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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought enough for 3 house installation and all 3 of us now having to renew after very sporadic noise coming from units AFTER 3 years! Reading reviews it looks like a waste of time even contacting thi... Ver más

Valorada con 1 estrellas sobre 5

same as many people these alarms are chirping after 4 years when it states a 10 year battery life. And batteries cannot be replaced so dreadful waste of money and also environmentally poor because y... Ver más

Valorada con 1 estrellas sobre 5

One of my smoke alarms chirps when room temperature drops to 17 degrees Celsius. No response from customer service. Can only email, no contact number. Would like a replacement, but suspect I’ll ne... Ver más

Valorada con 1 estrellas sobre 5

Had to put all the smoke detectors and heat alarm out in the garden as the were all activating for no reason, had to eventually drown them in a bucket of water to stop them Have a video of them al... Ver más


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1,4

Muy malo

TrustScore: 1.5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very easy to install.

Very easy to install and Very easy to connect (link) devices, other reviews on here say that they had problems connecting the devises but I suspect this user error on what is a very simple process. If you are able to work the remote for your telly this is far far simpler...

Delivery time was about a week in my case. I image demand is very high atm.

The detectors are very sleek, and you barely notice them.

3 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Job Done , Made Easy .

Got the middle bundle of three smoke and one heat detector.
GOOD delivery times ,
GOOD quality alarms ,
GOOD easy to follow instructions ,
GOOD time saved on fitting ,
Have a GOOD day and thanks again ,
Dougy Cameron .

1 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a Starter pack from…

I ordered a Starter pack from Fireguard+ due to the new Scottish Laws, company were excellent letting me know there would be a slight delay. I received them before the February deadline and they were easy to install, the instructions were great. I prepared my cielings by gloss painting a circle for each alarm, after reading some reviews about the 3m pads not working. I used the pads and screw fitting to be extra sure. Brilliant product so far, cannot see why others had problems ?

31 de enero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

You are not on!

Long wait for order - perhaps understandable given present situation. No excuse for their carrier DPD. One hour delivery slot given. Tracked the delivery to be told 45 minutes away. Next thing an email to say nobody in when they attempted to deliver and I will now have to travel to the next town to pick it up. Really poor

28 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Good Enough

Not Good Enough. Instructions supplied useless,
missing sections and pages. Can't set with this information. What is there roughly photocopied, scrappy done. NOT GOOD ENOUGH.

27 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, easy to set up and install. The customer service team is second to none. They always reply to e-mails and, when I found one of the heat alarms wasn't working, sent a replacement out quickly. Would highly recommend them.

26 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a starter pack of interlinked…

Ordered a starter pack of interlinked alarms for the Feb 2022 Scottish law changes, order arrived quickly, items were easy to set up and install. I had a query about false alarms and the company responded quickly and courteously. All good for me.

26 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am very unhappy with their equipment!

I fitted 3 smoke, 1 heat and 3 carbon monoxide detectors, in the last few days the alarms sound off about an hour and a half after we go to bed and the heating is switched of, on one night they went off four times in less than four hours, at just after 4 AM I emailed the company to complain and ask for advice and assistance and threatened to send them back, got an email back next day saying if I sent them back they would check them and may refund my costs, I don't want a refund I just want smoke alarms that work properly, surely that's not to much to ask for! I would have thought that they would be interested in investigating potential problems with their equipment!

24 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product

Thank you fireguard + received fire alarms Friday 21/01/2022 and my neighbour fitted them for me today (Sunday) (as i am over 70) it took him 15 minutes to unbox pair units and install he said they are a quality product and like myself we are definitely going recommend Fireguard + i would like to say a special thanks to Peter in customer service for the help he gave me in sourcing the product Excellent customer service and email's answered immediately

23 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best of the budget brands easiest set up

I am an electrician and normally install hard wired smoke and heat detectors but on occasion its not possible to do so. I have tried various battery wireless detectors and have found them to be a total pain to set up these are the easiest I have came across for setting up. Unless you want to spend double the amount for one of the mainline brands I have actually shot myself in the foot with these as I can't justify charging for install and usually just give out the link and suggest they install themselves. A good product and top of the budget brands I have had zero issues with them apart from delivery time due to demand but that has to be expected and understood.

21 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to fit and with no fuss.

I ordered 3 smoke alarms and a heat alarm. Delivery was prompt and the customer service is excellent. I am not top of the class for diy so before I fitted the alarms I asked a few questions which were answered courteously and within a few days. Each alarm has a label inside explaining that they do meet the required standards. I fitted them myself easily and I can say that anyone who is diy competent could fit these alarms with their eyes closed.

21 de enero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Losing trust..

So I had ordered two sets of smoke and heat alarms and received them without a problem in December, they seem to work and pair together without a problem. I was planning to order more for other family and friends but the recent revelation through Trustpilot that they do not have, or aren't willing to share, proof that these alarms conform to the standards that they advertise, and they have removed links to Trustpilot from their website make me fear I have made a huge mistake in trusting them. I have ordered from another company who have actual physical shops and have been in business for years for the alarms I require to fit for other members of my family and friends. I am now wondering whether I need to remove them from my house and that of my mothers because I have lost trust in them. What a dilemma.

20 de enero de 2022
Opinión espontánea

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