I ordered samples from a few different flooring companies, and Floor Street’s flooring really stood out for its great quality. The samples were also delivered quickly, which was a great start.... Ver más
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Consulta las opiniones de los clientes
I heard from Davinder via WhatsApp after walking away from my basket yesterday evening. Im glad he reached out as I was a little overwhelmed with the colour choices and fitting types. After a good cha... Ver más
Sean was very helpful and confirmed i had measured the correct amount for square footage. Link for payment sent and transaction and delivery dates & payment made within 10 minutes of our chat
Ordered my flooring today after a phone call and then messaging with Davinder super helpful and efficient! Can’t wait to get our flooring! Will write another review once received!
Información sobre la empresa
- Tienda de pisos
- también en la categoría
- Proveedor de suelos de madera y laminados
- Tienda de alfombras
Escrito por la empresa
Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Información de contacto
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service
I haven’t received my flooring yet, but I wanted to leave a review for the amazing customer service I’ve received from Sean so far. I’ve had so many questions while trying to choose the right flooring, and Sean has been incredibly helpful, patient and knowledgeable throughout.
He’s given great advice and answered all my questions. Really appreciate all the help so far and I’m looking forward to receiving the flooring!
Brilliant service
Davinder was great! Provided useful information and helped was always willing to help out.
Good value products, quick customer support
A discount code direct from the site was not working which prompted me to call their hotline. On the call I got through to Davinder who was quick to understand my issue and helped me place the discounted order by generating the invoice and sending it by email. His speed over the call and later WhatsApp message exchanges meant I was able to submit the order in time for the cut-off to get my preferred delivery date. This was my first dealing with Floorstreet and definitely recommend them based on their prices and rapid customer support.
Great service
Great service. Friendly, knowledgeable and gave all required information to get product collected today.
Thanks 👍
Great customer service
Davinder was super helpful, he checked in straight after I ordered my samples to offer his support and followed up a few weeks later to get my order in before the end of the sale. He made the process super easy!
Davinder has been terrific
Davinder has been terrific. He was able to recommend someone to lay my floor as well as everything I would need for the job. Whilst my property purchase took substantially longer than expected, Davinder would touch base from time to time. This was fantastic as he knew exactly what I was ordering when I was finally ready to go. One less thing to worry about in an otherwise stressful property purchase. Thanks, Davinder!
Great service
Great service. Really good to have Davinder as a single point of contact throughout the process of purchase. Also provided alot of advice regarding underlayer etc. Will definitely recommend.
Davinder was great
Davinder was great, quick responses and out of office hours. Helped make the process smooth and stress free.
Customer Service levels at Floor Street
From the time I picked up the phone to Floor Street and was greeted by Melo, through to my dealings with Sean, I have to say that I was very impressed by the superior customer focused help, efficiencies and overall courtesy I received. Sean couldn’t have been more helpful or efficient and I found myself comparing our own company’s customer service levels with what I experienced today and I have to say we could learn a thing or two from the staff at Floor Street. Sean is setting standards here that we can only hope to achieve in our own business. Keep up the good work and thanks again for your help and my overall positive experience. The product isn’t half bad either 🙂
Sean provided great advice and…
Sean provided great advice and communication was spot on. Thank you!
Great service
Sean helped me order the correct flooring and underlay via Watsapp. Made the process very smooth and easy
Great Price & Customer Service
The price was unbeatable and Davinda was very helpful throughout the process in helping chose the correct underlay and amount of flooring we needed.
Would highly recommend Floor street (& Davinda) for anyone looking at changing their flooring.
Great service from Davinder
Was unsure of quantities of flooring I needed and type of underlay I should be getting. Was recommended to speak to Davinder and he sorted everything out for me. Has given me great aftercare advice and has replied to all messages/queries really promptly, even out with usual office hours. Would highly recommended especially Davinder who has provided 5 star service.
Floor Street
The company, and especially Davinder , provide and efficient service by guiding me with my purchase. I really appreciated his professionalism and honesty.
Davinder was very helpful and lovely to…
Davinder was very helpful and lovely to deal with! Thank you again!
Amazing customer service
From start to finish I couldn’t complain on the customer service I received from Sean at Floor street. He contacted me via WhatsApp and was able to answer all questions I had straight away. From offering discount to advice on the products he showed fantastic customer service. I have received my carpet and stair runner today and the quality is amazing. I am am really pleased I purchased form floor street and will 100% use them again for future flooring needs
Great service from Davinder
Davinder was a great help in guiding us to our choice and ensuring we were happy before making our order.
Hopefully the delivery and product live up to expectations.
Davinder was super helpful
Davinder was super helpful and really efficient. Placing the order was very simple because of his help. Many thanks.
Thanks Davinder!
I have been dealing with Davinder over the past few weeks to process my flooring order and wanted to provide a review for his great service. We had some laughs on the phone and he was very patient with our order as we had to work around an extension timeline (things constantly moving). So, thank you Davinder! It was a pleasure working with you.
Davinder was super helpful
Davinder was super helpful, what an absolute gent. Fantastic product with superb service at a brilliant price. You can’t ask for more than that!!!!!
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