Flooring UK Opiniones 

Disgusting customer service womt admit there carpet is faulty flattened pile and backing is delaminating from the pile sandy dust every where looks like a 10 year old carpet after just 3 months worth of use state's on website heavy domestic carpet suitable for use on stairs and heavy trafficked areas yet complain and all of sudden I've chosen the wrong carpet for use on stairs and also blame it on poor fitting which is also total nonsense totally useless company that domt have clue what there talking about have text book excuses to.try blame everything else but the product they sell they have no knowledge of the products they sell either as there falsely selling products that arnt fit for the purpose they state on there website totally avoid at all costs domt waist your money on substanded products and awful customer service and any gaurentee is non existant.

Excellent service.
Good quality product at a reasonable price.
Staff answered my question relating to cement floors in a speedy and knowledgeable response.
Delivery was also speedy and all planks arrived undamaged.
Highly recommend Flooring UK

High quality flooring for a decent price and came fast. The flooring is nice quality too, and there were no damaged planks. The customer service team were also very helpful and allowed me to nominate day of delivery. I really wish that I could give more than 4 stars, but the courier service could be better.

The website states kerb side delivery (in my opinion it should be on the check out page to make this transparent to customers), and I appreciate this. However, the delivery driver left the palette outside the building. As I was home alone it took a long time to even move the tiles to a safe place; the driver refused to push the trolley 2 meters inside my downstairs foyer (no lifting required). I’m not asking for them to bring it to my flat, but at least help into a safe place? I organised someone to come and help me lift upstairs but would’ve been nice to have a slight bit of help, or allowing me to move the trolley inside.

Opting for a courier that helps with lifting (even for a premium) would really help people like me.

I ordered 70SqM of luxury vinyl click flooring on Sunday evening and it arrived on Tuesday afternoon. Great I thought!

A similar quality vinyl from B&Q was £1000 more expensive, and would be delivered in 14 days.

It seemed like a no brainer to get your flooring from Flooring UK so I purchased.

The flooring was professionally laid but within 3 months, the vinyl started to lift. The vinyl click edges started to crack and broke off. It certainly is not waterproof. One section, under the dining table, looks like it has been down for 6 decades, not 6 months. I still have half a pallet in the garage and I think it is going in a skip. I wouldn't sell it because I wouldn't want anyone else to experience what we have been through. I feel duped!!

I would think twice before you order off this company.

I ordered some of their Rigid core flooring as it is much cheaper than the EvoCore equivalent. Great product, seems very tough and was easy to put down.

I was so pleased with the flooring I placed a second order as I decided to use it in our hallway too.

Great communication by Flooring UK, fast delivery and the flooring well very well wrapped, not a single plank was damaged out of 110 planks.

Would definitely recommend.

When contacting Flooring UK we clearly stated no less than three times that the bottom of the door needs to be sawed and installed. The clerk said that it will be handled properly, Don't worry, the price quoted includes all items.
But the result is that the doors installation and bottom sawing are not done after the carpet is laid. When I contacted Flooring UK on the second day, the clerk said that each door will be charged 15 pounds. I have a total of seven doors. cheated? this is my experience

Good product, good price, really good delivery.

Found exactly what I was looking for on this site, great price and was able to order samples before buying. Product came really quickly, there was a slight hiccup, but I rang and spoke to Kate who dealt with my issue straight away. The next day I had everything put right and am very pleased with what I ordered.

Received an excellent product from Flooring UK, together with fantastic backup when we wanted to exchange for colour (initially we didn’t obtain samples in advance). Our timescale was a test for them but they came through superbly

We ordered new sheet vinyl for a large difficult area in the kitchen and dining room. Hughie and Danny the fitters were brilliant in managing to lay it in one piece and finishing off. They even prepared the uneven floor and completed a vey difficult project

Many thanks
N. Wilson

Recently obtained some flooring from the Warrington branch of this company.
I can’t tell you how good this place is
We dealt with Keith and Dave, who were bough helpful and supportive and a veritable mine of information to help our choice
Special thanks to Dave, who had to deal with us twice!
We also spoke to other members of staff by phone who were also great
The flooring was value for money with a varied choice
Don’t go anywhere else!
Jan and Ron Warrington

I recently ordered some luxury click vinyl flooring from Flooring UK and have been impressed by both the product and the response received from customer service.
I received the order within a few days of placing it, and everything was in perfect condition. I had a query regarding the specific product I received, and this was responded too quickly and professionally by the company.
The product itself has been installed and looks fantastic. Would highly recommend this company.
Special thanks to Katie and Lucy who went above and beyond to help me with my order.

Great company,ordered some laminate flooring at a good price ,was delivered within a week,very well packaged and the free shipping was a good bonus too.. Will use again.

In today’s society, few companies have a customer service centre like this. Prompt yet polite replies, helpful advice and friendliness in abundance!

Equally, their products are of amazing quality and price. I paid double in a famous store for very poor quality. Will be purchasing more.

A tip: ask for free samples as Grey Mountain oak is much darker than in the picture. However, even if you do get it wrong, they will sort out any issue.

Fantastic and well done. A special mention to Kate and Lucy.

Excellent company, you actually have to see for yourself how well the packaging on your flooring is, great communication and very fast delivery.

Company recommended by my daughter who was very pleased with their service, floor lay and fitting.
We went to Warrington store after conversation on phone and was advised to go and view laminated and roll end carpets.
Spoke to Jason who was extremely helpful and gave good advice and a great price for supplying and fitting of our two bed bungalow with full laminate through lounge and hallways, and roll end carpets to bedrooms.
Jason kept great communication and delivered the laminate to acclimatise a couple of days before, Carpets were delivered in time, then Jason arrived on time on the day as booked and worked from 9am to almost 7pm right through fitting the laminate inc suitable underlay for under floor heating, and strips,
He included the fitting of cushion floor we bought elsewhere as not sold by Flooring U.K. to kitchen and bathroom too.
He did an amazing perfect job of the lot and we would very highly recommend!
The carpet fitters arrived the day after and also did a perfect fit of carpets to bedrooms.
The whole service went without any issues.
Jason returned today to fit additional door entrance with our left over laminate to finish the house off.
What a difference all the new flooring makes and we’ve had lots of nice compliments on it all and we’ve recommended on to others.
10/10 Floiring U.K.!!! 👏👏👏

I have never used this company before so I took a chance and I'm I did. I did get sent the wrong colour for my floor so when I emailed them I got a response straight away very apologetic and within 2 days my new floor arrived that's good service when your problem is dealt with so quickly. Definitely use them again.

I just want to say how efficient your company is! I placed my order on Tuesday and it arrived in perfect condition on Thursday. I don’t usually buy online without knowing what the item looks and feels like, but this company was recommended to me because of their honest descriptions and fast delivery & competitive price. That is why I chose Flooring UK and ordered online. Thank you so much.

Visited and ordered in the Warrington showroom. Good service and lovely flooring for a decent price. Delivered themselves 2 weeks later (which I asked for). Would use again.

Great prices and my flooring looks good. Arrived on the Monday after ordering Wednesday night.