Ex member having enjoyed better times ( violin playing in background), I've returned briefly while I reconsider. Delighted to see ' Hints '....an excellent shortcut method for comparison and po... Ver más
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Consulta las opiniones de los clientes
Your site is truly wonderful! The ability to conduct searches spanning up to 20 years for births and more is impressive. Having access to both printed versions and original US & UK censuses is a featu... Ver más
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Love the quick easy list of search results and that it is so easy to click onto the original record. Only thing I would change is the range of years being +/- I would much prefer 2 separate input... Ver más
Despite supplying you with infinite information your suggestions can be way off the mark. Not sure is it a case of using totally outdated algorithms or if it’s just a case of picking random similar na... Ver más
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Información sobre la empresa
Escrito por la empresa
Findmypast is a family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Información de contacto
185 Fleet Street, EC4A 2HS, London, Reino Unido
- +44 (0) 230 3326 6300
- support@findmypast.com
- findmypast.ie
4,3
Excelente
390 opiniones
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The experience in setting up Family…
The experience in setting up Family Tree and ding self searches was easy and intuitive. The hints given after setting up the tree were invaluable in finding specific data points for our ancestors, something I was having difficulty doing when searching on my own. I will convert the free trial to a full subscription due to such a positive experience.
18 de octubre de 2023
Respuesta de Findmypast
Hello Tom,
Thank you for your review of Findmypast.
We're happy to hear you have had a good experience building your tree throughout the free trial and wish you the best of luck with your research. If you haven't already we would recommend checking out our new user guides and FAQs here:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
They are filled with hints and tips to help use Findmypast to its full potential.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Respuesta de Findmypast
Hi Bernie,
Thank you for your review of Findmypast.
We're really pleased to hear how much you enjoy the website.
If you don't follow us already, you may enjoy our social media pages (@Findmypast) where we frequently post about family history and the new records we are adding.
Kind regards,
Findmypast
It helped me clarify some matters…
It helped me clarify some matters relating to my family tree.
13 de octubre de 2023
Respuesta de Findmypast
Hello,
Thank you for your review of Findmypast.
We will pass on your feedback. If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Great job Findmypast
I've been a findmypast subscriber for many years. They have some really good record collections. I really like that they give you the Friday update on what's new, makes Friday's that bit more special. I find their searching ability really good for narrowing down records. Very user friendly and accurate. I'm loving the new features when you create a new family tree. The discovery is very good and useful. I also really like the look and feel of the family tree. Very nice design.
9 de octubre de 2023
Respuesta de Findmypast
Hello Gerard,
Thank you for your review of Findmypast.
We're happy to hear that you have had success using Findmypast to further your research over the years and that you appreciate the work that goes into our Friday updates!
We will be sure to pass your feedback over to the relevant departments on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
They give great hints
They give great hints, It would be good if it was cheaper for Senior citizens It's tough paying with only a state pension to keep you going.
5 de octubre de 2023
Respuesta de Findmypast
Hello Pat,
Thank you for your review of Findmypast.
We're happy to hear you are enjoying Findmypast and wish you the best of luck with your research.
We will pass on your suggestion about having a senior citizens discount on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Searching newspapers is unsatisfactory…
Searching newspapers is unsatisfactory - often search terms not showing in results and/or relevant text is not highlighted on page so the whole newspaper page has to be manually searched for the relevant word
6 de octubre de 2023
Opinión espontánea
Respuesta de Findmypast
Hello,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues with our newspaper search.
Please if you haven't already can you reach out to support@findmypast.com via email with some examples? We can then report this to the relevant department for further investigation on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Upgrade before renewal date
Have had a subscription for a few years. Easy to use and lots of information available. Am a bit unsure about what upgrading before renewal will give?
2 de octubre de 2023
Respuesta de Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear you're enjoying using Findmypast.
Currently you're on our 12 month Plus package, this provides access to most of our British and Irish content.
If you were to upgrade to Pro you would have worldwide access and newspapers included in your subscription or the Premium package includes the 1921 Census on top of everything else.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Finding it difficult to navigate
Finding it difficult to navigate. Not getting results and when I click to view record am told I need a subscription but no indication where to go to subscribe. Very impressed with some parts.
1 de octubre de 2023
Respuesta de Findmypast
Hello Cait,
Thank you for your review of Findmypast.
We're sorry to hear you're having an issue navigating the website, have you found our FAQs and new user guide sections yet? They are filled with hints and tips to get you started and can be found here:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
As for subscribing you can press the 'Subscribe' button next to 'My Account' at any time to bring up our different subscription options. It will allow you to toggle between 1, 3 and 12 month options.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
From Ireland I cannot get records I…
From Ireland I cannot get records I need. No great when searching a person that never left Ireland
20 de septiembre de 2023
Respuesta de Findmypast
Hello Anne,
Thank you for your review of Findmypast.
Original Birth, Marriage & Death certificates are not available online and this is for privacy reasons, these are not available on any site.
The index to civil registration is available on Findmypast, the full records reside in General Register Office.
You can order photocopies here:
http://www.irishgenealogy.ie/images/content/GRO_Documents/Form_for_DAHG_site.pdf
Or you can order official certificates here for a fee:
http://www.groireland.ie/
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
the records easy to find
the 1921 census has been great help for me to trace more family on the census so has the 1939 registers
13 de septiembre de 2023
Respuesta de Findmypast
Good Afternoon
Thank you for taking the time to rate us
We are pleased the 1921 census and the 1939 register have been useful in your searches!
Kind Regards
Findmypast
excellent archives
23 de agosto de 2023
Respuesta de Findmypast
Hi Mary
Thank you for your review.
It's great to learn you have found the website excellent.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Researching family history is so…
Researching family history is so worthwhile when using Findmypast. The amount of information available is incredible and the site is so easy to use
25 de agosto de 2023
Respuesta de Findmypast
Hi Margaret
Thank you for your review.
We appreciate your feedback and we are pleased you have found the site helpful for your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
All the data is in one location
All the data is in one location, found over a 1.000 extended family members and some historical surprises
29 de agosto de 2023
Respuesta de Findmypast
Hello Simon,
Thank you for your review of Findmypast.
We're happy to hear you have had success using Findmypast to further your research and wish you the best of luck uncovering more surprises!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I understand world membership being…
I understand world membership being extra but having been a subscriber for a number of years I think long term subscribes should have a number of worldwide records free (when you have used them for that year they are gone)
22 de agosto de 2023
Respuesta de Findmypast
Hello Annamarie,
Thank you for your review of Findmypast.
We have no plans to allow worldwide records free at this time, a Pro subscription or higher will be required to view these unless we have a free promotion running at that time.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have received no information of…
I have received no information of relevance since I signed up to one week of free Findmypast. Any information I get the Findmypast site states, you must go premium to access this information.
25 de agosto de 2023
Respuesta de Findmypast
Hello Sadie,
Thank you for your review of Findmypast.
Having checked your account, I can see that you currently have a Plus subscription. This subscription includes access to the following -
British and Irish civil BMDs
British and Irish census (excluding the 1921 census)
1939 Register
British and Irish parish records
British wills and probate
British and Irish electoral registers and directories
British and Irish education and employment records
Specialist Irish records
British and Irish migration and travel records
Military, Armed Forces and conflict records
Private Messaging
If you wish to view records that are not included above, you have the option to upgrade to our Pro or Premium subscription or purchase micropayments.
If you do have any questions, please let us know on support@findmypast.ie.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
It good brill
14 de agosto de 2023
Respuesta de Findmypast
Hello John,
Thank you for your review of Findmypast.
We're happy to hear you have had success with Findmypast so far and wish you the best of luck with your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
The cost of using this site is fair and the loyalty discount is excellent
The cost of using this site is explained in full pre purchase. the advanced search bar is brilliant for narrowing a search to a pacific group, record type etc.
19 de agosto de 2023
Respuesta de Findmypast
Hello Bartholomew,
Thank you for your review of Findmypast.
We're happy to hear you have found our subscription options clear! We can see you have opted for an annual package which also includes a 15% discount on future renewals.
We have passed on your feedback relating to the search options to the relevant department on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find my pass is a great app especially…
Find my pass is a great app especially for beginners in genealogy however it's very much subscription centered as you cannot access lots of Records without the needs description
17 de agosto de 2023
Respuesta de Findmypast
Hello Oisín,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed using the Findmypast App so far. Findmypast is a subscription based company so you do require a subscription to view most things with us.
We do however allow you to build up your family tree for free as well as access the record sets found here:
https://www.findmypast.co.uk/page/free-ancestry-records
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I found news about the circumstances…
I found news about the circumstances and death of my ancestors: Annie Tinney, the first female University teacher, who was brilliant. Also Annie Tinney, who was murdered.
4 de agosto de 2023
Respuesta de Findmypast
Hello
Thank you for taking the time to rate us
We are pleased you have found such interesting discoveries on our site! We hope you continue to discover more in future!
Kind Regards
Findmypast
Finding maternal ancestors is somewhat…
Finding maternal ancestors is somewhat difficult as I only have my grandmothers name and marriage certificate, unable to trace her in Ireland as there are too many with the same name , with FMPs access to bmds I’m hoping I’ll be successful in my search
30 de julio de 2023
Respuesta de Findmypast
Dear Margaret,
Thank you for your review of Findmypast.
Kind Regards,
Findmypast
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