Floor Covering Brokers Carpet One Opiniones 

Our vinyl planks look amazing. Michael was very helpful.

It was wonderful dealing with floor covering brokers. Staff was friendly, helpful and knowledgeable. Our flooring looks great and was exactly as expected.

Couldn't be happier with my new backsplash! Great job and help with the process!

Wonderful company! Everyone is so kind and helpful.

On time and a great product.

good crew good work

Kristen was a great help with planning my bathroom renovation and an additional fireplace. We will use Floor Covering Brokers for future needs.

We ordered a laminate product after visiting the showroom. We were specifically asking for a 12 mm thick product for a project with floor issues. We were told the one we picked out was 12 mm. When we were setting the tolerances for the wall trim, I called to double check the thickness and found out it was only 7.5 mm thick. We relied on the professional staff to know their products. Also, we found that the price we were charged was not the sale price listed on the web site. In the end we were able to reorder a different product at the correct price, but it was a hassle to have to plead our case and push for a resolution.

Kristen did a great job helping us determine which flooring would be best and made the whole process simple and easy.

From Kristen's expertise and knowledge helping me with materials and design to Mike doing an absolutely first rate installation AND clean-up!! We are SO happy with the results. FCB will be on the team doing our next house for sure.

Service was great and timely. Prices were good. The rugs I bought (Dalyn Geneva in Gray and Taupe) are beautiful and appear to be well made (time will tell). So far very satisfied!!

We have had two great experiences working with Kristen at the Traverse City Store. They have an excellent flooring selection, great installers, and Kristen always added such a personal touch. They always showed up on time and responded promptly to any questions. I would use them again in a heartbeat!

We had wonderful customer service UNTIL we purchased our flooring and had to wait for delivery. We were told it would be approximately three business days until it came in. We are currently sitting at the two week mark and cannot even get a return phone call to our multiple voicemails we've left! Unbelievable. And because we'd like our flooring to match, they know they've got us. Very disappointed.

Jim was very helpful and polite; measured and figured and answered questions. Adjusted amounts as I decided to pare down the number of rooms. Sent a great installer to prepare the unexpectedly rough surface for installation, and to install. The flooring looks wonderful.

Service was great and very helpful and knowledgeable. The price for tile was higher than other places.

Mike was so helpful in picking our tile for the bathrooms. Great suggestions!
We would recommend this to everyone. We would shop there again.

Thank you for the great customer service.

Very professional, prompt and courteous. A pleasure to do business with. Highly recommended. Will do repeat business.

The individual that came to show us carpet samples was very helpful. And when she found out one was not in stock she came with samples close to what we had

They did a good job with everything....very well pleased.