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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Answer queries and keep customer informed. It would be useful if it was possible to talk to someone. I found and continue to find it very frustrating when the communication is this bad and hap hazard... Ver más

Valorada con 5 estrellas sobre 5

They replaced the defective doorbell with a new one. Quick turnaround and very responsive service. Can't ask for more.

Valorada con 5 estrellas sobre 5

Excellent screen repair service at Fonfix, based in Vodafone shop on Grafton Street. I dropped it in at 1pm, collected at 6pm. (Remember to bring a watch and/or back-up phone and debit card if you're... Ver más

Valorada con 5 estrellas sobre 5

Great service, very reasonable prices and great staff who looked after us so well as my phone needed urgent attention. We were visiting Killarney for a short break and would hightly recommend FONE FI... Ver más

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4,3

Excelente

TrustScore: 4.5 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 61% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I was quoted nearly 500 euro to replace…

I was quoted nearly 500 euro to replace a battery on a Galaxy S23...

The device was in very good condition but the battery had swollen resulting in the need to replace it urgently, it was just out of warranty but when they provided a job price they where asking for nearly 500 euro to replace a battery.

No other context, just 480 euro, take it or leave it. The phone isn't even worth that.

Safe to say I left it. Will be reporting them straight to Samsung for trying to gouge on what should be a simple repair.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Patrick,
Can you share your job reference number please.

Valorada con 5 estrellas sobre 5

Brilliant same-day service

Brilliant same-day service, called early morning to confirm pick-up which was done quickly, repair and delivery was done within hours. I needed battery replacement but they also fixed the battery port which previously gave me difficulty but is now working perfectly! Will no doubt be back for any further repairs.

29 de julio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi David,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valorada con 5 estrellas sobre 5

Excellent!!

Very quick service, my phone was fixed within 24 hours. Adam was lovely to deal with.

7 de julio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Keeva,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Excellent…it was so prompt and Adam was…

Excellent…it was so prompt and Adam was so pleasant to deal with. Would highly recommend the service…had my phone fully repaired with parts ordered in 2 days

9 de julio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Caroline,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Amazing customer service from Adam

Amazing customer service when the repair wasn’t successful on the first go, Adam was very supportive and went out of his way to get my issues fixed with consistent communication and friendliness. Would highly recommend even solely based off my interactions with him.

8 de julio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Alex,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services

Valorada con 5 estrellas sobre 5

Outstanding service from Adam and the FoneFix team!

Adam and the team at FónFix were absolutely brilliant. They handled my query with genuine care, patience, kindness, and professionalism. Adam went out of his way to make sure everything was sorted quickly and smoothly. One of the best customer experiences I've had. I highly recommend FónFix – top-tier service!

2 de julio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Lynn,
We appreciate you taking the time to leave a review about us thank you for your kind words

Valorada con 5 estrellas sobre 5

VERY GOOD CUSTOMER SERVICE

I came with broken screen in galaxy z6 flip. Adam Morton in front desk was very helpful he sorted my phone in the same day .
If anyone has trouble with phone let they come to FONFIX and they will sort it straight away .
Thank you again

25 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Jakub,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Very fast and professional repair

Very fast and professional repair
Adam Morton , the Front Desk Coordinator was extremely pleasant, helpful and knowledgeable.
A very positive experience.

20 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valorada con 5 estrellas sobre 5

Professional service from start to…

Professional service from start to finish. Adam is an absolute gentleman and very professional and knowledgeable. Great customer service. The work to my device was also flawless and was a very quick turnaround. Highly recommended.

6 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Ray,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

exceptional company

exceptional company
i had an ongoing problem with the nfc facility on my mobile phone.fonfix replaced the unit with a brand new unit.no questions asked.unfortunately this unit developed the same problem and i suspect fonfix contacted the manufacturer and managed to get me a new upgraded model.somebody in fonfix would appear to have worked very seriously on my behalf to arrange this for me.i am so grateful to everyone their for their help and understanding.the system for collecting and replacing my unit worked second to none.this company deserves not 5 stars but the milky way as a rating.once again many thanks to everyone involved in helping me. Aidan McArdle

20 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Aidan,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valorada con 5 estrellas sobre 5

Simple and no hassle experience

Adam was an utmost professional and brilliant help in overseeing my phone repair. Quick, straightforward and easy process. Would recommend.

19 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Eoin,
We appreciate you taking the time to leave a review about us thank you for your kind words

Valorada con 5 estrellas sobre 5

Adam is exceptional at his job

Adam is exceptional at his job. I’ve never experienced customer service as good as his. He was so helpful and resolved my issue personally. If every customer service experience was like this life would be so much easier. Thanks again Adam!

18 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Ellen,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Super Good Experience

The overall process was super quick. The front desk consultant, Adam, was very helpful and took in my Samsung Galaxy Buds FE and got it back fully fixed with the buds replaced in 1 day. This will be my first option if any of my other gadgets stop working.

17 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Vijay,
We appreciate you taking the time to leave a review about us thank you for your kind words

Valorada con 1 estrellas sobre 5

Rip off and incompetent

Phone didn't charge suddenly for not user-related reason. They wanted 169 euros without explanation. I went to a local shop and got fixed for 7 euros.

30 de mayo de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Szabolcs,

We are a credited repair Center for the manufacturer and all our parts are genuine and sourced from the manufacturer we also must follow their guidelines when it come to the repair.

Valorada con 5 estrellas sobre 5

Excellent service.

Excellent service.
Repairs carried out and received my phone in no time.

16 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Brian,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Speedy screen repair

I'd broken the screen of my Pixel 7 Pro, and Fonfix changed it in less than three hours :) the walk in service was swift and efficient. I'm grateful to Adam at the front desk, who was kind enough to explain how everything worked.

16 de junio de 2025
Opinión espontánea
Logotipo de Fónfix

Respuesta de Fónfix

Hi Ariane,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valorada con 5 estrellas sobre 5

Excellent service adam looked after me…

Excellent service adam looked after me in seconds and sound fella too thanks a million

16 de junio de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Gabtabius,
We appreciate you taking the time to leave a review about us thank you for your kind words

Valorada con 5 estrellas sobre 5

Excellent customer service

Adam Morton was the one to take care of my phone and from the first time i came in with my broken phone he treated me with nothing but enthusiasm & professionalism. He also made an effort to hear out my concerns and remember me which made the process so much more delightful. Highly recommend him and the shop overall. My phone was fixed in less than 2 days!

11 de junio de 2025
Opinión espontánea
Logotipo de Fónfix

Respuesta de Fónfix

Hi Grace,
Thank you for taking the time to review our business, delighted you were happy with our services.

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