast offers 1, 3 and 12 month options which can be cancelled at any time. This allows you to jump in and out of your subscription with us when it's suitable for you.

Whilst on the subscribe page you can swap between the different available options at the top of the screen.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

I have found records on here that in 5…

I have found records on here that in 5 years with ancestry - I have not had access to before. Im very impressed and have cancelled my ancestry account to stay with you guys and gals.

4 de diciembre de 2024
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Respuesta de Findmypast

Hello Nicole,

Thank you for your review of Findmypast.

We're happy to hear you have had success in finding records using Findmypast and that you have decided to delve deeper with us.

As you continue to add information to your tree we will attempt to provide you with hints to help you along with your journey as well.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Lots of good resource materials

Lots of good resource materials though I find the search function a little hard to navigate. For me, it is not very intuitive and I find modifying search terms to get better results is a bit hit or miss. But possibly that is because I am not very familiar with it, being relatively new to the site. I like the way research findings are displayed and the ability to easily click through to transcriptions and/or images.

24 de noviembre de 2024
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Respuesta de Findmypast

Thank you for your review of Findmypast.

We will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Valorada con 1 estrellas sobre 5

Not easy

Couldn’t find much information

30 de noviembre de 2024
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Respuesta de Findmypast

Hello,

Thank you for your review of Findmypast.

We're sorry to hear you have had a difficult time using Findmypast.

If you haven't found it already we would recommend looking at the 'Help & More' section. In here you can find FAQ and New User guides to help you navigate what we have available on offer.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Great set out

Great set out
Easy to follow
Enjoyable progress

15 de noviembre de 2024
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Respuesta de Findmypast

Hello,
Thank you for your review of Findmypast.

We are happy to hear you are enjoying the site.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat

Kind regards,
Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

My Descendants.I seem to be able to find most past…

I seem to be able to find most past members of the family. Finding some is harder when Births, Marriages, and Deaths are not on line. I am in New Zealand so cannot visit the churches etc. that I would love to do.
Maybe one day.

14 de noviembre de 2024
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Respuesta de Findmypast

Hello Chris,

Thank you for your review of Findmypast.

We're happy to hear that you have had success in tracing some family members using Findmypast.

In our Australian records the Birth, Marriage & Death records do mostly cover cemetery records. Although these are not formal records of birth, death and marriages, the cemetery records quite often provide dates of birth and death, along with much more extensive information on the person and their family.

Australian birth, marriage and death records are recorded by each state, there is no central records office, so you will need to contact The Registry of Birth, Death and Marriages for the particular state if you require a birth, marriage of death certificate.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

family roots

Interesting to be able to find some of my family. Difficult when you have differing spelling of surnames. Not everything I have needed can be found on this site.

17 de noviembre de 2024
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Respuesta de Findmypast

Hi Ashlen,

Thank you for your review of Find My Past.

We are delighted that you have had some success using the website.

Wishing you continued success!

Kind Regards;
Findmypast

Valorada con 3 estrellas sobre 5

I found things which I was looking for

I found things which I was looking for, and would probably stay with find my past but unfortunately it is very expensive. I also find the website reasonably easy to manoeuvre around.

8 de noviembre de 2024
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Respuesta de Findmypast

Hello,

Thanks for your review of Findmypast.

We're sorry to hear your unhappy with our pricing and will pass over your comments as feedback on your behalf. We do offer subscriptions between 1-12 months and offer some free records on site-

https://www.findmypast.co.uk/page/free-ancestry-records

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

I.wa very pleasant night tonight thank youill be honest when I went on here…

I.will be honest when I went on here this morning I really didn't think I would get anywhere but I flu though it I really appreciate the help I was getting I've been one this sight for about 4 years I just about finished thank you so much I need to find out who my parents are next thank you so much for the help I certainly would not have been able to do it if it was for n yous thank you so much

15 de noviembre de 2024
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Respuesta de Findmypast

Hello Rosslyn,

Thank you for your review of Findmypast.

We're happy to hear that you have had success in using Findmypast to further your research and that you have found out more about your parents!

We wish you the best of luck with your next step of research.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Good resources

Good resources

8 de noviembre de 2024
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Respuesta de Findmypast

Hi Jennifer,

Thank you for your review of Find My Past.

We are glad you are enjoying what we have to offer on-site and do wish you continued success with your research!

Kind Regards;
Findmypast

Valorada con 5 estrellas sobre 5

Lots of useful information

This site has really helped me fill a few gaps in my tree. Having access to the 1921 census really helped. There is so much on this site like war records and newspapers. I was just going to use it for the trial period, then cancel, but there is so much on this site that I signed up for a year. You can also build your tree on here or upload one you've built on another site. Highly recommend.

14 de noviembre de 2024
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Respuesta de Findmypast

Hello Michelle,

Thank you for your review of Findmypast.

We are delighted to hear you have enjoyed the site, we will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

It was fabulous finding family members…

It was fabulous finding family members that I had been searching for for years. Seemed to be relatively easy to use. Would be helpful if you could put a related person details in too to narrow down a search in certain cases.

10 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Amazing

Amazing. I have used My Heritage and Ancestry over ten years. Have been using this for three days and have found so many public records. Especially hard to find Irish family

9 de noviembre de 2024
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Respuesta de Findmypast

Hello Kathleen,

Thank you for your review of Findmypast.

We're happy to hear you have had success in using our records to further your research and wish you the best of luck in tracking down your Irish family members!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

The hints lead quickly to information…

The hints lead quickly to information for review and upon acceptance populate the family tree.

9 de noviembre de 2024
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Respuesta de Findmypast

Hello Robert,

Thank you for your review of Findmypast.

We're happy to hear you have been using your hints to their full advantage in order to build up your family tree.

As you continue to add information we will attempt to provide you with extra hints to help you along with your journey with us.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

using find my past

I enjoyed finding some information i could not find elsewhere however I found searching very challenging

9 de noviembre de 2024
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Respuesta de Findmypast

Hello Anita,

Thank you for your review of Findmypast.

We're happy to hear you have found records on Findmypast that you haven't seen elsewhere and wish you the best of luck with your research!

If you haven't already it may be worth checking out our FAQ and New User Guides here:

https://www.findmypast.co.uk/help

https://www.findmypast.co.uk/blog/getting-started

They are filled with hints and tips on how to get the most out of Findmypast.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Its desmond smith daughter l been…

Its desmond smith daughter l been trying to fined information on his family so far yous have been very helpful doing this not just for myself doing it for my granddaughter to have when she grows up but dad had 2 brothers and a sister his mum put dad 1brother older into a orphanage and she keeped the olderst brother Patrick Allan Smith and the sister the oldest Venonica Valerie Smith after dads dadpassed William John Smith born 1901 dads mum was Edith Mable Smith born 1901 but she remarried took the 2 oldest with theres no record of Rodney Smith himdadwere put into the orphanage Patrick and Venonica went with her love to fined them

7 de noviembre de 2024
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Respuesta de Findmypast

Hello,

Thank you for your review of Findmypast.

We're happy to hear that you have had success diving into our record so far!

As you continue to add information to your family tree we will attempt to provide you with extra hints to help you along with your journey.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

I’ve really enjoyed being back on…

I’ve really enjoyed being back on Findmypast and would remain a subscriber, but it just the price that limits me to use this fantastic family research tool!

Undoubtably most people like myself are under pressure with money and how we spend it! At the moment I have to unsubscribe until things get better, but I’m extremely grateful to Findmypast for allowing me this weekend to enjoy the benefits of being part of this wonderful website!

7 de noviembre de 2024
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Respuesta de Findmypast

Hello David,

Thank you for your review of Findmypast.

We're happy to hear that you have enjoyed browsing our website over the free weekend and hope you managed to get a bunch of research in!

We will pass over your comments regarding the pricing over to the relevant department on your behalf.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

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