My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... Ver más
La empresa ha respondido
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Ver más
La empresa ha respondido
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... Ver más
La empresa ha respondido
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Ver más
La empresa ha respondido
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Escrito por la empresa

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Well pleased with the repair to my 18 month old Porsche and the "customer experience". I hadn't read any online reviews, until now, but based my choice of repairer on quotes/conversations with three other bodyshops, the work Fix did recently to my son-in-law's metallic blue Discovery and discussions with Stewart, the estimator, on what was required and why others could quote £4k more! Job was completed on schedule (six days, pretty good for a new door etc., especially considering the dealer kept it overnight just to change the oil 😨) and we got off on holiday on collection day, without recourse to a courtesy car. I had a slight concern hearing a vibration while we were away but that has disappeared since we got home and took the week's luggage out leaving just my golf clubs and trolley in situ. All good, will make Lant Lane my first call if necessary (🙏 no) in future.

Respuesta de Fix Auto UK - Fix Auto Matlock
Brilliant customer service and work done on my car was absolutely great. Thank you so much auto fix.

Respuesta de Fix Auto UK - Fix Auto Matlock
Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you.
Bad points, the repairs went two weeks over schedule. Once received the car back, was told the front head light was broke but on investigation by my son, it just had not been connected back up.

Respuesta de Fix Auto UK - Fix Auto Matlock
Fantastic Customer Service...
The whole experience was highly professional with regard to regular update communication, it felt as if you knew the person (Kerri) involved who was dealing with you due to her manner and attitude towards you.
The quality and quickness of the
repair undertaken was excellent and the option of having a courtesy car was appreciated...
Although I hope I don't need to use you again 😂 I would highly recommend for any repair work to anyone in my same position
5 * service

Respuesta de Fix Auto UK - Fix Auto Matlock
From the moment I walked in, I was treated with courtesy and helpfulness. Within an hour I had an estimate for the work needed, and when I left the car for repair I received phone updates on progress. It was ready on time, on price and valeted!

Respuesta de Fix Auto UK - Fix Auto Matlock
Great repair. Delighted with the workmanship.
Feedback could have been better with updates/progress reports before and during the work.

Respuesta de Fix Auto UK - Fix Auto Matlock
Great work and great service.
The team took all the hassle out of the process. Collecting and returning my car and the courtesy car. The work was done to a high standard and they even valeted my car before returning it. Excellent all round service.

Respuesta de Fix Auto UK - Fix Auto Matlock
I was kept up to date on everything throughout, everyone I spoke to was absolutely lovely and so helpful, they took my car for repairs and returned it within a couple of days in absolute pristine condition, they exceeded my expectations more than I can say!

Respuesta de Fix Auto UK - Fix Auto Matlock
The staff were always very friendly, helpful and informative.
Really pleased with the service received.

Respuesta de Fix Auto UK - Fix Auto Matlock
I was kept updated every step of the way, from before pick up to after the delivery back to me. The repair was completely undetectable; my car car looks as new. An excellent company with polite, friendly and helpful staff.

Respuesta de Fix Auto UK - Fix Auto Matlock
They made an excellent job of fixing my car it now looks like new. Also they kept me informed of their progress right through the process. Thank you

Respuesta de Fix Auto UK - Fix Auto Matlock
Top quality workmanship, job done and back on the road in the timescale I was given, courteous in the office, all round great job

Respuesta de Fix Auto UK - Fix Auto Matlock
Great service, very friendly people, excellent communication. I recommend them

Respuesta de Fix Auto UK - Fix Auto Matlock
Excellent service, top quality job, very reasonable price, thank you so much, you made my vehicle look amazing.

Respuesta de Fix Auto UK - Fix Auto Matlock
Work done was 1st class. And special thanks to kerry for progress reports (sorry if I got name wrong) but she will know who she is..

Respuesta de Fix Auto UK - Fix Auto Matlock

Respuesta de Fix Auto UK - Fix Auto Matlock
Great customer service, supportive and helpful with regular updates. Fantastic quality of repair and presentation of car at collection; extremely well valeted. I am very happy with all aspects of the service provided throughout, thank you ☺️

Respuesta de Fix Auto UK - Fix Auto Matlock
I recently had a car repair from Fix Auto Matlock, they were amazing and completed the work to a high standard and I would highly recommend them.

Respuesta de Fix Auto UK - Fix Auto Matlock
The staff were extremely friendly and helpful. I had an issue with the timing of the repair and they were very cooperative and flexible.

Respuesta de Fix Auto UK - Fix Auto Matlock
Not only did they do a brilliant job on my repair but they cleaned the car inside and out (and it really was a mess!). The staff are all friendly and helpful. I really can't fault the service. Highly recommended.

Respuesta de Fix Auto UK - Fix Auto Matlock
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.