Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Ver más
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I have thoroughly enjoyed looking for my family on here. I never thought that I would be able to find them. Your website has been a blessing. My experience using it has been great and the website is e... Ver más
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The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Ver más
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The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Ver más
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Información sobre la empresa
Escrito por la empresa
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Información de contacto
185 Fleet Street, EC4A 2HS, London, Reino Unido
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Muy bueno
628 opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy enough to use.
18 de septiembre de 2024
Respuesta de Findmypast
Thank you for taking the time to rate us!
We are pleased you are enjoying the site.
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
To follow what the ancestors come from and what they did in their trade and life , also why the ancestors moved to live in other countries with their reasons .
To find correct people , I know it is not easy to pick correct ones . DNA helps me to follow cousins family whom we knew nothing. My paternal grandmother’s sibling whom we had never met . One of her family had contacted me several years ago through ancestry . I found interesting information.
17 de septiembre de 2024
Respuesta de Findmypast
Hello,
Thank you for your review of Findmypast.
We are happy to hear you have enjoyed the site and have located some information.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Finding records I have not found before
16 de septiembre de 2024
Respuesta de Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We are pleased you are having such success in using our site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have always enjoyed using Findmypast.
16 de septiembre de 2024
Respuesta de Findmypast
Good Afternoon
Thank you for your kind comments!
We are thrilled you are enjoying your time with us!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Insufficient Hint documentation
Hints don't have the legible associated documentation to support them.
12 de septiembre de 2024
Respuesta de Findmypast
Hello Andrew,
Thank you for your review of Findmypast.
We're sorry to hear your hints haven't had an original document attached and we will pass over your comments as feedback on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Tried to upload an updated family…
Tried to upload an updated family tree,but it failed so will have another go.
All of my experiences with Findmypast over the years have been 5 star.
7 de septiembre de 2024
Respuesta de Findmypast
Hello Martin,
Thank you for your review of Findmypast.
We're sorry to hear that you have an issue with updating your family tree.
We have had a look within your account and can see that you have since uploaded your tree successfully. If you have any issues in the future please reach out to our support team who are happy to help.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
A++!
I’ve done some ancestry stuff before and used other websites but this one is by far the best
1 de septiembre de 2024
Respuesta de Findmypast
Hello Alex,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed using our records to further your research and wish you the best of luck uncovering new discoveries!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Excellent site
Excellent site, I have been unable to find anything on my Father and grand Father on other sites excellent and yet this site has his birth, ship that he came to Australia and passenger list. Great information. Filling so many gaps thank you
30 de agosto de 2024
Respuesta de Findmypast
Hello Steven,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in finding your father's records using our website and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Quite a waste of time considering you…
Quite a waste of time considering you haven’t actually told me anything that I haven’t known all my life but you expect me to subscribe and pay to get a few details out of the several details that I have. I actually have more information than you give me so why would I pay to be told less than I already know????
26 de agosto de 2024
Respuesta de Findmypast
Good Morning
Thank you for taking the time to rate us
We do have many more records that are available through our subscriptions, though we do also add new records each week.
You are of course welcome to use our free family tree facility!
We have forwarded along your comments as feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Support Team @ Findmypast
Find My Past is exactly what I wanted / needed to complete my ancestral research
I have been using various ancestral providers for about the past 12 years and now find very little extra on them. A few months ago I subscribed to Find My Past and have been finding more on just about all of my ancestors although I still do not have a family tree on Find My Past. It does take a bit longer to search for information of ancestors but I have found the information is accurate as it has been saved from actual records - not what individual people have added to a site from what they have found (sometimes incorrectly) about their sometimes mistaken ancestors.
I also have found the correct records - including several newspaper stories and reports which corrected the dates of the happenings and the age of a person who is a pivotal part of my ancestry . All other sites I have checked have that information incorrect about that person because of incorrect research results being added to family trees on those sites and other people accepting that as correct and using that misinformation as gospel.
I have on a couple of occasions telephoned and spoken to various staff members of Find My Past with a few inquiries and have received excellent response and service with my inquiry being completed to my satisfaction.
I am very happy with Find My Past.
19 de agosto de 2024
Respuesta de Findmypast
Hello John,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in finding records here that you haven't elsewhere! We take pride in the accuracy of our record sets and correct any transcriptions which may have errors within 30 days of the report.
If you do ever fancy importing your tree you can do so at any time with a GEDcom file. This would then allow our system to work in the backend to generate hints which may help you find some even more unique records.
We're happy to hear that you have had a good experience with our customer support team and are always happy to help out where we can.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
found some of the things I was looking…
found some of the things I was looking for
23 de agosto de 2024
Respuesta de Findmypast
Hello Janet,
Thank you for your review of Findmypast.
We're happy to hear you have started to find some of the things that you have been looking for and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Searching on both FindMyPast and…
Searching on both FindMyPast and Ancestry for details re MARY SAUSSE born 1777 in Ireland, died 1821, married John SLATTERY - no places, except Ireland known and date of marriage not known but first child Ellen born 1798, then James (my ancestor) born 1799 at Carrick-on-Suir in Tipperary.
Using both search engines keying in her name, year of birth and IRELAND on FindMyPast a Griffith's Valuation for 1850 came up. If I put her death date, no place to put her husband's name, No Result.
On the other hand - on Ancestry - keying in same information with the addition of her husband's name - up came 49 Family Trees!! and seven entries of women with similar names, but not my Mary.
I have been researching family for many years and often find this very frustrating
19 de agosto de 2024
Respuesta de Findmypast
Hello Vicki,
Thank you for your review of Findmypast.
It sounds like you have been entering in details into every search box which sometimes can be worse than a broader search. Start off with just a few details and then add more over time to narrow down the results.
This is because things like a husbands name wouldn't be on her death index so it would confuse the system causing a clash.
We will pass over your comments regarding tree sharing on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find very hard to navigate..driving me…
Find very hard to navigate..driving me insane..
12 de agosto de 2024
Respuesta de Findmypast
Good Morning
Thank you for taking the time to rate us
We are sorry to hear you have experienced some difficulty in using our site, we do aim to make our site easy to use for all users.
We would like to offer some assistance, a member of our support team will be in touch in due course
Kind Regards
Findmypast
Accurate information, depth of informatio
Ease of using the program. Set out of information
15 de agosto de 2024
Respuesta de Findmypast
Hi Barbara,
Thank you for your review of Find My Past.
We are delighted you are finding our site easy to use.
We wish you continued success in your research!
It is fairly easy to follow family lines
12 de agosto de 2024
Respuesta de Findmypast
Hello Tom,
Thank you for your review of Findmypast.
We're happy to hear you have had success using Findmypast to further your research and wish you the best of luck uncovering new discoveries.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Really enjoying my return to…
Really enjoying my return to findmypast.There are many more records to access since my last visit. The newspaper archives records have certainly increased.Having uploaded my trees this time, I am finding the hint function and profile records easy to read and decipher Overall certainly enjoying g he genealogy experience.
4 de agosto de 2024
Respuesta de Findmypast
Hello Erika,
Thank you for your review of Findmypast.
We're happy to hear you have been enjoying your return to Findmypast! We add new records every week so they do all add up over time!
The hints system can be a great tool to go alongside your research and maybe even uncover somethings that you were unsure of!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Great service
They responded very promptly to my request for extra seats in our Libraries for training during family history month.
6 de agosto de 2024
Respuesta de Findmypast
Hello Tricia,
Thank you for your review of Findmypast.
We're happy to hear you have had a good experience with our customer support team and wish you the best of luck with all of your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I started with ansetory.com and ordered…
I started with ansetory.com and ordered the dna kit, but I can see no way to bring all the details to you
24 de julio de 2024
Respuesta de Findmypast
Hello David.
Thank you for your review of Findmypast.
We're sorry for the confusion here, Findmypast doesn't handle DNA information at this time which is why you are unable to locate anywhere to upload your data.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Respuesta de Findmypast
Hello John,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed diving into our records and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find my Past trap Unable to access after second day of…
Unable to access after second day of free trial.
Cant even get in to cancel.
24 de julio de 2024
Respuesta de Findmypast
Hi Robin,
Thank you for your review of Find My Past.
We are sorry to hear you are having issues accessing the website and a member of our team will be in touch shortly to assist you further.
Kind Regards;
Findmypast
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