Fix Auto UK - Fix Auto Lichfield Opiniones 207

TrustScore: 5 sobre 5

4,9

Crossfield Industrial Estate, WS13 6RJ Lichfield, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service at Fix Auto Lichfield. Very helpful and friendly staff. Car was fixed quickly. Courtesy car arranged. I was communicated with progress throughout. Very happy, thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Second time this company has helped. First, fixing my car through a no fault accident. Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service car picked up quickly, hire car arranged and then repaired and dropped back within a week. Cleaned inside and out couldn't ask for better Service and Kate kept me up to date at Lichfie... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The process was nice and easy, friendly staff and all repairs - timescales clearly explained. The repair itself is excellent, the only downside being that as it required the removal of two damaged doo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Crossfield Industrial Estate, WS13 6RJ, Lichfield, Staffordshire, Reino Unido

  • 01543 263377

4,9

Excelente

TrustScore: 5 sobre 5

207 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent car repair

Absolutely first class service from the team at Fix Auto, Lichfield and particularly Amy, my main contact. I was regularly contacted and kept up to date regarding parts ordering and the progress of work being carried out through to the return of my car. I would not hesitate to recommend Fix Auto. They certainly took the stress and hassle out of repairing my accident damaged car.

6 de enero de 2022
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Peter,
Thank you for the kind review, I'm pleased you are happy with your vehicle repairs. :)
Many Thanks
Amy

Valorada con 5 estrellas sobre 5

Very good service

Very good service, didn't request the car until all the parts were received and car was nicely cleaned before being handed back to me. Very happy with the result.
Thank you

4 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from all the staff at…

Excellent service from all the staff at Fix auto - it was really good to deal with people who are polite, helpful and seem to want to give the customer an excellent experience. Plus a fantastic job on my car!
Thank you!
I would highly recommend you to anyone

30 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Excellent car repair

This is the first time I have heard of FixAuto and I am very pleased with the way they have carried out the repairs to my car. It was picked up on the Monday morning, Martin the person who collected my car was very polite and explained what was about to happen and he left me with a new curtesy car to use while mine was being repaired. My car was repaired and brought back to me on the Wednesday all work completed to a high standard and it had been valeted as part of their service to their customers. I would certainly recommend them to anyone in need of a repair to their car and I will certainly use them again

21 de diciembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Malcolm Thank you for the kind review we are pleased you are satisfied with your repairs.
Thanks Amy

Valorada con 5 estrellas sobre 5

Amy was really helpful they did an…

Amy was really helpful they did an amazing job to fit me in before Christmas and I'm so happy with the repair and service would highly recommend!

17 de diciembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Alex, You are most welcome :) hope you have a lovely Christmas
Thanks Amy

Valorada con 5 estrellas sobre 5

Great to deal with and made the whole…

Great to deal with and made the whole ordeal of being involved in an accident that little less painful

16 de diciembre de 2021
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Jason, Many thanks for the kind review. Hope you have a lovely Christmas :)
Amy

Valorada con 1 estrellas sobre 5

Shoddy paint prep

After being involved in an accident, my insurance company referred the vehicle to Fix Auto. They completed the repair work and it looked good. However, upon returning the vehicle, after my lease had ended, I have been charged just short of £200 because of the poor preparation work completed on the vehicle (as per BVRLA guidelines).
The report stated:
“The image provided with the inspection report shows there are preparation marks on the Front Bumper. This is highlighted by the zebra board in the first image. The lines of the zebra board are distorted which shows where the preparation marks are in the paintwork.”
I wish I’d opted for the other garage my insurance company suggested. A lot of money to shell out before Christmas.
Mr Branigan

3 de diciembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

We are sorry to hear you have had an issue with the repairs we completed to your vehicle. The Front Bumper preparation marks identified by the lease company are most unusual when replacing the front bumper with a new part supplied from Suzuki. We would of been happy to assist with this issue, to see if the charges were warranted or not, but unfortunately we have received no notification from you.

Whilst your vehicle required extensive and complex repairs to the front and rear end, to avoid it from being a total loss, there should never be signs of previous repair and we take our quality of the upmost importance.

If you would like to forward us the supporting evidence from the lease company we would be more than willing to take a look for you.

Valorada con 5 estrellas sobre 5

Professional

Professional, speedy service to repair my car. It could not have been easier. High level of care and workmanship.

Thank you so much.

30 de noviembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Jonathan, We are pleased you are happy with your vehicle repairs. Thank you for the review :)
Amy

Valorada con 5 estrellas sobre 5

Lovely staff

Lovely staff, speedy service and great quality work!

Made a stressful situation so much easier!

29 de noviembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Lucy,
We are pleased you are happy with the repairs. Thank you for your review :)
Amy

Valorada con 5 estrellas sobre 5

Fantastic service at Lichfield branch…

Fantastic service at Lichfield branch all staff I dealt with were extremely friendly and helpful but in particular Amy went above and beyond to assist me with my repair. I would not hesitate to use them again and I would highly recommend.

24 de noviembre de 2021
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Sarah, So pleased we got the result we wanted to keep your pride and joy on the road. Thank you for the lovely review :)
Thanks
Amy

Valorada con 5 estrellas sobre 5

Everything went great

Everything went great. From 1st call till dropping car back off. Very pleased.

12 de noviembre de 2021
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi John,
We are pleased you experienced a good service start to finish. Thank you for the review.
Amy

Valorada con 5 estrellas sobre 5

Ben and Team - awesome

I was superbly dealt with by Ben and the Team during October. I have a Tesla Model 3 and they don't normally repair Tesla's but did a great job on repainting the rear bumper and fitting a replacement spoiler.

1 de noviembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Paul, We are pleased you are happy with the repairs to your Tesla.
Many Thanks
Amy

Valorada con 5 estrellas sobre 5

Quick and Courteous

The repairs were done quickly and expertly. Ben took my questions and concerns seriously and addressed them courteously. I would use these guys again.

1 de noviembre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Russell, Thank you for your review :)
Amy

Valorada con 5 estrellas sobre 5

Perfect customer service

Perfect customer service from start to finish. The repair work was done to a brilliant standard and they even quoted for extra work that we needed doing (separate from insurance), which was reasonable and we happily accepted for the extra repairs to be done. The car was sorted very quickly and it was all hassle free. Thankyou.

27 de octubre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Beth,
We are pleased you are happy with the service we provided. Thank you for the lovely review.
Amy

Valorada con 5 estrellas sobre 5

Could not see where the damage had been.

The quality of the workmanship was outstanding. I could not see where the damage had been.
Fix Auto went the extra mile by ordering and fitting a replacement part at no extra labour charge, then delivered my car to the garage for MOT testing. The staff were helpful and friendly and made sure they kept in touch. The job took longer than quoted, but it was well worth the wait.

2 de octubre de 2021
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Don,
We are pleased you are happy with the service and repairs to your vehicle. Thank you for the review :)
Amy

Valorada con 5 estrellas sobre 5

All good so far but may have a issue…

All good so far but may have a issue with reversing sensor. Worked ok yesterday but day before had to turn it off as wouldn’t stop bleeping
?????

29 de septiembre de 2021
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Respuesta de Fix Auto UK - Fix Auto Lichfield

Hi Kenneth, Thank you for your review. I hope the sensors are working ok since getting your vehicle back in to investigate?
Thanks Amy- Fix Auto Lichfield

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