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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed an order on this website and received no updates about the shipment for almost two weeks. During that time, I did receive several promotional emails, but no information about my order,... Ver más

Valorada con 4 estrellas sobre 5

My excperience with FBM was pretty good, the acne parches really helped me and i really love the facemist because of how refreshing It is but i think that some things were overpriced such as the look... Ver más

Valorada con 1 estrellas sobre 5

I orderd a few products for my daughter a lip gloss an eye shadow and 30ml moisturisers cost me $52 aus biggest rip off but my daughter really wanted it as she is a big fan. But all in such a disappoi... Ver más

Valorada con 1 estrellas sobre 5

Wish I’d read these before I put my order in for my daughter before Christmas!!! Absolutely crap! No response, no replies no nothing!!!! Now going to have to go through my bank to claim my money back... Ver más

Información sobre la empresa

  1. Tienda de cosméticos
  2. Proveedor de productos de belleza
  3. Tienda de artículos de belleza
  4. Fabricante de productos cosméticos
  5. Industria cosmética
  6. Tienda de salud y belleza

Información proporcionada por diversas fuentes externas

florence by mills is a clean beauty brand that is made for all skin types. We believe that natural ingredients make for the best skincare and makeup products.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Order some products on Black Firday - now i am the RED

Order some products on Black Firday, i expected long wait time of 8-10 days until shipping, but evan after that no word and reply to request for support.
i guess the money is lost, but i hope future potential buyers will see this before trying to spend money

23 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn't get the item or the refund

Frankly the worse customer experience I have ever had.
I bought a product from Spain 3 months ago, and after a month of waiting it appeared in the tracking that it was delivered in Germany. Customer service insisted that it would be delivered soon.
I obviously asked for a refund, that i'm still waiting for. They say they are waiting to recieve it back to their warehouse.
Complete lack of professionalism from customer support. I would not recommend them to my worse enemy.

19 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My daughter is a big Millie Bobby…

My daughter is a big Millie Bobby Brown..for her 14th birthday I thought I'd make her happy with a mascara from her idol... plus some other stuff from Florrence by mills. the mascara is totally dried out ..i sent an email and they asked me to send pictures...i'm waiting ..but now i read here that it probably won't work out...so sad...BIG NO !!

9 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I would have read the reviews on…

I wish I would have read the reviews on here before placing an order. My daughter is a big Millie Bobby Brown fan and the products get good reviews. We placed an order for many of her items. Shipping was slow and I had to email them after a week. We get the package and one of the main items is missing. There’s no invoice slip in the box and the website says order complete. I email right away with a photo. No response. I reach out to them on Twitter and no response (even though they post every few days). I email again and nothing. Requesting a refund through my credit card. What a huge shame. The products seem good and we would be happy to wait or get a refund if they would just communicate. No response is a major fail and we won’t order again. Millie deserves better than this.

13 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from here

These people are scammers I got my order and half of it didn’t come and then some of it looked tampered with so DO NOT BUY FROM HERE!!!!!

17 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid placing any orders on website, they will be cancelled.

My order was cancelled on two separate occasions. First time i was told that the billing and shipping address of my bank account must match (still waiting for refund on that one). I was pretty understanding and fixed this and placed another order, only to later see that it was cancelled as well. The explanation this time was that I was using a VPN (isn't everyone nowadays?) since when are VPNs not allowed while shopping online. Disappointing experience and company altogether. I would think twice before placing an order on their website.

4 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not receive my items

Did not receive my items and will not refund money. Customer Service provided no help. I asked to speak to someone directly on the phone, but the only response was through email and responses were flippant and unprofessional.

Just to be clear, this is not about the products. My daughter, as do I absolutely love Millie Bobby Brown and her products. I have spent a significant amount of money on her products, but given the way this issue was handled, I will never purchase again. I am so disappointed in this company.

27 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Literally didn’t get my items

Literally didn’t even ship my full order to me, from these other reviews i think i’m lucky i got any of my order at all. So disappointed. and yeah, customer service DOES NOT respond at all, & i tried multiple ways of contact.

12 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Built to lash mascara

My friend ordered the built to lash mascara only to find that when she opened it, the brush and completely fallen off the stick and was stuck in the tube. She’d spent money on this mascara and was extremely upset about it.

6 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy :)

My excperience with FBM was pretty good, the acne parches really helped me and i really love the facemist because of how refreshing It is but i think that some things were overpriced such as the look Alive eye cream. I got a free sample of dreamy dew moisturizer and the only thing i thought of It was that it smelled really bad.

3 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

#FLORENCEPANEL

#FLORENCEPANEL
I can't find the product on the Ulta web site so I came here.
I received a free sample of Florence by Mills to try. I have very oily skin so I don't normally use a moisturizer, but went ahead and tried it. I have two spots on my chin that tend to feel dry. After using the Dreamy Drops Hydrating Serum for two mornings, I no longer fill those spots on my chin. I feel this serum helped balance some of the oily spots too. Would defiantly suggest someone try this product.

4 de abril de 2022
Opinión espontánea

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