Fix Auto UK - Fix Auto Lichfield Opiniones 207

TrustScore: 5 sobre 5

4,9

Crossfield Industrial Estate, WS13 6RJ Lichfield, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service at Fix Auto Lichfield. Very helpful and friendly staff. Car was fixed quickly. Courtesy car arranged. I was communicated with progress throughout. Very happy, thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Second time this company has helped. First, fixing my car through a no fault accident. Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service car picked up quickly, hire car arranged and then repaired and dropped back within a week. Cleaned inside and out couldn't ask for better Service and Kate kept me up to date at Lichfie... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The process was nice and easy, friendly staff and all repairs - timescales clearly explained. The repair itself is excellent, the only downside being that as it required the removal of two damaged doo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Crossfield Industrial Estate, WS13 6RJ, Lichfield, Staffordshire, Reino Unido

  • 01543 263377

4,9

Excelente

TrustScore: 5 sobre 5

207 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

I have tried to be fair in my rating of…

I have tried to be fair in my rating of only 2 stars.

The service has been excellent. Only time will tell if the repair is lasting.
My only criticism is that prior to the repair I had reported that there was and still is, a knocking noise coming from the Front Passenger side. I believe this started when I had my bump.

Fix Auto (Lichfield) decided not to contact my Insurance company on this issue. I did ask them how much it would cost for me to pay privately.
At nearly £500, I decided to decline.

Would I recommend Fix Auto (Lichfield). Not sure

3 de agosto de 2021
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Valorada con 5 estrellas sobre 5

A member of staff came and took photo s…

A member of staff came and took photo s of damage on request. I was given a date for the car to be repaired A curtesy car was delivered to my house when mine was collected. The reverse happened when mine was repaired. Overall the service I received was very good.

2 de agosto de 2021
Valorada con 5 estrellas sobre 5

Punctual

Punctual, professional and friendly. Made appointments and kept them. Kept me informed all along. Delivered the car back to me in excellent condition before the time given. Would recommend to anyone.

30 de julio de 2021
Valorada con 4 estrellas sobre 5

Body work was fine

Body work was fine, as was the timescale. However, for some strange reason, I received the car back with both front headlight bulbs not working.

24 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended.

Thank you so much,Amy and the Team at Fix Auto, Lichfield. All the staff were very friendly and helpful and kept me updated throughout the process of carrying out repairs on my car. The car returned to me in brand new condition ! Great service, really pleased, Highly recommended.

10 de junio de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Thank you for the lovely review. We are pleased that you are happy with your repairs.

Valorada con 5 estrellas sobre 5

Bump in the car

Had a bump in my car and was sent to fix autos Lichfield.
I can only say there service was 2nd to none. The staff were very friendly and helpful. Was seen quickly and talked through everything and told they would handle the process from start to finish.
Which they did no hassle to myself.
The car returned to me in exceptional condition.
Cannot recommended this place enough

27 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A big thanks to Scott and the team

A big thanks to Scott and the team, they did a fantastic job on repairing our Vivaro. New and older paintwork matched brilliantly thanks to some serious mopping!!
Excellent Job.

26 de mayo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

You're welcome, we're glad you are pleased with the repairs. Thank you for the review.

Valorada con 5 estrellas sobre 5

Fantastic Team

We have been using Fix Auto in Lichfield for over 15 years for accident and mechanical repairs, the team are always very helpful and complete repairs to a very high standard.

19 de mayo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Thanks Dave, we are looking forward to many more years!

Valorada con 5 estrellas sobre 5

Car repairs

All the staff were very very helpful and kept me updated through the process of carrying out the repairs on my car. I could not have wished for better service

14 de mayo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Thank you for your review, we are glad that you are please with the repairs carried out.
kind regards
Fix Auto Lichfield

Valorada con 5 estrellas sobre 5

G&J Roofing have been sending our fleet…

G&J Roofing have been sending our fleet of vehicles to Fix Auto for many years. They have always given us first class service and a quick turnaround. Ben & Scott always do there best for us top blokes.

14 de mayo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Thank you for your kind review Mr Blakemore. We look forward to servicing all your vehicles in the future.

Valorada con 5 estrellas sobre 5

Very reliable bodyshop

Very reliable bodyshop, used multiple times and have always been efficient and carried out repairs to the highest quality.

13 de mayo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Thank you for your kind review Mr Lloyd. We look forward to looking after you on the next repair.

Valorada con 5 estrellas sobre 5

Great service

Great service. No hassle and when I got the car back it looked great.
Thanks

5 de mayo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi, Thank you very much for the review. We will ensure that your comments get back to the team.

Valorada con 4 estrellas sobre 5

Well done Fix

Well done Fix. You did a good job on my vehicle.

27 de abril de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

We are pleased to hear that you are happy with your car repairs.
Thank you for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Excellent work and service

Excellent work on my car, really pleased, and great service.

3 de abril de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Elaine, thank you taking the time to leave us a review.

we are happy that you are please with the repairs to your car.

Valorada con 5 estrellas sobre 5

Thank you Amy and the Team at Fix Auto

Thank you Amy and the Team at Fix Auto, Lichfield, first class customer service and excellent professional repairs to my nearly new Honda Civic.
Highly recommended.

23 de marzo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Mr Banks,
Really happy you are pleased with your recent vehicle repairs. If you need any future assistant you have my email address.
Many Thanks
Amy

Valorada con 1 estrellas sobre 5

Appalling workmanship

My car was involved in an accident and I trusted my insurance company to send my car to a reputable garage for repairs. My car was sent to Fix Auto in Lichfield. I don’t know whether the mechanic was lazy or just having a bad day but the workmanship was appalling. They left a dent in the back of my car and just cover it up by using the bumper. However, over time this dent let in water which leaked into my boot. I was left having to pay almost £500 to put right what they did wrong.

22 de marzo de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Jacqui, we are sorry to hear you have not been satisfied with the repair work we completed to your vehicle 6 years ago. Our insurance approved repairs all carry a guarantee and we would have happily inspected your vehicle for you and rectified any accident related issues you have experienced. Please let us know if you require any future assistance.

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