You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... Ver más
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10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... Ver más
La empresa ha respondido
Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... Ver más
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At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not the... Ver más
La empresa ha respondido
The communication from when my car was being picked up to the different stages my car was going through before having its final checks was amazing. Sam kept me in the loop about everything going... Ver más
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Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, Reino Unido
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Great service
Very helpful and friendly staff
Big shout out to Sam and James! 👍🏻

Respuesta de Fix Auto UK - Fix Auto Cheltenham
First class service , courtesy car delivered, Car repaired to a high standard and valeted and re delivered with no hassle

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Excellent job. The damage was repaired as new. Friendly and helpful staff.
The only issue I had was that the car sensors had to be calibrated by BMW. This required a software update which was completed in one day by BMW.
Fix Auto had problems booking this in. Initially I was quoted mid January but they managed to arrange an earlier appointment so the car was returned before Christmas. I was without the car for over 4 weeks.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Excellent, great communication, very professional and fast service. Thank you!

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Fantastic communication regarding collection of my car, updated regularly on progress and car collected and drop back by a very courteous gentleman.
Work completed to a high standard and returned to me washed and valeted. Very happy with service provided. Thank you.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
The whole process was very simple, they picked up the damaged vehicle after delivering an immaculate courtesy car. My car was returned to me looking like new. Only downside is communications could be a little better.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Did an excellent job on my car repair, finished in the time specified. Very helpful pickup and delivery driver

Respuesta de Fix Auto UK - Fix Auto Cheltenham
lose one star for the first day when I wasn't notified that the time of my car collection and delivery of courtesy car had been cancelled. This was not good customer service nor courteous in communication.
However, since then the mechanics did a fine job of repairing my car and replacing my tyres and people I spoke with were very pleasant so I would use them again.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Great communication - kept informed throughout the process. Very pleased with the collection/return service and the repair. Thank you.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Employee Brad was very helpful and respectful during the process. No issues with my car since, 5/5.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
A really positive can do attitude, able to fit in with my plans, and delivered a great quality job. Post job support was excellent - Fix Auto come highly recommended by me.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Paula was super helpful. The repair was successfully completed and didn't take too long.
I had to call for updates and chase the return of the car when no-one informed me te driver was off sick and therefore return delayed

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Work carried out quickly and to an excellent standard. A seamless process from beginning to end.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Fantastic work. Communication was 10/10, always called regarding updates. They always answer my calls and any enquiries. The work they did to fix my car was better then I could expect. Highly recommend

Respuesta de Fix Auto UK - Fix Auto Cheltenham
They picked the car which really helped, the work was done quickly, with updates given to me. The job itself was really well done, looked new.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Efficient, courteous and professional service at every step of the process

Respuesta de Fix Auto UK - Fix Auto Cheltenham
At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not there fault, but the key did come about 1 hour later. Nice people.

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Really positive experience
* Friendly service all the way through
* Fixed in the time they said
* Vehicle returned with a faulty sensor - Fix Auto were really apologetic and took the car back immediately no questions asked
* Kept me up to date at all stages

Respuesta de Fix Auto UK - Fix Auto Cheltenham
Incredible service from start to finish!
Everything was so easy to arrange and I had plenty of updates so I knew exactly what was going on. The team were very helpful and understanding that I would want my car back asap. The link to upload images too was easy to use and very effective at helping to keep the process of the repairs as fast as possible. Payment and returning my car was simple to arrange and the work carried out is fantastic! It’s like having a new car!
I would highly recommend for any repair needs!

Respuesta de Fix Auto UK - Fix Auto Cheltenham
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