Fix Auto UK - Fix Auto Leicester Opiniones 878

TrustScore: 4.5 sobre 5

4,7

Lutterworth Road, Beeches Farm, LE8 6NA Leicester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect. The whole set up is really professional and the staff are all friendly and helpful. H... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great repair & service team Agreed collection from home and return drop off after repair all went smoothly and no hassle with great communication throughout. The only slightest negative but do... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Fix Auto Leicester! The repair work was flawless—my car looks as good as new, and it was returned thoroughly cleaned. Professional, reliable, and great communication throughout.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've had the misfortune to have my car damaged a few times and Fix Auto have always been there to help. Can't fault them at all, from the first call to reception , claim handlers, technicians and the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Lutterworth Road, Beeches Farm, LE8 6NA, Leicester, Reino Unido

  • 01162862212

4,7

Excelente

TrustScore: 4.5 sobre 5

878 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent service from Fix Auto…

Excellent service from Fix Auto Leicester! The repair work was flawless—my car looks as good as new, and it was returned thoroughly cleaned. Professional, reliable, and great communication throughout. Highly recommend

4 de marzo de 2026
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Leicester

Really pleased we could help, thank you for the review.

Valorada con 5 estrellas sobre 5

Outstanding repair

Outstanding repair. Took some time but well worth it

20 de mayo de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks for your review David!

Valorada con 5 estrellas sobre 5

They did a great repair on my car as…

They did a great repair on my car as you would expect and were easy to contact, friendly and helpful keeping me informed about how it was progressing and when to pick up.

20 de mayo de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks Ashley, that's great to hear.

Valorada con 5 estrellas sobre 5

Really helpful Customer Service

Really helpful Customer Service, both in person and on the phone. Was able to source a courtesy car also, they really put me first.

16 de mayo de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks Andy, that's great to hear.

Valorada con 1 estrellas sobre 5

Worse experience I have had with a body shop

Had my vehicle taken in for repair. Damage on the vehicle wasn’t repaired and still gave me my car back and had looked worse coming back ….. they say they are Audi verified…. But left my Audi looking outrageous!!!! Will never be using them again as in the past my uncles motor was coming back and forth and they couldn’t even get the paint work back to normal… they end up giving compensation because job was so bad

5 de mayo de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Hi Mr Singh,

Just to explain our take on the situation according to our records – when you came to collect your vehicle on 12/05 you noted that a dent at the top of the tailgate had not been repaired. We advised him that there was no mention of this on the repair notification, and that we only repair what we have been authorized to repair .

Your insurance advised you that images would be sent across to the engineer to be assessed, but in the meantime, you would need to take the vehicle back, as they couldn't justify keeping the hire car while it was being looked at.

You weren't very happy with this decision, and then started to complain about issues around the wheel arch, believing them to be paint runs. Our bodyshop manager advised you that we had worked on the bumper and the wing had only been put down for a blend. What you were looking at was stone chips and that in doing a blend we would not rectify the stone chips.

We understand that you were taking the vehicle back to your father and not even sure if the marks were there previously, as it's not your vehicle. We've not heard from you since, but stand by our decisions and the process followed here which is standard for all insurance repairs. Please liaise with your insurers if you have any further complaint.

Valorada con 5 estrellas sobre 5

Naomi gave exceptional service

Naomi gave exceptional service; she was kind, considerate, understanding and very,very helpful; brilliant service and thank you Naomi

15 de mayo de 2026
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks Will, we appreciate your review.

Valorada con 3 estrellas sobre 5

Repair took too long…

Unfortunately it took some time to get mry car fixed. Four return dates were given and all were missed. I had to chase against every date. I asked for call backs/confirmation when the car would be ready and they didnt happen. The car was returned recently and it looks good but just took too long..

12 de mayo de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Hi Craig, we can only apologise for the delay in repairing your car. It ended up being a longer repair than we initially thought, and our workshop has also been extremely busy recently. That said, our communication should have been better, and we're sorry we fell short here. We're glad you're pleased with the repair work.

Valorada con 5 estrellas sobre 5

Fix Auto did an excellent job on my car…

Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect.
The whole set up is really professional and the staff are all friendly and helpful.
Highly recommended, would definitely use again.

13 de abril de 2026
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thank you Phil, that's great to hear.

Valorada con 5 estrellas sobre 5

Fix auto did a great job after someone…

Fix auto did a great job after someone hit my car on the way to work. Both driver side doors needed changing and spraying.

Did a great, clean and professional job. Even cleaned my car after the repair, great service.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Leicester

Glad we were able to help with your repair!

Valorada con 5 estrellas sobre 5

Repair to the car was very good

Repair to the car was very good, metallic paint matched perfectly.
Whenever I rang I was given an update and the staff answering were really helpful.

8 de mayo de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks for your review, it's much appreciated!

Valorada con 2 estrellas sobre 5

Had a long wait for vehicle to be…

Had a long wait for vehicle to be returned,

14 de abril de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Hi Helen, we apologise for the lengthy delay in getting your car back to you. Some factors like parts arriving are out of our control, as it's dependent on the supply chain. Our front office always aim to keep customers updated so that we're fully transparent about timelines. We're glad that you now have your car back.

Valorada con 4 estrellas sobre 5

The respray of my motorhome was great…

The respray of my motorhome was great and i am very pleased with it .However the c ommunication with people on the phone was poor i was not told about an accident on the vehicle until i collected it but it had been fixed

28 de abril de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Hi Mr Fursdon, please accept our apologies for the lack of communication at our end. We're glad you're happy with the respray.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Collected and dropped off my van which was so convenient. Excellent repair work also. Highly recommend

8 de abril de 2026
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks Tom, that's great to hear.

Valorada con 3 estrellas sobre 5

There is no communication between the…

There is no communication between the car owner

24 de abril de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Hi Mansukh, we always aim to keep customers fully updated and transparent with timelines. We apologise if we missed something, or if our service fell short this time.

Valorada con 5 estrellas sobre 5

Excellent service

The service was good and courtesy car arranged smoothly.

22 de abril de 2026
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Respuesta de Fix Auto UK - Fix Auto Leicester

Thanks Norman, we're glad we could help.

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