Floor Covering Brokers Carpet One Opiniones 

We had a complicated installation it went without a hitch. All deadlines were met which was critical as this was an emergency replacement and installation due to a flood.

Looking forward to working with them again in the Spring . . . My saleslady is a flooring expert and could not have been more helpful. And, their gigantic showroom must have the best selection of LVP north of Grand Rapids.
The installation crew was very personable and expert at laying the flooring, however I was unhappy with how they reinstalled my baseboard. The crew was obviously ready to move on to the next job and didn't take the time to do a quality job. That said, Floor Covering Brokers made it right and I'm VERY HAPPY with the overall experience and my choice.

Pleasant and professional sales and installation staff. Called back to redo vinyl areas that did not stick/seal.

Great help in coordinating many rooms and areas into one feeling. Love the products and help.

Easy to work with. Delivered as planned. All good and happy with our purchases.

We had a great experience while choosing our carpet👍 We were extremely pleased with the finished carpet👌 We will see you again😊

Great product choices, quality and experienced personnel and great installation work!!!

Ordered custom blinds. Arrived earlier than expected, exactly what we wanted, Easy installation and product quality was excellent!! Great people to work with. Highly recommend Floor Covering Brokers Carpet One!!!

We use Floor Covering Brokers when ever our projects call for flooring. The sell great products, have friendly service and get the jobs done on time.

Amazing product and service. I wish all contractors communicated like they do. Everything was installed on time and we are thrilled with the finish work.

Very please with our sales girl Kristen. She is very good at what she does.
Only issue we had was we were short on products. This is frustrating cause it pushes you back when trying to get things done.

Great service in sales and great service at the warehouse, nothing is broke here so don't try to fix it. You guys and ladies rock!

I had a challenging situation that was solved by Floor Covering Brokers in two ways: first, salesman Mike Sedgwick was willing to look at several alternatives and help figure out what material would work best in a hallway that is sometimes colder than 40 degrees in the winter. As far as installation goes, Dave and David were unbelievably quick and efficient and their craftsmanship was really terrific. The material being replaced was old and literally pulling up the subfloor. Rather than removing the old floor, instead they built a new subfloor and the new floor is solid and looks great.

I can not say enough about Floor Covering Brokers! The kind attention we received from the moment we entered was outstanding. We are very grateful to Kristen for all her help and answering our many questions. Her eye for color and home decor is excellent and we could not be happier with our flooring choice!

Kristen in sales and Robert in service were both great to work with. Very helpful and knowledgeable!

Our experience with floor covering brokers has been good. The receptionist and staff on the floor greet us warmly . Our salesperson Kim Cassady is excellent. Knowledgeable and truly committed to custermer satisfaction. We have however experienced issues with our product itself . And have had the pleasure of dealing with Mike as well as our installer Brian along with Kim. All have been kind and courteous and have not hesitated to make the trip to Grand Rapids as they troubleshoot this issue. We are confident our issue will be resolved soon. We have been assured by all 3, they will not stop until we are completely happy. And have demonstrated to us that Floor Covering Brokers is committed to customer satisfaction.
Clearly displaying sincere concern and steadfast belief in their company. Which we find impressive. It has been our pleasure dealing with your staff and company.
Sincerely,
Jim and Pam Essenburg

helpful friendly staff. Prices are good and competitive. Lots of products to choose from. I would, and do recommend this company regularly.