Fix Auto UK - Fix Auto Redcar Opiniones 93

TrustScore: 4.5 sobre 5

4,4

Trunk Road, TS10 5BW Redcar, Cleveland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The work carried out on our car was excellent and carried out to a high standard. Would not hesitate to recommend this company to family and friends.

Valorada con 5 estrellas sobre 5

The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... Ver más

Valorada con 5 estrellas sobre 5

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... Ver más

Valorada con 3 estrellas sobre 5

After having the car for almost 1 month for repairs we turned up to find the front near side wing misaligned and panel fixing bolts stripped of their protective paint. As such we had to leave it nearl... Ver más


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Trunk Road, TS10 5BW, Redcar, Cleveland, Reino Unido

  • 01642 759100

4,4

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Top work & Reliable service

Comminucation and contact was excellent they kept me i formed of the process and were really friendly and helpful which cant be said for my insurance company. Work was top quality and high standard

17 de diciembre de 2025
Valorada con 4 estrellas sobre 5

My first encounter with Drive Redcar

My first encounter with Drive Redcar. The workshop manager was very polite and helpful. The repair work is first class however whilst the outside of my vehicle was very good the inside was left with water marks on the inside of the door, floor and sills. I had to wash and vallet the inside when I got home.

21 de julio de 2025
Valorada con 3 estrellas sobre 5

Communication was not great

Communication was not great - I felt like I had to constantly chase for an update. Drive were unable to deliver back to where the vehicle was collected from as it was out of their area.

25 de abril de 2025
Logotipo de Fix Auto UK - Fix Auto Redcar

Respuesta de Fix Auto UK - Fix Auto Redcar

Hi Louise

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Redcar

Valorada con 3 estrellas sobre 5

Poor information but ended up a good job

Was informed that the company would come to my house and assess the damage. Was waiting at 9 AM for the assessor only to find out they didn't come out to do this (informed the senior managers about this). They do collect cars if they get authorised to do the repair and bring them back to you. No update given on how the repair was progressing. They had the car 11 days for £1600 worth of damage. Saying all this the repair was done to a very high standard as I had it checked by a friend who is in this line of work for many years.

4 de febrero de 2025
Valorada con 5 estrellas sobre 5

A great service!

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now invisible.
As the vehicle MOT certification expired during the repair work, I was extremely grateful for the arrangement of a new MOT, which was carried out on-site. I was particularly impressed to see the MOT tester's video, which was sent to me prior to collection.
Thank you.

10 de enero de 2025
Valorada con 5 estrellas sobre 5

Great

Great, knowledgeable customer service, before, during & after the vehicle was admitted

17 de septiembre de 2024
Valorada con 1 estrellas sobre 5

My car has been shoddily repaired

My car has been shoddily repaired by an insurance company recommended garage. The whole repair work was fantastic by changing parts then someone has decided to badly touch up the alloys instead of refurbing them even the touch up pen is coming off
I cant believe a garage has allowed a car to leave their premises the way it has trying to cut costs for a £4000 repair job by ruining the whole thing by not completing two alloys its disgraceful and i would never recommend taking a car to them. Wish insurance company would have approved my chosen body shop work would have been top standard. Disappointed to say the least

2 de septiembre de 2024
Valorada con 1 estrellas sobre 5

Took 3 weeks just to replace a door

Took 3 weeks just to replace a door
Car returned with polish compound everywhere, on the wing there are marks of clear coat/ lacquer
The door seal is now damaged from inside and missing one door trim which cover the screw
I would recommend

30 de noviembre de 2023
Logotipo de Fix Auto UK - Fix Auto Redcar

Respuesta de Fix Auto UK - Fix Auto Redcar

Hi Marc,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.

Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto UK

Valorada con 4 estrellas sobre 5

Service was very good

Service was very good - from taking car to get checked re damage and booking in - workmanship excellent- the only downside is whenever you ring you either can’t get through or return calls are slow

13 de septiembre de 2023

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