Findmypast Opiniones 2563

TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The reason I gave 4 stars is because I am not sure if it’s a me issue or a record issue. I was able to locate the records of who I think may have been my grandmother in the work house that the Canadia... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I was not aware that my free trial period had ended and you automatically removed $US299 from my Paypal account. To me that is an unauthorized transaction. How did you know that my e-mail address wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's on... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Genealogista
  2. Asociación u organización

Escrito por la empresa

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.

Free cancellation within 14 days of Findmypast subscription.

Your choice to cancel

If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.

Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

FMP has church records I cannot find…

FMP has church records I cannot find anywhere else online. However, you need to expand the search parameters.

20 de marzo de 2026
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Respuesta de Findmypast

Thank you for your review of Findmypast. 

Kind regards, 
Findmypast

Valorada con 4 estrellas sobre 5

Dicoveries not found elsewhere

I can find alot on Find my past I can not find elsewhere.
I wish more countries were available for searching like France
A little pricey but worth it when you mke a discovery

18 de marzo de 2026
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Respuesta de Findmypast

Thank youo for your review of Findmypast.

Kind regards,
Findmypast

Valorada con 1 estrellas sobre 5

Be careful of the "Free Trial Period"

the company advertises free trial period and like every other similar subscription service demands credit card information in the hope that the subscriber will forget to cancel. I was not impressed with the service and of course I was one of those people who was charged for a one month subscription without any notice from the company that my free trial period was expiring.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Findmypast

Thank you for reviewing Findmypast Bill 

We are sorry to hear you are unhappy with the free trial auto-renewal process.

We do offer a cooling off period regarding cancellation.  

If you would like to discuss your subscription/actioning a cancellation, please contact us at support@findmypast.com

Kind regards, 

Findmypast

Valorada con 5 estrellas sobre 5

Easy to use Find my past App.

Easy to use Find my past App.
Extremely informative and helpful
I found it to be a App I would recommend.
Thankyou Carleen Sinclair

9 de junio de 2025
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Respuesta de Findmypast

Hello Carleen, 

Thank you for your review of Findmypast.

We're happy to hear you have been enjoying the Findmypast App so far and wish you the best of luck with your research! ]

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Valorada con 4 estrellas sobre 5

Made few good discovery

24 de febrero de 2026
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We are pleased to hear you have had some discoveries through our site! We wish you success in your ongoing research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Findmypast.com is the best for Irish Genealogy

Findmypast.com is in my opinion the best source for researching Irish genealogy, which is so difficult due to the destruction of the Public Records Office in Dublin in 1922 and with it 700 years of records. Remember, you also need to incorporate Irish geography into the search. See John Grenham's site for help there.

23 de febrero de 2026
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

It's lovely to hear you have been enjoying our Irish record collections and we have forwarded along your comments 

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 3 estrellas sobre 5

The sites fairly easy to use and I’ve…

The sites fairly easy to use and I’ve found a few really helpful records that I couldn’t locate anywhere else. The search function works well most of the time, although it can take a bit of trial and error to narrow things down. I do wish some records were easier to access without upgrading, but the document quality is generally good, and the hints have pointed me in the right direction more than once. It’s not perfect, but it’s definitely a useful tool for anyone researching their family history

25 de abril de 2025
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Respuesta de Findmypast

Thank you for reviewing Findmypast Kinzi 

We are happy to hear you are finding the site useful. 

We will pass on your feedback, we do have some helpful blogs which might help in the future.  https://www.findmypast.com/blog/help  

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Guernesy.

So much information about Guernesy, which is my focus.

18 de febrero de 2026
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Respuesta de Findmypast

Thank you for your review of Findmypast.

Kind regards
Findmypast

Valorada con 2 estrellas sobre 5

Good sources but difficult to navigate searches or results

Search function very difficult to use. Newspaper OCR inconsistent. When searching newspapers, often very difficult to locate results on page.

20 de febrero de 2026
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Respuesta de Findmypast

Hello,

Thank you for your review of Findmypast.

We are sorry to hear you have encountered some difficulties when searching on the site. 

We do have a number of help guides you can find here 

https://www.findmypast.co.uk/guides

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

This app is great very legit

This app is great very legit

4 de marzo de 2025
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Respuesta de Findmypast

Good afternoon, Karen 

Thank you for taking the time to review Findmypast 

We are delighted that you are enjoying the use of the app, your feedback is greatly appreciated 

Kind regards 

Findmypast

Valorada con 4 estrellas sobre 5

Generally good, but limited coverage of old parish records and newspapers and over-reliance on transcripts rather than images

Generally good. However, there are still far too many parish records and newspapers not covered; and there is still over-reliance on transcripts (understandable when electronic storage was limited, but not so now), which all too often prove to be inaccurate. You often show several different transcripts of the same document. Recently, I found three transcripts of a parish baptism which gave three different dates and two different churches. We need images of original documents, especially when researching events outside our own areas.

11 de febrero de 2026
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Respuesta de Findmypast

Thank you for your review of Findmypast. We appreciate your feedback, and we understand our users love to see original records-many original images are available on site.

We have forwarded along your feedback and will let you know of any new additions through our blog pages and mailings. 

Kind regards
Findmypast

Valorada con 5 estrellas sobre 5

Very helpful in searching vital records…

Very helpful in searching vital records in the UK.

5 de enero de 2026
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Respuesta de Findmypast

Thank you for your review of Findmypast, 

We are happy that our website has been helpful in your research. Please feel free to reach out to our customer services team if you need any assistance 

Kind Regards, 

Findmypast

Valorada con 3 estrellas sobre 5

A useful tool

I've used the site for a number of years. There seems to be some documents where you could previously see an image and now only have a transcript (poor law and land tax, 1700s).
I do like the wide time over which you can search. It would be even better if names of spouses and children could be added to the search.

1 de enero de 2026
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Respuesta de Findmypast

Hello Catherine, 

Thank you for your review of Findmypast.

We're glad to hear that you have found our website to be a useful tool in furthering your research. 

If you have some examples of where images are no longer shown if you would like to let our customer serice team know on support@findmypast.com we will be happy to ask our data team if there is a specific reasoning behind this. 

When searching a specific record set if it's something like a Census then it will allow you to add information in an other household members section is this the kind of thing you would be looking for? You can see an example at the bottom of this Census search: 

https://search.findmypast.com/search-world-records/us-census-1940

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Valorada con 5 estrellas sobre 5

Easy to use and lots of information

Easy to use and lots of information. I especially like that the tool marks what you've already seen so you don't waste time.

27 de diciembre de 2025
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Respuesta de Findmypast

Dear Ed,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 1 estrellas sobre 5

Was tod I could cancel abnytime now I…

Was tod I could cancel abnytime now I find I'm in a years contract that I don't want

26 de diciembre de 2025
Opinión espontánea
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Respuesta de Findmypast

Dear Mrs Mcgill, 

We understand circumstances change and we do offer the option to remove automatic renewal anytime with an active subscription. This will then cancel the subscription at the end of the subscription term you have subscribed to. 

If you have any queries regarding your account specifically please do reach out to our Support Team on support@findmypast.com to allow them to review your account directly. 

Kind Regards 

Findmypast

Valorada con 5 estrellas sobre 5

Unique Record Sets

Searching for records is easy and straightforward. There are record sets a findmypast that are not available otherwise.

17 de diciembre de 2025
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to rate us!

It's lovely to hear you have enjoyed our unique records!

We have forwarded along your comments as feedback now

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Findmypast often has links to records…

Findmypast often has links to records that other websites either don't have or are harder to find. Their records also often include information in their summaries that are lacking in other websites which makes it easier to find the correct records.

19 de noviembre de 2025
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Respuesta de Findmypast

Thank you for reviewing Findmypast Fredrick 

We will pass on your comments and we are happy that our records are providing some useful information. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat

Valorada con 1 estrellas sobre 5

terrible

terrible. if i could give it 0 stars i would. it gave me more ads and payment plans then actual answers to my past

10 de diciembre de 2025
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Respuesta de Findmypast

Thank you for your feedback. 

We're sorry that you didn't find the answers to your past you were looking for on Findmypast. 

You are welcome to try a free trial as a free registration user only which will allow you access to more than you currently have access to. We also make available for free millions of records and newspapers that may be useful to you: 
https://www.findmypast.com/help/articles/360004160678
https://www.findmypast.com/help/articles/360008949157

Whilst there are a number of things you can do for free on Findmypast, to access chargeable records you would require a relevant subscription or to pay for micropayments.

Kind Regards, 

Findmypast

Valorada con 5 estrellas sobre 5

Excellent 👌

Excellent 👌

20 de febrero de 2025
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Respuesta de Findmypast

Good Morning

Thank you for your kind feedback!

We really appreciate your comments!

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Findmypast.com is Essential

I have subscribed to Findmypast.com for many years. It is crucial for my British, Irish and American research. The databases I use the most are the British newspapers, the Irish church records and American Catholic diocese records. There are many US marriages you cannot find elsewhere. Even databases that are also on other sites have better indexing.

1 de diciembre de 2025
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Respuesta de Findmypast

Thank you for reviewing Findmypast Jennifer 

We will pass on your feedback, we are glad to hear you are continuing to enjoy the site.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

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