Fix Auto UK - Fix Auto HoddesdonOpiniones 

Excellent work. Would recommend to anyone

Helpful garage, this was chosen by the AA. Efficient and effective service.

The staff were very friendly. My car was cleaned inside and out and looked brand new. Very happy with the repairs and service provided

Very happy with the service and customer care I received

Great repair, Rob was incredibly attentive and helpful when collecting the car. The car is gleaming. Unfortunately there was a young girl who answered the phone a few times and it seemed she had no interest in being at work or helping those using their services in any way.

The service provided was very efficient and the courtesy car was clean and presentable when delivered.
The contact made with the garage by phone was always dealt with promptly and the repair was sorted and completed within the time suggested.

Superb service.
Speedy and great quality.
Thank you

Brilliant service. Couldn't fault anything. From the phone calls to arrange it all to the repairs on my car. Was all top notch.

Customer service excellent. My car came back as a new car. Body work carried out was brilliant plus the valet, like a new car. Would highly recommend this garage.

Excellent service apart from the fact I had an automatic hire car which I was unsure about driving as I had never driven one before.

Very friendly and courteous company. Did a first class job on repairing my car and brought it back all clean and shiny.
Thank you

excellent service, organised courtesy car etc, repairs completed and they returned my car all clean and repaired and took the courtesy car back, great communication from start to finish, highly recommend

Great customer service, always kept me informed and quick repair!

Very good, helpful service. Very pleased with result - car repair excellent. Thank you.

So why not 5 stars?
The repair on my red pearlescent paint was excellent after I damaged it scraping it against a wall. So 5* for the repair. But the company loses a star because when I tried to ring the customer number I rarely ever got an answer. The phone just rang and rang. This happened several times. I got a phone call on the Wednesday morning to say it was being returned the following day (Thursday). Nothing happened. I rang Thursday afternoon but got no answer (as usual). I looked on the insurance company hub and that told me it would be delivered on Friday. Which it wasnt. I checked the hub again and it said it was delayed until Monday, when the car was actually brought back.

So.....excellent repair but customer experience could have been better, although they were polite when I did speak to them. The man who I spoke to over the phone to pay the excess, was positively chirpy!

Quick, easy, staff was very helpful and they done excellent job. I recommended. Thank you

Fantastic body job with metallic paint. I can't tell the difference from new. Amazing.

Work was completed on time was clean and tidy and no sign of original damage anywhere . staff knew what they where doing a good experience
Take a mask if you go to reception it makes them happy
Hoddesdon branch