Very professional service. My car was repaired very well and you can’t even see where the damage was. Car was also cleaned inside and out before it was returned
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Consulta las opiniones de los clientes
The staff were always pleasant and polite during all interactions. They kept me updated at all times, there was a delay for the part which was down to the supplier. Despite this they chased arrival... Ver más
La empresa ha respondido
The finished repair was first class but the time it took to go from estimate to the completed work was not good .It would appear too much work was taken on without sufficient staff to under take the w... Ver más
Due to unexpected circumstances the booking took a while to get set(6weeks) but once in, work only took a week. The damage was a nasty dent and scrape including damage to frame; The repair is to an... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de reparación de automóviles
- Taller de chapa y pintura
- Servicio de chapa y pintura
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Sobre Fix Auto UK - Fix Auto Swansea West
Escrito por la empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito por la empresa

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Información de contacto
PBM House, Kingsway, SA5 4ES, Swansea, Wales, Reino Unido
- 01792580627
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dashcam wires taken out
I found the company to be very efficient and clear in their booking and communications. I was very satisfied with the service they provided.
The one problem I had was on the return of my car I found all the wires unplugged from my dashcam and it left at a tilted angle, as if little care was taken pulling out the wires. This DESPITE my unplugging the power feed in the presence of their representative on handing over the car.
If customers property is interferred with, it should be returned in the state it was originally in.

Respuesta de Fix Auto UK - Fix Auto Swansea West
Very helpful staff
Very helpful staff very quick with repairs nothing was to much trouble explained all the work that they done

Respuesta de Fix Auto UK - Fix Auto Swansea West
Lovely customer service from the team…
Lovely customer service from the team in the office and a prompt repair, done perfectly.

Respuesta de Fix Auto UK - Fix Auto Swansea West
Exceptional service from everyone…
Exceptional service from everyone there, communication was amazing and would highly recommend 👏

Respuesta de Fix Auto UK - Fix Auto Swansea West
Five star
Five star. Good communication throughout. Repair carried out to
complete satisfaction and vehicle returned valeted. Highly recommend Fix Auto-Swansea West.

Respuesta de Fix Auto UK - Fix Auto Swansea West
Customer service at reception very…
Customer service at reception very welcoming
All round service good polite and cheerful

Respuesta de Fix Auto UK - Fix Auto Swansea West
Fantastic customer service and repair…
Fantastic customer service and repair carried out very quickly, would highly recommend

Respuesta de Fix Auto UK - Fix Auto Swansea West

Respuesta de Fix Auto UK - Fix Auto Swansea West
I am not qualified to comment on the…
I am not qualified to comment on the repair but it looks alright! However, it took two weeks to have an assessment appointment and then another 3 weeks for the car to go in for the repair. Booked in for a Monday, car to be collected. Early afternoon the Friday before, I rang to check all in order - oh, we were going to ring you later to say can't take it in due to lack of capacity. I had cancelled/ rearranged all appointments for the following ten days! Why on earth could they not have let me know earlier and why didI have to ring? Next time that could be offered was New Year - 6 weeks later! I stressed through the insurance company that the car also had to be serviced for MOT end January. Car collection and return were excellent- punctual and polite. Customer service on the phone was very good. Did not use courtesy car as far too small. Car returned very clean inside and out.

Respuesta de Fix Auto UK - Fix Auto Swansea West
Terrible people to work for lucky to…
Terrible people to work for lucky to them im not the same person as years ago, they took me in for test day I worked all day from 8am till 4pm, did quite a bit of work other employeed were happy bosses didnt even bother to check in all day after that didnt hear anything back and when I messaged them about payment they ignored they still owe me that day of payment after over a year, dont bother trying to work for them they will take you in let you work all day and then not pay you or get back to you with any feedback free work basically for them people like that really pushes to be the person you never wanted to be again. Dont bother seriously.

Respuesta de Fix Auto UK - Fix Auto Swansea West

Respuesta de Fix Auto UK - Fix Auto Swansea West
Staff were excellent
Staff were excellent. Quick service on drop off and collection. All work completed to highest standard

Respuesta de Fix Auto UK - Fix Auto Swansea West

Respuesta de Fix Auto UK - Fix Auto Swansea West
ry went as we were told.Dates and…
Every went as we were told.Dates and times
A perfect repair All employees were very helpful by all employees

Respuesta de Fix Auto UK - Fix Auto Swansea West
Vehicle Repair
A great service from collecting my car to delivery after completion of the work. Although only a minor scuff looks brand new very happy. Also carried out a valet service. I was also able to track every step. The staff were friendly and courteous and an added bonus they made me a lovely cup of tea when I first called in to have the damage assessed. Thank you all.

Respuesta de Fix Auto UK - Fix Auto Swansea West
Excellent service from Fix Auto Swansea…
Excellent service from Fix Auto Swansea West. From beginning to completion of our car repair we were kept up to date. At collection they explained what had been undertaken and handed over our car

Respuesta de Fix Auto UK - Fix Auto Swansea West

Respuesta de Fix Auto UK - Fix Auto Swansea West
My car had a minor scuff and sensors…
My car had a minor scuff and sensors needed calibration due to it being involved in a small collision when parked in a car park. The staff at the centre were all great, polite and friendly.
The work carried out involved removing the bumper, respraying and the sensors recalibrated, this was all completed to a high standard, with the paint work a clear match. They talked me through the work that was completed with a lifetime guarantee (for as long as I am the keeper).
The car was cleaned inside and out, not something I expected but an added bonus. I would definitely use them again.

Respuesta de Fix Auto UK - Fix Auto Swansea West
CAR REPAIR THE BEST SERVICE
The best service we have received for our recent car repair.The staff were great and very helpful cannot praise them enough excellent company and personnel.

Respuesta de Fix Auto UK - Fix Auto Swansea West
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