Findmypast Opiniones 2564

TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The reason I gave 4 stars is because I am not sure if it’s a me issue or a record issue. I was able to locate the records of who I think may have been my grandmother in the work house that the Canadia... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Misleading and taking £16.99 out my bank monthly and refusing to stop. I can't prove I didn't sign up for that option unfortunately but its ridiculous. You are not a phone company or a mortgage. It's... Ver más

Valorada con 5 estrellas sobre 5

I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's on... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Genealogista
  2. Asociación u organización

Escrito por la empresa

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.

Free cancellation within 14 days of Findmypast subscription.

Your choice to cancel

If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.

Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

I really like the ease and flexibility…

I really like the ease and flexibility of searching on findmypast. Would love to see more coverage of Berkshire, England.

18 de noviembre de 2025
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We really appreciate your comments and I have forwarded along your suggestion for more Berkshire records!

We do release new records weekly so keep an eye on your mailings for information about our newest additions

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

I gain so much accurate information…

I gain so much accurate information from the Find My Past Hints that appear regularly in the current person I am researching. I rely on this app heavily with great confidence & gratefulness.

19 de noviembre de 2025
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Respuesta de Findmypast

Dear Shirley,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 4 estrellas sobre 5

Sources should be as comprehensive and…

Sources should be as comprehensive and easy to copy as ancestry.com and Family Search. I use Family Search that asks for the source. Otherwise, a wonderful site with excellent search features.

19 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 4 estrellas sobre 5

Top class, precise, genealogical search tool.

It's a genealogical search tool with excellent UK data. The search tool is precise; the databases are comprehensive and, as far as I can see made up from original data (unlike some competitors). It is not as comprehensive with non-UK data. The search results are not influenced by extraneous information such as users' family trees and this gives confidence in the documentation provided.
The presentation is clear and on the whole it is easy to use.

18 de noviembre de 2025
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Respuesta de Findmypast

Dear Alan,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 5 estrellas sobre 5

I like the Findmypast search mechanism

I like the Findmypast search mechanism. It often provides a more targetted search than Another Big subscription service. FMP provides results without the ‘noise’.
The newspaper search often throws up different finds when compared with the British Newspaper Archive.

19 de noviembre de 2025
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Respuesta de Findmypast

Dear Sue,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 5 estrellas sobre 5

Thank you for this FH site

Hello, Your FH program is a great way for other people working on the same family lines to contact each other and share information.
Thank you,
Don O

18 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We appreciate your comments and are pleased you have found our tree search facility so useful!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 2 estrellas sobre 5

Disappointed

I took the trial week and then paid for a month's access but in all that time I have found very little concerning my family.
My family is mainly in South Africa and there's very little from there. SA is not even mentioned on the drop down lists yet many people emigrated there from the UK. The information I found I already had from other sites. I am so disappointed.

18 de noviembre de 2025
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Respuesta de Findmypast

Hello M C, 

Thank you for your review of Findmypast.

I'm afraid we don't have much coverage for South Africa at this time. We do however hold some record sets. You can find these by clicking 'Search' followed by 'All Record Sets'. 

Here if you ensure that the filters are set to world you can search for 'South Africa' in order to see what we do currently have available. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

Excellent variety of hard to find…

Excellent variety of hard to find genealogy records

19 de noviembre de 2025
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Respuesta de Findmypast

Hi Mary

Thank you for your review of Findmypast.

We are happy to hear you have found our records useful for your research. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Great Search and legible documents

FMP copies of documents, especially censuses are usually very clear.. better than many other sources. The transcriptions are on the whole more precise than others.
FMP searches are terrific for narrowing down to specific to eliminate the needed.

18 de noviembre de 2025
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Respuesta de Findmypast

Hi David

Thank you for your review of Findmypast. 

We are glad you have found our records clear and helpful. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

SEARCHING FOR BMD. I can often find a BMD on FMP where it…

I can often find a BMD on FMP where it just doesn't 'pop up' on other sites. Its frustrating when you use identical data on both. Not being able to see the actual Baptism, Marriage or Death original document is also frustrating as so much is missing from the transcription.

16 de noviembre de 2025
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Respuesta de Findmypast

Good Morning

Thank you for your feedback

We really appreciate your comments, and have forwarded along your feedback with regards to original records!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Excellent genealogical website

This website provides access to an excellent collection of genealogical records, including records not available elsewhere, such as a fully digitized set of the Irish Quaker records.

19 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate your comments, we are very proud of our Irish records so are pleased these have been useful in your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Very helpful but not a fan of the…

Very helpful but not a fan of the verifying account step and if safe and human every time opening the app from the same device !!

18 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for your comments!

We do appreciate your feedback on our site security and have forwarded this along to our app teams!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Such a great resource

I have found out so much about my ancestors from Findmypast. It is an amazing resource for geneology research

19 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for your feedback!

It's lovely to hear you have had such success in using our site!

We wish you all the best in your ongoing research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 1 estrellas sobre 5

Advertise as free but isn't

Advertise as free but isn't

18 de noviembre de 2025
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Respuesta de Findmypast

Hello Robert, 

Thank you for your review of Findmypast.

We're sorry for the confusion here, it is free to register for an account with us allowing you to begin making your family tree whilst providing free access to some record sets found here: 

https://www.findmypast.co.uk/page/free-ancestry-records

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 1 estrellas sobre 5

The only hints that are ever given are…

The only hints that are ever given are about betsy's side of the family I know where my mother came from and what her relationships were I have all that already. It's my father's side I'm looking for I don't have anything past him the things he said about where he was born and the brothers and sisters he said he had I can't prove they don't show up anyplace and neither does he on any census records or anything else.
Marlin Collins

18 de noviembre de 2025
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Respuesta de Findmypast

Hello Mary, 

Thank you for your review of Findmypast.

We're sorry to hear you're unhappy with our hints feature. 

The hints are generated using the information stored within your tree by trying to match them up with records found on Findmypast. If no hints are showing then it may be that there is not enough information in order to locate any information on your father's side. 

As you continue to add information to your family tree more hints will then be generated to try and help point you in the right direction. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Valorada con 5 estrellas sobre 5

A good variety of records

Lots of original records so that I can see the entries myself and come to my own conclusions. There's a pretty good variety of records from different areas and the newspaper collection has been invaluable in fleshing out the lives of people beyond the basics.

18 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate your comments!

We are pleased our records have been so helpful in your searches and wish you the best in your ongoing searches 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Almost daily I have occasion to use…birth info.

Almost daily I have occasion to use findmypast, and am grateful for the opportunity to find information I can't locate anywhere else on line.

18 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate your comments and it's lovely to hear you are on our site nearly every day!

We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

1800's Great Britain Family History

As most of my family (both sides), comes from Great Britain, it is extremely helpful that a majority of the birth index sources furnish the mother's maiden surname, even though it wasn't required until 1911. This has been a great value in assembling complete familys, proper placement, etc.

18 de noviembre de 2025
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Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We are pleased you have found our birth indexes so useful in your searches!

Remember we do add new records each week so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

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