I ordered a window board, when in store a lovely lady helped me purchase and made me feel very welcome. I have since been back to purchase more window boards and will be back when we are ready for a o... Ver más
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Consulta las opiniones de los clientes
Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Ver más
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Ver más
Even when delivery company messed up and left my parcel for 3 days on the rain at different address than what's been written on the boxes. They have picked my concerns as first priority and helped... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Información de contacto
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Reino Unido
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 11% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de FIXIMER
Great service and product
Great service and product. All came well packed and undamaged. Thanks

Respuesta de FIXIMER
Oak shelving
Beautiful oak product. Great service. Quick delivery. Would highly recommend.

Respuesta de FIXIMER
POOR EXPERIENCE
Let me start with delivery. I was told the items would be delivered on Tuesday, which worked well for us. However, we experienced multiple delays and were given unclear information about the status of the delivery. Despite numerous attempts to contact the delivery service, the items were delayed again. We understand that postage companies can experience delays during peak times, but this was not communicated to us. One issue was that the items couldn't fit in the lorry, then the next day, the van couldn't get to our house, which is hard to believe as it's a standard-size road and the driver on Friday managed fine, This was not communicated to us at the time but instead was used as excuses when questioned. The items finally arrived on Friday, but they were damaged. We are awaiting a response and will update this review accordingly.

Respuesta de FIXIMER
Quality and rushed an additional order…
Quality and rushed an additional order out when I needed an additional step

Respuesta de FIXIMER
Great Experience
Great Experience
My order arrived in good time and well packed. The videos explaining how to do the stair work are both helpful and detailed.

Respuesta de FIXIMER
Not received order yet will write a…
Not received order yet will write a review when I receive my products, very helpful on phone a nice friendly service

Respuesta de FIXIMER
Easy to order from website and prompt…
Easy to order from website and prompt delivery. But would have liked an email to say when delivery was expected rather than just turn up.

Respuesta de FIXIMER
10/10
10/10. Excellent products, delivery was good and within their advertised timeframes for each of my orders I have placed with them. Customer service was brilliant, quick and effective at answering my queries. Would recommend to friends / family and will be returning in the future for any future products I require.

Respuesta de FIXIMER
Great service the women I spoke to in…
Great service the women I spoke to in sales was very helpful and quick delivery
Product as described came in time frame…
Product as described came in time frame given.

Respuesta de FIXIMER
Great products and great company to…
Great products and great company to deal with. Helpful staff and swift dispatch
Professional and quick service
Professional and quick service. Very good contact.
Excellent service
Came fully protected in beautiful condition will do the job perfectly it’s just down to me now but the videos will help as they are very informative well done

Respuesta de FIXIMER
The handrails are sturdy and attractive…
The handrails are sturdy and attractive in natural oak. Being picky, I would have appreciated them being even smoother.

Respuesta de FIXIMER
This is the second set of stairs I’ve…
This is the second set of stairs I’ve had from fiximer they are great quality, fairly easy to install and look amazing and a lot cheaper than new oak stairs

Respuesta de FIXIMER
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