I ordered a window board, when in store a lovely lady helped me purchase and made me feel very welcome. I have since been back to purchase more window boards and will be back when we are ready for a o... Ver más
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Consulta las opiniones de los clientes
Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Ver más
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Ver más
Even when delivery company messed up and left my parcel for 3 days on the rain at different address than what's been written on the boxes. They have picked my concerns as first priority and helped... Ver más
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Información sobre la empresa
Escrito por la empresa
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Información de contacto
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Reino Unido
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 11% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had an issue where the I ordered oak…
Had an issue where the I ordered oak veneered newel post cladding kit without realising I needed the oak veneered “mitred kit”. upon arrival of package I phoned Fiximer and expected that they would work with me and provide the kit I require where I was willing to pay for the return of the package and wanted to order the mitred kit, instead I was told I have to make my own arrangements because Fiximer gets preferred rates for delivery of items and they won’t pass on those discounts to me and also told me they would email me their return policy document as they charge 10% on returns. I have returned the items but Fiximer made it as difficult as possible firstly asking to provide order number and then address etc. although they knew it all along and now they have deducted around 25% of the total order amount. Fiximer showed no interest whatsoever in my order hence I used another supplier as they were more keen to charge a percentage on return goods and did not help me to return goods.

Respuesta de FIXIMER
Oak stair cladding
Excellent speedy delivery, well packaged. Would highly recommend.

Respuesta de FIXIMER
Had a slight issue with my initial…
Had a slight issue with my initial order but that was entirely my fault. The Fiximer team helped me resolve my order including a refund of some parts and reorder of others without any problems. Delivery was prompt and well packed.
The items purchased are of superb quality, even with my limited woodworking skills they look really nice.
Great company to do business with.
Oak Stair Caps and Service
Website very good and clear.
Communication very good.
End product as expected.
Only negative was the wrong items were delivered initially but replacement were sent out very quickly and caused no delays.
Faye is a credit to the company with her friendly approach and communication. Due to her approach, happy to give 5 stars.

Respuesta de FIXIMER
Amazing service excellent stuff
Amazing service excellent stuff
I am very happy with everything thanks to sales department
Fiximer newel oak cladding.
I spokenwith Fimimer before purchasing newel oak cladding and they were very helpful. Items came within days but one item was damaged (a clamp for fitting the cladding), so I called Fiximer and a replacement was with me within days. Very good service.

Respuesta de FIXIMER
Really pleased with the product and the…
Really pleased with the product and the company were really quick with getting the order out and delivered. Would definitely use again .

Respuesta de FIXIMER
Fast delivery and excellent quality.
Excellent customer care by Angie
The reason for five stars was after two so called failed delivery attempts by FedEx who failed to call on arrival, as it was to an airport I called Fiximer &spoke to Angie who was brilliant. She called me back when she said she would & had the parcel delivered to me within two hours. I take my hat off to her as she saved my bacon.
Regards
Graham
Padstone Build Ltd

Respuesta de FIXIMER
Products are as described
Products are as described, high quality products , orders are delivered fast , tracking always provided.
Oak vaneer stair kit
Great quality products at very competitive prices. Delivery was quick and all items well packaged to prevent damage

Respuesta de FIXIMER

Respuesta de FIXIMER
Top quality material
Top quality material. We had a problem with the delivery from FedEx but Fay at Fiximer sorted everything out for us. Customer service from Fiximer is top class

Respuesta de FIXIMER
A great company to deal with
A great company to deal with. Faye was brilliant , and keeping contact every step of the way. A very nice lady !!! Extremely helpful. Would recommend this company

Respuesta de FIXIMER
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