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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a Reebok Treadmill (£529) from this shower. Luckily Paid Through Paypal and got my money back Saturday Last (02/11/2024). Looks like the site has been taken down since. Would like to think I... Ver más

Valorada con 1 estrellas sobre 5

TOTAL SCAM. Paid nearly £800 for a rowing machine. Same treatment as other comments. Never received, courier problems, offered full refund, all a complete con. Always Danielle Gregory on the Chatbot.... Ver más

Valorada con 5 estrellas sobre 5

I've purchased several pieces of fitness equipment over the years, but the delivery experience from this site was by far the smoothest. My exercise bike was delivered ahead of schedule, and the packag... Ver más

Valorada con 5 estrellas sobre 5

Bought a cardio machine, and the whole experience was seamless! Shipping was fast, and the machine arrived securely packaged. Assembly was easy, and it works like a dream. I'm already seeing great res... Ver más

Información sobre la empresa

  1. Mayorista de equipos para fitness

Escrito por la empresa

It’s great to hear about Fitnesscore and its mission to make high-quality gym and fitness equipment more accessible and affordable, especially in response to the challenges brought about by the UK lockdown in 2020. The fact that Fitnesscore was established in 2022 suggests that you are addressing a critical need in the market. Offering next-day delivery is a significant advantage for customers who want to start their fitness journey quickly. Your commitment to providing premium gym equipment at competitive prices by delivering directly from your factory to the customers’ doors is a compelling proposition.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(70)

0 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

My dumbbells took a bit longer to…

My dumbbells took a bit longer to arrive than expected, which was frustrating at first. However, the customer service was excellent. They handled my inquiries promptly and professionally. The product itself is top-notch, and I'm now happy with my purchase. I'd recommend this site, but maybe with some patience regarding delivery.

7 de septiembre de 2024
Valorada con 1 estrellas sobre 5

Absolute Scam

Scam company. Ordered goods and they lied about delay after delay (courier strike, will be dispatched tomorrow etc). Failed to give a refund so having to get my money back via my credit card. Do not use them ever

4 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very similar to other recent reviews - SCAM COMPANY

Very similar to other recent reviews.
I ordered a treadmill last week, received an email and then nothing!
I 'spoke' on the chat to 'Danielle Gregory' who said I'd receive delivery details that day - I didn't.
I tried calling yesterday and the number does not exist.
I tried emailing - nothing.
I tried the chat again and was told my order had been cancelled and then was cut off.
Luckily I paid on credit card who are refunding and raising a dispute.
DO NOT BUY FROM THIS COMPANY!!!!

5 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fitnesscore - Scam company

This company are a SCAM I have reported them to action fraud, they are not on companies house, their warehouse is a semi detached house in stoke and was also used as a scam address for a company called wireless sound ltd which is now no longer trading. Got my money back off credit card. Their chat person Danielle Gregory must work 24/7 telling lies

25 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

These lying mother fuks said they tried…

These lying mother fuks said they tried to deliver my treadmill and they did NOT. I have a security camera in my window that records the whole street. So they DONT even need to bother trying to lie. They are thieves and scammers and their other reviews are obviously fakes written by themselves. Do not buy from this scammer thieves

4 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM company

I tried ordering one of their fitness bikes, paid the money and received zero tracking details, despite using the online chat several times (assuming a robot - or “Danielle” works a considerable amount of overtime) they would not provide me with a tracking number despite it apparently being shipped with DPD (alarm bells). The only telephone number on their site is a mobile number which does not connect. I do not usually leave reviews but I can not emphasise to AVOID enough. The reviews they do have look like a copy and paste job. If it’s too good to be true it usually is…thankfully I paid via credit card and my bank swiftly refunded me.

Update..
So the company have replied stating there was an unsuccessful delivery attempt (there wasn’t). My bank sorted the refund. No mention from them about the fake phone number. AVOID.

30 de agosto de 2024
Opinión espontánea
Logotipo de Fitnesscore

Respuesta de Fitnesscore

Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced. We understand how important it is to receive timely updates and clear communication regarding your order.

Regarding your delivery, it seems there was an initial attempt that was unsuccessful due to your absence, and the parcel was subsequently returned to us. We then promptly reshipped it with DPD, and as you mentioned, it can sometimes take 2-3 days for delivery. Unfortunately, it appears that the parcel was still with the courier at the time of your review.

We truly regret any inconvenience this delay caused and understand your frustration. While we have already processed a full refund for you, we’re committed to improving our service to prevent such issues in the future.

Thank you for your understanding, and please let us know if there's anything else we can assist you with.

Valorada con 5 estrellas sobre 5

After buying the NordicTrack AirGlide…

After buying the NordicTrack AirGlide LE Elliptical with Multi-Colour Display, I can confidently say it's one of the best fitness investments I've made. The elliptical provides a smooth, low-impact workout with adjustable resistance that challenges me at every level. The vibrant multi-colour display keeps me motivated by tracking my stats in teal-time. Its solid build quality and quiet operation make it a perfect addition to my home gym. Highly recommend for anyone looking to elevate their fitness routine!

23 de agosto de 2024
Logotipo de Fitnesscore

Respuesta de Fitnesscore

We truly appreciate your fantastic review! It’s great to know that our efforts are making a difference for our customers. Thank you for your support and encouragement. We look forward to the opportunity to serve you again soon!

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