Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have thoroughly enjoyed looking for my family on here. I never thought that I would be able to find them. Your website has been a blessing. My experience using it has been great and the website is e... Ver más
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Ver más
La empresa ha respondido
The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Información de contacto
185 Fleet Street, EC4A 2HS, London, Reino Unido
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Muy bueno
628 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I’ve really enjoyed being back on…
I’ve really enjoyed being back on Findmypast and would remain a subscriber, but it just the price that limits me to use this fantastic family research tool!
Undoubtably most people like myself are under pressure with money and how we spend it! At the moment I have to unsubscribe until things get better, but I’m extremely grateful to Findmypast for allowing me this weekend to enjoy the benefits of being part of this wonderful website!
7 de noviembre de 2024
Respuesta de Findmypast
Hello David,
Thank you for your review of Findmypast.
We're happy to hear that you have enjoyed browsing our website over the free weekend and hope you managed to get a bunch of research in!
We will pass over your comments regarding the pricing over to the relevant department on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Valuable resource for your family tree
While not the cheapest site, there are some excellent records here with clear images. Very useful resource and trustworthy
8 de noviembre de 2024
Opinión espontánea
Free access
I was able to search family information to add to my family tree, thankyou
2 de noviembre de 2024
Respuesta de Findmypast
Hello Kevin,
Thank you for your review of Findmypast.
We're happy to hear you have had success over our recent free weekend and wish you the best of luck with your research in the future!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Respuesta de Findmypast
Hello Barbara,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using the 1939 register to further your research and wish you the best of luck uncovering new discoveries.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
What made my experience great was finding ancestors.
What made my experience great was I was able to find my father's ancestors. As I live in Australia and have no family here to ask, I found your site very helpful in tracking my father's family. So a big thank you.
31 de octubre de 2024
Respuesta de Findmypast
Hello Linda,
Thank you for your review of Findmypast.
We're happy to hear you have had a good experience using Findmypast and wish you the best of luck with your research!
As you continue adding information to your tree we will attempt to provide you with extra hints to help you along with your journey.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
The free trial.ia a great way to test…
The free trial.ia a great way to test drive.
30 de octubre de 2024
Respuesta de Findmypast
Hi Deirdre,
Thank you for your review of Find My Past.
We are delighted you enjoy our free trial option and we wish you continued success with your research!
Kind Regards;
Findmypast
Unfortunately for me it's difficult to…
Unfortunately for me it's difficult to navigate searches..
29 de octubre de 2024
Respuesta de Findmypast
Hello Karina,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues with navigating your searches.
Have you found our FAQ and New user guides? They are both filled with hints and tips on how to begin your research with us here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Logged in and clicked on your box to…
Logged in and clicked on your box to look at what you had found and I could not get onto the site. Tried a few times so not a good experience today.
29 de octubre de 2024
Respuesta de Findmypast
Hello Connie,
Thank you for your review of Findmypast.
We had a site wide incident this morning which was stopping all users from being able to sign into their account.
This has since been fixed if you would like to try again when you have the time.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
So far the information I can get is…
So far the information I can get is coming from my My Ancestry or My Heritage pages.
Anything of possible real value I need to pay for. I cannot add another subscription to my research yet.
28 de octubre de 2024
Respuesta de Findmypast
Hello,
Thank you for your review of Findmypast.
You can find our list of free record sets available here:
https://www.findmypast.co.uk/page/free-ancestry-records
When searching for a newspaper article we also have the option to only return results containing free to access titles.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I haven’t found it helpful at all
I haven’t found it helpful at all and feel bombarded by too frequent emails
28 de octubre de 2024
Respuesta de Findmypast
Hello Mary,
Thank you for your review of Findmypast.
We're sorry to hear you have had a hard time locating information on Findmypast. Have you found our FAQ and new user guides? They are both filled with hints and tips to get you started on your research here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
As for our mailings you can toggle these off at any time by clicking 'My Account' followed by 'Communications Preferences'.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Free newspapers
Logged onto app for free 3 days. Can't even located the link to newspapers.
25 de octubre de 2024
Respuesta de Findmypast
Hello Anna,
Thank you for your review of Findmypast.
We're sorry for the confusion here, our newspaper search isn't currently available in the app.
Instead, you have to access through a web browser to take advantage of this feature.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Too hard to find the information I want…
Too hard to find the information I want as there are far too many conflicting facts showing up including, wrong names, names that are not related in any way.
20 de octubre de 2024
Respuesta de Findmypast
Hello Barry,
Thank you for your review of Findmypast.
We're sorry to hear that you have had a hard time with your research. Family Research can be similar to a jigsaw puzzle as there are so many different pieces to try and bring together.
Unfortunately because of this similar names can crop up and we must research them further to decide which is the correct option.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Findmypast is a great sight but is too…costly
Findmypast is a great sight but is too expensive. when I add up all the different site costs it is just too much for any pensioner to spend, or carry on with heritage building.
20 de octubre de 2024
Respuesta de Findmypast
Thank you for your review of Findmypast.
We will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I could not find anything about my…
I could not find anything about my father...
19 de octubre de 2024
Respuesta de Findmypast
Hello Paul,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues locating records. Did you find our new user guides and FAQ section?
These are both filled with hints and tips on how to get started with your research here:
https://www.findmypast.com.au/blog/getting-started
https://www.findmypast.com.au/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Respuesta de Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear you have had an easy experience updating your payment details and we wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Nothing new from this site
I did not find any ancestors on this platform that I had not already found on other (free) sites or ancestry.com
30 de septiembre de 2024
Respuesta de Findmypast
Hello Ron,
Thank you for your review of Findmypast.
We're sorry to hear you haven't found any new content at the moment.
We do add new records to the website every week so do check back in the future to see if we have added anything that may help you with your research. You can find out our latest records to be released here:
https://www.findmypast.co.uk/blog/new
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Give it a go!
I am happy for them to give me another free trial to use their app. It's really good and has a fair big of information.
3 de octubre de 2024
Respuesta de Findmypast
Thank you for reviewing Findmypast
We are glad you are enjoying the site so far!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I just about always find what I'm…
I just about always find what I'm looking for.
1 de octubre de 2024
Respuesta de Findmypast
Thank you for reviewing Findmypast
We really appreciate your comments and are pleased you have had such success in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I find fmp very good for searching UK…
I find fmp very good for searching UK and local, Australian records. I have used fmp now for quite some years as your members records must record.
22 de septiembre de 2024
Respuesta de Findmypast
Thank you for reviewing Findmypast
We are happy to hear you are enjoying our search features.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
For many Years...
For many years, I have plotted my family tree on Ancestry, and although I amassed considerable people from the past, I was not entirely satisfied with the overall search capabilities, to say nothing about the expense.
In the short time I have been with Find My Past, I have managed to find an immediate relative I knew nothing about. That in itself says it all. Moreover, the cost is more attractive, with the bonus of having the 1921 Census and the regular email hints.
Thank you, Find My Past, for having such a professional website. Forgive me for only giving you a four-star tick, as I believe there is always room for improvement. It does not reflect on the overall status of my appreciation.
25 de septiembre de 2024
Respuesta de Findmypast
Thank you for taking the time to rate us!
We are pleased you have found our records so helpful in your searches!
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.