Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Wanted to swap my return flight for a different date soon after booking and they tried charging me £160 penalty that they wouldn’t move on. I understand there being some fee for doing so but as extort... Ver más

Valorada con 5 estrellas sobre 5

I was well pleased how efficient the service provided in booking my flight meticulously from the start to end.In particular I was handled very politely by Mohit who was able to suggest various flights... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very poor customer service, particularly with regards to cancellations and refunds. I booked my flight through on Indigo airlines through Flysharp and the flight was cancelled by the airlines. I was p... Ver más

Valorada con 5 estrellas sobre 5

Was really worried about my trip for ‘Umrah in thebholy month if Ramadan being cancelled 😢 due to the ongoing situation in the Middle East. However, after speaking to MANVI i was reassured she helpe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

www.flysharp.com is a UK based cutting-edge online travel company committed to providing travellers with unbeatable value on global journeys. Specialising in both flights and hotels bookings, Fly Sharp serves a diverse array of travellers, whether one's plans are for leisure, business, or spontaneous getaways. The company is renowned for its enticing offers on last-minute deals and premium travel, including distinguished business and first class options. A hallmark of Fly Sharp is its robust alliances with prominent airlines, ensuring competitively priced flight tickets that facilitate dream journeys without financial strain. Fly Sharp's user friendly website is designed for simplicity, transforming booking into a seamless experience. Fly Sharp presents a vast selection of curated deals on flights and hotels that cater to a spectrum of tastes and interests, ensuring every traveller can find an experience that resonates. With a team of experienced travel advisors, exceptional customer support is provided 24/7, year-round, affirming Fly Sharp’s dedication to service excellence. In terms of assurance, Fly Sharp holds IATA Accreditation and is a Civil Aviation Authority's ATOL member, offering financial protection on many flight and flight-inclusive holiday bookings. Many of their flight bookings and flight-inclusive holidays include financial protection for customer peace of mind. Please verify which protections apply to your individual booking and consult our booking conditions for more detailed information on financial protection. Set off on your next escapade with Fly Sharp, where value, convenience, and a world of possibilities are always within reach. Embrace the straightforwardness and trustworthiness in every booking with Fly Sharp.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Don't use this company

I booked my India holiday with this company.
Once they got my money, any help i required, i got no answer. No one answers the phone and no reply to my emails. Don't use this company.
My booking ref was EF61908

17 de febrero de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Kishor,

We would like to sincerely apologize for the inconvenience you have experienced with our service.

In order to rectify the situation, could we ask for your booking reference number and details of the issues with which you needed help. This will enable us to investigate the situation further and make amends accordingly.

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Kunal was very helpful with the query I…

Kunal was very helpful with the query I had. He has assured me of full support if required during these uncertain times.

7 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Syed,

Thank you for taking the time to share your feedback. It's great to hear that Kunal was able to assist you effectively. Providing a high level of service is always our primary objective.

Regards,
Fly Sharp

Valorada con 1 estrellas sobre 5

I had a very concerning experience with…

I had a very concerning experience with a recent flight booking and want to warn others to be careful.

Back in February, I was searching for tickets on Fly Sharp. While I was in checkout (without paying), I received a call from an agent named “Sarah,” who helped me complete the booking. That ticket was genuine, and I travelled successfully. She then asked me to save her number for future bookings.

Because of that experience, I trusted her.

Recently, I contacted her again to book travel to India (returning with my wife and son). She assisted me and asked for £700 payment to an account under Flight Hunt Ltd. When I questioned this, she said it was associated with Fly Sharp. Based on my earlier booking, I trusted her and paid.

Unfortunately, the ticket I received was fake.

After payment, she stopped responding. When I contacted Fly Sharp directly and asked for “Sarah,” they denied any knowledge of my booking. This is very concerning, as it suggests someone had access to my previous enquiry and used it to gain my trust and scam me.

I have reported this to the police and lost £700. While I am not directly accusing Fly Sharp, they should urgently investigate how customer data may be accessed or misused.

My advice: only pay through official company channels, verify bookings directly with the airline, and be cautious of agents asking for transfers to different company names.

I hope this helps others avoid a similar situation.

27 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Nikhil ,

We are very sorry to hear about your predicament and understand how distressing this situation must be for you.

Fly Sharp is committed to delivering the best service and ensuring our customers' data security. Your advice on paying through official company channels and verifying bookings directly with the airline is in line with our company policy. We will also urge all our customers to be cautious about any unusual requests or discrepancies, reporting them immediately if any arise.

Regards,
Fly Sharp

Valorada con 1 estrellas sobre 5

I had a flight recently canceled due to…

I had a flight recently canceled due to the war in middle east. They did not even bother to inform me. Upon calling the staff was extremely unprofessional and rude (Mr. Mohit) he hung up on me with out answering my questions and also replied saying now you are stuck with my first name(on calling him the 2nd time and asking him for his full name) and I am going to hang up again and he disconnected my call.

I would never recommend such an unprofessional company for anything thing, as the staff is not at all helpful nor the company takes responsible to inform their customers about any update they get from airline. And a company that has a staff live Mohit is surely to be doomed.

5 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Nandini,

We would like to apologize for any inconvenience caused during your recent communication with our team.

We appreciate you bringing this matter to our attention. We are deeply sorry to learn about the behavior of Mr. Mohit and fully understand your frustration. Please note, this is a serious matter and the behavior mentioned does not represent our mission and values. We are taking immediate measures to ensure this doesn't reoccur.

Regards,
Fly Sharp

Valorada con 4 estrellas sobre 5

Booking was cancelled due to the war in…

Booking was cancelled due to the war in the middle East. Contacted flysharp for refund, and communication was prompt. Happy with the way they dealt with the situation

5 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Vikash,

Thank you so much for taking the time to acknowledge our services. We are very sorry for the inconvenience caused by the cancelled booking due to the emerging situation in the Middle East. Your safety is our utmost priority. Therefore, it was necessary to make such a decision.

Regards,
Fly Sharp

Valorada con 1 estrellas sobre 5

I recently had a very disappointing…

I recently had a very disappointing experience with Fly Sharp, and I feel it’s important to share this as a warning to others.

Their handling of customer service is extremely unprofessional. After my flight was delayed, I tried multiple times to reach out to them for assistance and clarification. Unfortunately, I received no response whatsoever—neither to my phone calls nor to my emails. Being left completely in the dark during such a stressful situation was incredibly upsetting and frustrating.

A flight delay is already inconvenient, but the lack of communication and support from Fly Sharp made the situation much worse. It showed a clear disregard for customer concerns and basic service standards.

Based on my experience, I would strongly advise others to avoid using Fly Sharp. Reliable communication and customer care are essential when dealing with travel, and sadly, this agency fails to deliver on both.

12 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Pharma.

Thank you for bringing your recent unfortunate experience to our attention. We truly regret that you had such a disappointing encounter with Fly Sharp

It is indeed a stressful situation to be left without any response in a problematic situation and that's not the service our customers deserve.

Please share the booking reference number with us so that we can conduct a review of this incident to understand what went wrong and make the necessary changes to prevent this from happening again.

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Mr. Rachit

Mr. Rachit was so helpful

4 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Varsha,

We appreciate your feedback about our team member, Mr. Rachit. It's always delightful to learn when our employees are successful at providing excellent service and assistance.

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Very helpful..

I am very grateful for the helpful service when I required help with changing my flights. This is the 2nd time I am using Flysharp and I can not recommend them enough.
Thank you

4 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Valued Customer,

Thank you so much for your generous feedback! We are thrilled that you're pleased with the service that Flysharp has provided you with. It is indeed our priority to assist our customers with the best solutions to their concerns. It makes us really happy to hear that you had a smooth experience with the flight changes.

Regards,
Fly Sharp

Valorada con 1 estrellas sobre 5

Scammers don't buy anything from them…

Scammers don't buy anything from them disrespecting rude staff don't even allow to speak with managers to complain
Big scammers

29 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Jassen,

We sincerely apologize on behalf of our entire team for any discomfort or inconvenience you might have experienced.

Please provide more details about the incident, including the names of the staff involved, if possible. This will enable us to initiate an internal investigation and take necessary disciplinary actions against those who violated our code of conduct.

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Excellent Service

Norman really helped me to manage my ticket bookings. Excellent service will definitely book again from here. Great customer support and prompt response.

12 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Abhishek,

Thank you so much for taking the time to share your pleasant booking experience with us. It is delightful to know that our staff, particularly Norman, made such a positive impact during your booking process. We strive to provide excellent customer service and ensure our clients feel valued and supported.

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Great experience with team

I had a great experience with them. The customer service was excellent throughout the process. The team was very helpful, responsive, and patient in answering all my questions. They made everything easy and stress-free, and I really appreciated their support and guidance. I would definitely recommend them to anyone looking for reliable and friendly service.

2 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Sneha,

We're thrilled to hear about your positive experience with our team. It's wonderful to hear that our customer service met your expectations, and our team was able to assist you in a professional, helpful, and friendly manner.

Regards,
Fly Sharp

Valorada con 1 estrellas sobre 5

Fly Sharp makes fake claim about it its…

Fly Sharp makes fake claim about it its reachable on the customer support team, I never get through the call, it is fake company as it seems , no email response. The airline has cancelled my flight asked Fly sharp to refund or change but no contact from Fly sharp .

2 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Feroz,

We are truly sorry that you feel frustrated and believe me, it's not the kind of experience we want any of our customers to have

Could you please share the booking reference number with us so that we can look into the matter on priority .

We assure you we are not a fake company, as you expressed in your feedback .

Your concern will be addressed immediately

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Top guy's at fly sharp really polite

Top guy's at fly sharp really polite
Confirmed my refund due to unrest in middle east

2 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Waheed,

We are glad to hear that our staff's professionalism and politeness are appreciated. Customer satisfaction is our top priority, and your acknowledgment truly means a lot to us.

Regards.
Fly Sharp

Valorada con 1 estrellas sobre 5

Their Booking process doesn't mention…

Their Booking process doesn't mention that prices are not confirmed until its paid. They hold your money for days god knows if they earn interest and give it back to you. Customers service is horrible the way representative speak makes you feel like you have done something wrong not them extremely rude tone and then they hung up my call. Now my money is stuck for god knows how many hours flights now costing me 400 to 600 more for the same dates. I am definitely going to report them. Try to avoid booking through them and make sure to report them if you had similar experience as these are nasty business practices.

1 de abril de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Valued Customer,

We deeply regret to hear about the frustrating experience you had with our booking process and customer service.

In regards to the price confirmation issue, we would like to clarify that fares are not guaranteed until they're ticketed. When we were able to confirm the online price, we immediately offered a full refund back to the source account.

We kindly request that you send an email to info@flysharp.com including your flight details so that we can assist you in finding an alternative flight. If you are comfortable with this,

Regards,
Fly Sharp

Valorada con 1 estrellas sobre 5

Worst customer service imaginable

One of the worst customer services I have ever been subjected to.

Booked flights to Oman, and the moment I received the booking email, I noticed the second leg of our flights had the wrong time (7 hour layover instead of 3 hour). I immediately called flysharp, they said the charge would be £40 per ticket to change flight details.

I called Etihad and confirmed their flights were changeable for free for 24 hours after booking, but had to be done by the agent. I therefore phoned them planning to surrender £80 to change the booking (an expensive admin fee for a 2 minute job, but whatever). On calling them, 2 hours after my first call, they informed me it would cost £100 per person to change the flights. I was horrified and ended the call to talk with my partner on what to do.

My partner reluctantly agreed that due to his health condition, the high price would be worth paying to fix the flights. I called them back, on the SAME evening, and they then informed me that the cost to change was now £200 per person.

This company is a complete scam and I advise anyone to avoid them at all costs. I delayed my review by months, because I was convinced by their terrible behaviour that they might just cancel our flights out of spite.

Avoid. Avoid. Avoid.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Vladimir,

We sincerely apologize for the distress and frustration you have experienced in relation to the handling of your recent flight booking to Oman.

We would kindly ask you to share the booking reference number with us for further investigation. In cases of involuntary changes, we should not be asking for additional charges.

If you have been asked to pay for the amendment, we assure you that we will definitely look into the matter.

Best Regards,Fly Sharp

Valorada con 1 estrellas sobre 5

Dishonest - cancelled booking two weeks out

I booked through their website, they took my payment and sent through the booking details. I could see my flight details/booking reservation on the Airlines website. Then two weeks out from the flight, I got an email saying that my booking has been cancelled "due to non-availability of seats" yet they still have the exact flights options being offered on their website, so they do still exist and are still available.

They also have not returned my money for the flights.

31 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Esther,

We apologize for any inconvenience caused by the cancellation of your flight.

We would like to inform you that fares are not guaranteed until ticketed. There may be instances where we are unable to offer the online price chosen by passengers. In such cases, we promptly process a refund to the original mode of payment.

Regards, Fly Sharp

Valorada con 5 estrellas sobre 5

I had a great experience with

I had a great experience with customer support regarding my recent flight timing change. The entire process was handled smoothly and professionally.

I’d especially like to thank Rachit from the customer care team. He was extremely polite, patient, and efficient in resolving my issue. He clearly explained the changes, guided me through the options available, and made sure everything was updated without any hassle.

It’s not always easy dealing with last-minute schedule changes, but Rachit made the experience stress-free and quick. His professionalism and helpful attitude really stood out.

Overall, I’m very satisfied with the service and truly appreciate the excellent support provided. Thank you!

31 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Arun,

Thank you for taking the time to share such high praise about your recent experience with our customer support service, specifically our team member, Rachit. Your email has indeed made our day!


Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

Really great service given by Mohit…

Really great service given by Mohit Shah who has been very helpful throughout the whole booking process. Will definitely recommend flysharp.

30 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Khurram ,

Thank you so much for your kind words and recommendation. We're thrilled to hear about your positive experience with Mohit Shah and the entire booking process.

Regards,
Fly Sharp

Valorada con 5 estrellas sobre 5

I spoke to Maanvi today she is very…

I spoke to Maanvi today she is very efficient and helped me to book my flight. I think flyhsrap should appoint more people
Like her. She is a true gem and made my day. Thanks maanvi you are a star ❤️

30 de marzo de 2026
Opinión espontánea
Logotipo de Fly Sharp

Respuesta de Fly Sharp

Dear Kolli,

Thank you so much for taking the time to share your positive experience with Maanvi. At Flyhsrap, we strive to provide exceptional customer service, and we're thrilled that Maanvi was able to exceed your expectations.


Regards,
Fly Sharp

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más