Findmypast Opiniones 

390
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ex member having enjoyed better times ( violin playing in background), I've returned briefly while I reconsider. Delighted to see ' Hints '....an excellent shortcut method for comparison and po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your site is truly wonderful! The ability to conduct searches spanning up to 20 years for births and more is impressive. Having access to both printed versions and original US & UK censuses is a featu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love the quick easy list of search results and that it is so easy to click onto the original record. Only thing I would change is the range of years being +/- I would much prefer 2 separate input... Ver más

Valorada con 1 estrellas sobre 5

Despite supplying you with infinite information your suggestions can be way off the mark. Not sure is it a case of using totally outdated algorithms or if it’s just a case of picking random similar na... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Genealogista

Escrito por la empresa

Findmypast is a family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

390 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(390)

42 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Not giving me much more than I already…

Not giving me much more than I already had with Ancestry and newspapers.com. Big disappointment. Won't renew.

21 de septiembre de 2025
Opinión espontánea
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Respuesta de Findmypast

Good Morning

Thank you for your feedback

We are sorry to hear this!

Our support team will be happy to make some suggestions here and will be in touch in due course

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Found alot of people that thought i…

Found alot of people that thought i couldn't find

6 de septiembre de 2025
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Respuesta de Findmypast

Good Morning

Thank you for your feedback!

We are pleased you have found records through our site!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Lots more UK records than ancestry and…

Lots more UK records than ancestry and loads of original parish/church records i e Baptisms, Marriages and Burials of which Ancestry more often than not only has transcripts.
Also the vast Newspaper collection is fantastic!!!

20 de julio de 2025
Valorada con 2 estrellas sobre 5

FindMyPast or FraudMyFuture?

FindMyPast says a payment was not taken (i.e. payment check for billing in 7 days), yet my bank says it was successful. No automated cancelling of the account, you message DELETE in the query page. I am expecting FraudMyFuture to take my money, thus these days to get response the easiest way is to come here.
To be fare they did come back to me and confirmed my account was deleted and no money will be drawn. Still a poor experience of the website.

Update: they contacted after this review and resolved the situation. A one star increase for that.

21 de julio de 2025
Opinión espontánea
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Respuesta de Findmypast

Good Morning

Thank you for your feedback and I am sorry you have experienced some difficulty

I can see you have reached out to our support team directly who have already emailed back offering some further support here.

Kind regards

Findmypast

Valorada con 3 estrellas sobre 5

Not as good at finding ancestors as I…

Not as good at finding ancestors as I expected. For example should be able to search for both parties in a marriage. Should able to find a connection between two given families.
Best feature (and why I chose findmypast) is the newspaper archive.

30 de junio de 2025
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Respuesta de Findmypast

Hello Ray,

Thank you for your review of Findmypast.

When searching a marriage directly you can search for both parties. To search a record set directly you can click 'Search' followed by 'All Records Sets' and search for marriages.

We're happy to hear you have enjoyed using our newspaper archives to further your research and wish you the best of luck uncovering new discoveries!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 3 estrellas sobre 5

FindMyPast review to date

Not coming up with confirmations of known relatives let alone unknowns
In a word. Patchy
Maybe because it’s Ireland

14 de junio de 2025
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Respuesta de Findmypast

Hello Patrick,

Thank you for your review of Findmypast.

Many Irish sources are still held in local churches, libraries and other repositories and have not been made available for digitisation.

Be sure to read our guide to genealogy sources http://www.findmypast.ie/content/genealogy-in-ireland

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

Access to 1921 census - a b9nus

I joined when FMP published the 1921 census. I have enjoyed finding other records, eg school reports and access to newspapers. Very good service. My research now takes me back to parish records in the 1500s. I have to rationalise my expenses now. Thank you

12 de junio de 2025
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Respuesta de Findmypast

Hello Christine,

Thank you for your review of Findmypast.

We're happy to hear that you have enjoyed diving into all of the different record sets we have on offer and wish you the best of luck with your parish research!

We do continue to add new records each week so do check back in the future to see if we have filled in any of the gaps you're looking for.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

A good research source.…

A good research source with a varied number of archives to assist with genealogy.

5 de junio de 2025
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Respuesta de Findmypast

Hi Eric

Thank you for your review.

We are happy you have enjoyed using the site for your research.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Find My Past is my go to website

Find My Past is my go to website for ancestry searches because it narrows down exactly what I want and very often displays both a transcript and the original document. The subscription add-on for newspapers is a Godsend as it’s unlocked quite interesting details of some ancestors and helped to confirm identities and, thus, break frustrating search walls.

9 de junio de 2025
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Respuesta de Findmypast

Dear Taryna,

Thank you for leaving a review of Findmypast.

It is great to hear you enjoy viewing the original document for our transcripts, they can be very interesting!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Valorada con 3 estrellas sobre 5

Family tree hangs regularly when…

Family tree hangs regularly when searching. Not major but annoying. Tutorials can be quite vague. Some previously available functions on hints not now available( view another tree).
All in all , a good package, which I'm happy using.

4 de junio de 2025
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Respuesta de Findmypast

Hello Liam.

Thank you for your review of Findmypast.

We're sorry to hear that your tree has been hanging and will reach out to our tree team to let them know.

We are looking into updating out tutorials and FAQs at the moment so do check back in the future for some updates within this section.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

I like the quiz

13 de mayo de 2025
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We are thrilled you have enjoyed our quiz! This has been fed back to our website teams

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, and found a few things I did not know about my family

11 de mayo de 2025
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Respuesta de Findmypast

Good Morning

Thank you for your feedback

We are pleased you have found our site easy to use and that you have found new information!

We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

FILLING THE GAPS

Super effective in linking and filling in the gaps.
Very happy to have started using FindMyPast

29 de abril de 2025
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Respuesta de Findmypast

Hello Jimmy,

Thanks for taking the time to review us!

We are pleased you have been able to find so much through our site and uncover information about your family filling some gaps!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

Excellent data source

Excellent data source, easy to use and excellent access.

25 de marzo de 2025
Opinión espontánea
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Respuesta de Findmypast

Hello Tom,

Thank you for your review of Findmypast.

We're happy to hear you have had success in using Findmypast so far and wish you the best of luck delving deeper into your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 4 estrellas sobre 5

Wide range of records

17 de marzo de 2025
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We are very proud of our records and hope these have been useful in your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Love the format of a community tree…

Love the format of a community tree works well and a great tool to link your tree up to research done by other people from different parts of your tree . My one complaint is if I try delete an ancester I know doesn't belong the app tells me iv no authorisation to do so but all in all a great app

11 de marzo de 2025
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Respuesta de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We are pleased you have been enjoying your time with us and I have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Easy to navigate

21 de febrero de 2025
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Respuesta de Findmypast

Hello Frank

Thank you for your review of Findmypast.

We're happy to hear you have had success using Findmypast and wish you the best of luck in uncovering new discoveries!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

helpful emails when i make mistakes or…

helpful emails when i make mistakes or ccan ot find something

19 de febrero de 2025
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Respuesta de Findmypast

Thanks for taking the time to review Findmypast! Janet,

We're happy to hear you have been enjoying diving into your family history and wish you the best of luck with your research!

We will pass on your feedback regarding our emails helping you with your research.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Valorada con 5 estrellas sobre 5

Great search options and ancestry info…

Great search options and ancestry info on findmypast. Love it. ⭐️⭐️⭐️⭐️⭐️

11 de febrero de 2025
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Respuesta de Findmypast

Good Morning

Thank you for your kind comments!

We are pleased you have enjoyed the search facilities we offer!

Remember we release new records each week so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Easy access ,but not enough Irish…

Easy access ,but not enough Irish information

10 de febrero de 2025
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Respuesta de Findmypast

Hello Kevin,

Thank you for your review of Findmypast.

We're happy to hear you have found access to our records easy to use.

You can find a full list of all available Irish records here:

https://www.findmypast.co.uk/search/historical-records?region=ireland

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

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