My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB
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Consulta las opiniones de los clientes
Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... Ver más
La empresa ha respondido
Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courte... Ver más
La empresa ha respondido
Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de reparación de automóviles
- Taller de chapa y pintura
- Servicio de chapa y pintura
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito por la empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Información de contacto
Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, Reino Unido
- 01257 422166
4,6
Excelente
248 opiniones
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Excellent work done and Excellent…
Excellent work done and Excellent communication while the work was being done, would definitely recommend.
2 de junio de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We are so pleased to hear you were happy with our work and communication. Thank you for your recommendation!
Fix Auto Wigan
Great communication from start to…
Great communication from start to finish. Fantastic job done on car. Ace workmanship. Thanks.
2 de junio de 2026
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate your kind words. We are glad you had a great experience with our Company and the communication you received .
Fix Auto Wigan
Scarily Low Petrol in the Courtesy Car
My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about to run out of petrol.
Also, the delivery man had little understanding of what an older person needs to know about the courtesy car. The handover was far too brief & inadequate.
Communication with their office was good & my own car was very clean on its return.
I lack the technical knowledge to say how well the car was repaired, but at least it looks good.
19 de mayo de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
Thank you for your valuable feedback. We sincerely apologize for the low fuel in the courtesy car and the inadequate handover experience. We are addressing these issues with our team to ensure better service. We are pleased your car was clean and repairs looks good.
Fix Auto Wigan
the service was good.
20 de mayo de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave your Feedback. We are always striving to improve our service so any comments on how we can achieve 5 stars would be greatly appreciated.
Fix Auto Wigan.
It took over 3 months!!!
It took over 3 months to repair my car
I was provided with a courtesy car I was unable to drive as it was too small and low. I am disabled.
When I queried this I was told I was lucky to even have a courtesy car! They had apparently run out. Bear that in mind if you’re thinking of using them.
I received over a dozen text messages telling me that my car hadn’t been repaired. I kinda figured since I was stuck in the house!
It was only after complaining to my insurance company in a very loud voice that my car was miraculously fixed the next day! Coincidence? Probably not.
A complaint has been raised with my insurance company. Hopefully they will not use this company again.
7 de mayo de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave feedback about your experience, I understand your frustration about the duration of the repairs which were caused due to availability of parts as your vehicle is Chinese, With regards to your replacement Courtesy car all our vehicles are larger than the standard Courtesy car entitlement on your policy so may be something to bare in mind when you discuss your renewal. I hope you are happy with the standard of repairs carried out and if you would like to discuss this is more detail do not hesitate to contact us.
Regards
Fix Auto Wigan
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate your kind words! We're so glad you were happy with our fast service and the polite, patient, and friendly staff. Thank you!
Fix Auto Wigan
Nice result but took far too long
I was pleased with the actual bumper repair to my car however it was stressful dealing with the office staff member who was most unhelpful and inefficient. There were too many delays so it took four weeks to complete the job which was far too long.
21 de abril de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate you sharing your experience. We're glad you were pleased with the bumper repair. We're sorry to hear about the difficulties and the delays you experienced. We'll address these issues to improve our service.
Fix Auto Wigan
Respuesta de Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review :)
first class work and very helpful
18 de marzo de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate your positive feedback and are happy you were pleased with our first-class work and helpful service.
Fix Auto Wigan
Professional team very approachable and…
Professional team very approachable and understanding did a great job of all repairs highly recommended
17 de marzo de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate you taking the time to leave us this fantastic review. We are happy to hear that you found our team professional and approachable and were pleased with the repairs.
Fix Auto Wigan
The service was great and the…
The service was great and the communication was on point. Mark picked up the car and he was quite professional. My car came back looking brand new.
11 de marzo de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate your five-star review! We're happy to hear that you found the service great and the communication effective. It's wonderful your car looks brand new.
Fix Auto UK
Alan Barrett would use recommend to…
Alan Barrett would use recommend to anyone as did a first class job on my car very nice people to do business with can’t give enough praise for a first class experience thanks guys
18 de marzo de 2026
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Wigan
We're happy to hear that you had a first-class experience with us and that you would recommend our services. Thank you for your kind words and positive feedback; we appreciate it!
Fix Auto UK
Fantastic service and great repair…
Fantastic service and great repair work. Communication could have been better at the start, but once things got going the service was quick and the end result was very good.
26 de febrero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We're glad you are happy with the repair work. We appreciate your feedback about the initial communication and we'll work to improve our processes. Thank you!
Fix Auto Wigan
Excellent work carried out and car came…
Excellent work carried out and car came back spotless
25 de febrero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We're happy to hear that you were pleased with the excellent work and cleanliness of your car upon its return. Thank you for your positive feedback!
Fix Auto Wigan
Repairs to Motability car
Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courtesy car. In all honesty I didn't like the courtesy car but it did the job it was clean inside and out. When my car was returned it was in a much cleaner condition than it was when it went.
12 de febrero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate you sharing your experience! We're happy to hear that you were kept informed and satisfied with the repair work. We're also glad the courtesy car was helpful, and that your car was returned in an improved condition. Thank you!
Fix Auto Wigan
My experience was good over all but I…
My experience was good over all but I thought you would have cleaned the inside of my car as there was durty hard marks on my door so that’s what I give 4 stars
12 de febrero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate your feedback and are glad your overall experience was positive. We're sorry the interior cleaning did not meet your expectations, and we'll review our procedures.
Fix Auto Wigan
Great service and friendly staff
Great service and friendly staff. Repairs were quick and car came back looking brand new inside and out.
4 de febrero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We appreciate your positive feedback and 5-star rating! We're happy to hear you were pleased with our fast repairs and friendly staff.
Fix Auto Wigan
Really appreciate the work carried
Really appreciate the work carried out on my car and also the car been washed and cleaned . I would recommend Auto Fix to everyone in confidence.
19 de enero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We're happy to hear that you appreciate the work completed on your car, including the wash and clean. We appreciate your recommendation to others with confidence!
Fix Auto Wigan
Excellent service
6 de enero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We really appreciate you taking the time to leave a 5 star review :)
Very polite and helpful customer service
Very polite and helpful customer service.
Arranged a suitable time to pick up and drop off car.
Regular update on the repair.
14 de enero de 2026
Respuesta de Fix Auto UK - Fix Auto Wigan
We're happy to hear that our customer service was helpful and polite. We appreciate your positive feedback regarding the pick-up, drop-off, and repair updates.
Fix Auto Wigan
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