Fix Auto UK - Fix Auto Crawley Opiniones 239

TrustScore: 4.5 sobre 5

4,7

35- 37 East Park, RH10 6AN Crawley, West Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Golf went into Fix auto Crawley for minor damage to the back end. My experience was great from start to finish. The girls in the office were friendly and helpful and kept me up to date. The work wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had my Toyota Supra repaired by fix auto after an accident.Really impressed by the quick turnaround as it’s not easy to get parts for.I was well looked after by Rob in the bodyshop and was impressed b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We can’t rate Auto Fix Crawley more highly. Our experience was totally fuss free and professional. The staff were really efficient and helpful. Our car was returned in showroom condition, all repai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My fiancé car was hit by another car at a T junction so the other drivers fault completely. Her insurance company Aviva selected fix auto. We had to wait for a while to book the car in because they we... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • 35- 37 East Park, RH10 6AN, Crawley, West Sussex, Reino Unido

  • 01293 867034

4,7

Excelente

TrustScore: 4.5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Front wing repair

Great work on front wing & door damage

29 de abril de 2022
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Thank you for the great feedback Owain! We are very happy to hear this :)

Valorada con 5 estrellas sobre 5

Great service

Great service. Would definitely use again

28 de abril de 2022
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Thank you for the great 5* review!

Valorada con 5 estrellas sobre 5

After recently having a accident in my…

After recently having a accident in my car I was sent to Fix Autos in Crawley.
They were very helpful and had my car in very quickly. Whilst my car was in for repair I looked on there web site as I had never heard of them before and was very sceptical after reading some of there feed back. My car was repaired by them and on completion I looked round it very carefully and was very pleased with the work and also the very professional staff.
Highly recommended, first class job.

28 de abril de 2022
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Hi Peter, Thank you very much for the great feedback and 5* review! We are glad to hear you are happy with the service & repairs.

Valorada con 5 estrellas sobre 5

Insurance Claim Bodywork Repairs

I was apprehensive when I read some of the online reviews, but I am perfectly happy with the front bodywork repairs that have been carried out by Fix Auto Crawley and haven't found any issues. Although it took some time for them to take the car in, once they did the process went smoothly and the time taken to do everything and deliver the car back was acceptable. It had been valeted and was returned at a convenient time for me. Only negative was that Fix Auto couldn't supply one of their courtesy cars. They did however organise one for me, through Enterprise, but I had to sort out it's collection and prompt return.

27 de abril de 2022
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Hi Stuart, Thank you for the great feedback! We are glad to hear you're happy with the service & repairs :)

Valorada con 5 estrellas sobre 5

From start to finish Fix Auto were…

From start to finish Fix Auto were wonderful.
From everyone on reception, to repairing my car, and the men that collected and delivered back my car. All were polite and professional plus, they did a great job. Thank you. Would highly recommend them.

27 de abril de 2022
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Hi Jaqui, Thank you for the great feedback! We are glad you're happy with our service & repairs :)

Valorada con 5 estrellas sobre 5

Would recommend

Really easy, they collected and dropped my car off which was great. They did a great job with the repair my car looks like new again and everyone was very polite and friendly.

Would recommend

23 de abril de 2022
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Thank you for the great feedback Marie! We are glad you're happy with the service & repairs. :)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, would definitely recommend Fix Auto Crawley

21 de abril de 2022
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Thank you for the great feedback Blair!

from the Fix Auto Crawley team :)

Valorada con 5 estrellas sobre 5

Perfect from start to finish

Perfect from start to finish. Great to deal with and talk to. Never had works carried out via insurance before, texts! Got the number for Fix Auto Crawley, gave them a call and it all went smoothly. From the receptionist explaining the process, then bringing the car in to be assessed and booking it in. Car collected and dropped back with updates in between while awaiting body parts. Repairs perfect, great job.

14 de abril de 2022
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Thank you for the great feedback Chris! We are glad you're happy with the service & repairs. :)

Valorada con 5 estrellas sobre 5

Very flexible on booking us in

Very flexible on booking us in, got the job done quicker than expected, and kept me updated along the way.

7 de abril de 2022
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Thank you for the great feedback Sarah! We are very happy to hear this :)

Valorada con 5 estrellas sobre 5

Excellent Service!

Excellent Service!
My car was collected from, and delivered to, my home.
The repair took a while, but I suspect that was due to having to obtain spare parts.

6 de abril de 2022
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Hi Phil, Thank you for the great feedback! We are glad you're happy with the service & repairs :)

Valorada con 5 estrellas sobre 5

Great customer service

Although having to wait for a part from Japan on a 6-8 week lead time for my car repair, Fix Auto let me keep their courtesy car which meant I could keep working and also visit my Dad in his nursing home 60 miles away. So, a big thank you from me and now I have my car back! Happy days!

2 de abril de 2022
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Hi Caroline, Thank you for the great feedback! We are glad you're happy with the service & repairs :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service . Came and picked my car up and delivered a comfortable and easy to drive courtesy car .
Delivered my car back after work was completed to my work place . Smooth handover and car repairs make the car look like new .

1 de abril de 2022
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Thank you for the feedback Zena! We are glad to hear you are happy with the service & repairs.

Valorada con 1 estrellas sobre 5

Very poor communication and even worse time for a repair!

The repair to my car took nearly six weeks! I had no explanation and when I rang, on multiple occasions, I ended up speaking to multiple offices and people and never getting any information. All I needed was better communication instead I was left frustrated and anxious and even began to wonder whether I’d ever see my car again.
Three days leave from work taken to receive delivery of my repaired car and two of those days a waste of time. Generic and non specific text was all I got but no text or phone call on the day of return!
On the day of return, it finally turned up at gone 4 pm. The man who returned is was really nice but told me it was always going to be a late return. If I’d known, I could’ve used my day off for other things. Communication= very poor and unsatisfactory.
I get it that you have to wait for parts but the lack of any useful information and communication throughout my car’s repair left me frustrated and not impressed. I still do not know what was repaired!!

Communicate better please and make contact with customers easier please.

35 years of driving, my first claim, one of the worst experiences I could’ve imagined. Unhappy with it all. Change your insurer so you don’t have to risk dealing with the problems I have had with this chain of repair shops. I don’t recommend at all.

31 de marzo de 2022
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Hi Jackie,

Thank you for leaving your feedback. We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs.

We never promise completion dates as we want to ensure the vehicle is safe to return - and with several part delays at the moment it makes it very difficult.


Thanks

Fix Auto Crawley

Valorada con 5 estrellas sobre 5

So helpful and professional

So helpful and professional. Would most definitely use them again!

30 de marzo de 2022
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Thank you for the great feedback Kerry!

Valorada con 5 estrellas sobre 5

No stress repair.

No stress repair.

Was sent to this garage by my insurance company after a minor bit of damage to my car.

After reading a lot of reviews I was a little concerned but in my case it proved unfounded.

Repairs were quicker than initially estimated and were done (seemingly) perfectly.

Garage kept me updated and all staff members I met were very friendly.

29 de marzo de 2022
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Respuesta de Fix Auto UK - Fix Auto Crawley

Hi Albert, Thank you for the great feedback! We are glad you're happy with the service & repairs :)

Valorada con 5 estrellas sobre 5

They gave a good competitive rate

They gave a good competitive rate. They did a great job and the people who work there are so pleasant and made the process easy. The job came in costing less than the estimate and their professionalism has reinstalled my faith in that there are some good accident repair garages out there.

24 de marzo de 2022
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Respuesta de Fix Auto UK - Fix Auto Crawley

Thank you for the great feedback Lynn! We are glad you're happy with the service & repairs. :)

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