Findmypast Opiniones 2564

TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The reason I gave 4 stars is because I am not sure if it’s a me issue or a record issue. I was able to locate the records of who I think may have been my grandmother in the work house that the Canadia... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Misleading and taking £16.99 out my bank monthly and refusing to stop. I can't prove I didn't sign up for that option unfortunately but its ridiculous. You are not a phone company or a mortgage. It's... Ver más

Valorada con 5 estrellas sobre 5

I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's on... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Genealogista
  2. Asociación u organización

Escrito por la empresa

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.

Free cancellation within 14 days of Findmypast subscription.

Your choice to cancel

If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.

Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Findmypast.com is Essential

I have subscribed to Findmypast.com for many years. It is crucial for my British, Irish and American research. The databases I use the most are the British newspapers, the Irish church records and American Catholic diocese records. There are many US marriages you cannot find elsewhere. Even databases that are also on other sites have better indexing.

1 de diciembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Thank you for reviewing Findmypast Jennifer 

We will pass on your feedback, we are glad to hear you are continuing to enjoy the site.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

For the most part this site works well

For the most part this site works well, easy to navigate and useful.
The only problem encountered was when attempting to correct an entry, ie census transcription, it seemed that rather that take a good look at a clearly mis-transcripted entry, the standard entry was (we do not correct an entry.

19 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate your comments though we would like to investigate the issue regarding a correction further

A member of our support team will be in touch in due course!

Kind regards

Findmypast

Valorada con 5 estrellas sobre 5

Love the format for finding records.

Love the format for finding records.

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We are pleased you have enjoyed the format of our records!

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Great database for all things England

Great database for all things England. Use this in conjunction with FamilySearch and Ancestry to research my English ancestors.

19 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Robert,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 5 estrellas sobre 5

Excellent resource for Irish and UK research

I'm a professional genealogist based in Minneapolis, Minnesota who often researches Western European immigrants to the USA and their ancestors. FindMyPast is a helpful resource, especially for my research in Ireland and the UK. I appreciate the links to records at the NLI, which I often need for my own and client projects. The search functions provide useful ways to include name variants and possible transcription errors and to extend the possible location for a record gradually. It can also search a location for siblings and extended family of my main subject. Access to newspaper articles is terrific as well.

30 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Lesley,

Thank you for your review of Find My Past. We are happy we have been able to be of value to your research.

Valorada con 5 estrellas sobre 5

FindmyPast shows original docuents

It's good that we can see original documents. Recently I discovered a child on a census document that had been left out of a summarized family record.

19 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Renetta,

Thank you for your review of Find My Past. It can be rewarding finding items that might have been missed- though we try to be 100% accurate when dealing with historical documents this can make this difficult.

Valorada con 5 estrellas sobre 5

Found people that were connected.

27 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Gwen

Thank you for your review of Find My Past. Finding connections that you might not have previously been aware of is what Find My Past is about - we are delighted to hear you've found some new connections.

Valorada con 5 estrellas sobre 5

My first choice for my genealogy…

My first choice for my genealogy research. The search engine works very well. Love the optional spellings and suggestion for nearby places features. Also love the feature with birth registrations that provides the mother's maiden name. Also love the "Report an Error" feature allowing transcription corrections.

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Ken,

Thank you for your review of Find My Past. We hope you continue enjoying Find My Past and finding new discoveries.

Valorada con 5 estrellas sobre 5

Great mobile UI, easy to use

The app UI is outstanding and the best of all genealogy apps I've tried. Findmypast is where I start my trees and try to verify the individuals as best I can. Well supported.

19 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Jason,

Thank you for your review of Find My Past.

Valorada con 2 estrellas sobre 5

way too expensive

way too expensive. subscription is even higher than youtube premium and netflx and amazon put together. no one's going to use this 365 days in a year. so it should be economical. only ways for them to make money off you.
besides the membership, to view other docs you need an extra exclusive and premium buy in. daylight robbery in the name of your ancestors.

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Hello Lloyd, 

Thank you for your review of Findmypast.

We're sorry to hear you're unhappy with our prices, we currently have 1, 3 and 12 month subscription options to choose from if you don't fancy commiting for a full year. If you're on the Everything subscription then all records on the website are included with no extra costs. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

Its a very user friendly way to do your…

Its a very user friendly way to do your research. Weekly additions are very welcome & although a little on the expensive side for just UK research if & when it opens to a worldwide tool it could become unbeatable,

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Geoffrey,

Thank you for your review of Find My Past.

Valorada con 1 estrellas sobre 5

Wasn’t very helpful or informative

Wasn’t very helpful or informative

19 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Hello Tia, 

Thank you for your review of Findmypast.

We're sorry to hear you haven't found our website helpful. 

Did you find our FAQ and New User Guides sections? These are both filled with hints and tips on the best ways to use Findmypast for your research here: 

https://www.findmypast.com/help

https://www.findmypast.com/blog/getting-started

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 4 estrellas sobre 5

It has records that I need

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Hello Diann, 

Thank you for your review of Findmypast.

We're happy to hear that you have found the records you require on Findmypast and wish you the best of luck with your research. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 3 estrellas sobre 5

I found the search page for looking for…

I found the search page for looking for records long in length and very confusing. years ago you would check boxes to get results.

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Hello Schani,

Thank you for your review of Findmypast.

We're sorry to hear you're having issues with our record search. 

Can you please let our support team know what you're having difficulties tracking down and we can attempt to point you in the right direction? 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5
Logotipo de Findmypast

Respuesta de Findmypast

Hello Dana, 

Thank you for your review of Findmypast.

We're happy to hear we have the records that you have been looking for and wish you the best of luck with your research! 

We continue to add new content every week so do keep checking back on our new releases in case it unlocks something you have been missing! 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 3 estrellas sobre 5

Can't easily find deaths.

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Hello John, 

Thank you for your review of Findmypast.

We have a number of different record sets on Findmypast related to deaths or burials. 

If you click 'Search' Follwed by 'All Record Sets' you will be provided with a full list of everything on offer. 

Using the search bar on this page you can filter down the sets to only include ones that are related to deaths. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

Really enhances my family tree journey.

Really enhances my family tree journey.

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Hello Heather, 

Thank you for your review of Findmypast.

We're happy to hear that your experience with Findmypast has enhanced your family tree building journey and we wish you the best of luck with your research! 

As you continue to add information to your family tree we will attempt to provide some hints to help you along with your research. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 4 estrellas sobre 5

Great app

Very great tool

18 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Katrina,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Valorada con 4 estrellas sobre 5

The many hints are helpful

The many hints are helpful. A description of how to use all the tools would be helpful too.
I was told that dna tests were available here but I can’t find any mention. I am desperately looking for someone in the family.

23 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Good Morning, 

Thank you for your review of Find My Past. I am sorry for any confusion but we don't have anything regarding DNA or kits available on Find My Past.

Kind Regards
Find My Past

Valorada con 4 estrellas sobre 5

Family Tree

Helpful putting together my family tree.

16 de noviembre de 2025
Logotipo de Findmypast

Respuesta de Findmypast

Dear Joan,

Thank you for your review of Find My Past.

Kind Regards
Find My Past

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más