Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... Ver más
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Consulta las opiniones de los clientes
Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... Ver más
La empresa ha respondido
Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived wit... Ver más
La empresa ha respondido
Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de sistemas de protección contra incendios
- Proveedor de equipos para la construcción
- Servicio de prevención de incendios
- Servicio de seguridad contra incendios
Sobre FireSealsDirect
Escrito por la empresa
FireSealsDirect
Escrito por la empresa
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Información de contacto
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Reino Unido
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Excelente
3 mil opiniones
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product good and delivered on time.
18 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon Jennifer,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the product received and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Dose what it says on the time
Dose what it says on the time. Chepeast I have found. Quick delivery cant go worng
22 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon John,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product price to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely afternoon and evening.
Richard
Respuesta de FireSealsDirect
Good morning Mark, hope you had a nice weekend,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great price and a great product lovely…
Great price and a great product lovely stick on the intumescent strips and not to mention the super fast delivery. Thank you firesealsdirect
5 de junio de 2026
Respuesta de FireSealsDirect
Good morning Ellery, hope you had a nice weekend,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Efficient service / Delivery
Efficient service. Have used a few times. Would recommend
18 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Fire door seals
Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived with the packaging severely damaged.
Will install these parts this coming weekend.
Can I suggest a change in the delivery process.
11 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon Tony,
Thank you so much for taking the time to leave us a review.
My apologies for the issues experience and the inconvenience caused by the delivery of your order, we will feed this back into the courier service.
We are now operating with three courier companies to try and improve the service across the UK.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Product well described and at a…
Product well described and at a reasonable price, Good advice on website. It was packaged well to avoid damage in transit. What more can you ask.
10 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon Michael,
Thank you so much for taking the time to leave us a review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide, from website to delivery.
Would you be able to let us know how we could improve so we could receive a 5* rating from you with everything being met in your comments?
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de FireSealsDirect
Good morning Louise,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de FireSealsDirect
Good morning Derek,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very helpful company
Needed some information on ironmongery for fire doors found the staff very helpful, once ordered goods were delivered very quickly, whilst scanning their website i found a great range of products.
15 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon Paula,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that we were able to assist and that you are happy with the service we provide with prompt delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Respuesta de FireSealsDirect
Good afternoon Mike,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
The door guards have not arrived…
The door guards have not arrived despite your claim of 24 hour delivery. It's now been a week. We have been in touch with the courier numerous times and the door guards still aren't here! I need the delivery are a matter of urgency, which was the reason we ordered from you in the first place. Really disappointing service. And please don't listen to excuses from your deliverers, we've been receiving good from other delivery companies all week. It's just not good enough.
11 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a review.
I am so sorry that the delivery of your order has been delayed, after numerous escalations with the courier I am happy to confirm this has now been delivered/received.
My apologies for the inconvenience caused by the delay.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Respuesta de FireSealsDirect
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great quick service
4 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de FireSealsDirect
Good afternoon JT,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de FireSealsDirect
Good afternoon Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the website service and our product range.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Great selection of products
Great selection of products, competitive pricing and really quick delivery. really good service.
8 de junio de 2026
Respuesta de FireSealsDirect
Good afternoon Stephen,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our range of products and the prompt delivery of you order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very Good Company To Deal With
Very Good Company To Deal With, Fast Delivery, Good Customer Care.
I will keep trading with Fire Seal Direct.
1 de junio de 2026
Respuesta de FireSealsDirect
Good morning Jonothon, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de FireSealsDirect
Good morning, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
excellent item
excellent item , just whats required to satisfy the responsible persons door check
5 de junio de 2026
Respuesta de FireSealsDirect
Good morning Graham, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
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